MyLivingChoice

Alpha Home - A Waters Community

2640 Cold Spring Rd

3.8(55 ratings)· Indianapolis average: 4

Alpha Home - A Waters Community, photo 11 / 2

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
86
Room type
All rooms are shared occupancy, no singles
Memory care setting
Secure, homelike unit for dementia residents
Location setting
Six wooded acres near Marion University campus
Specialized clinical service
In-house team for complex wound care

What Families Think

Reviewers are split on Alpha Home, with some praising attentive staff and a comforting atmosphere while others report serious communication breakdowns and unmet expectations about room setup and admissions. Ratings suggest the clinical care itself is generally competent, but families should ask directly about room arrangements and follow-up responsiveness before committing.

The Good

  • Staff described as caring and helpful by name
  • Secure, homelike memory care environment for dementia
  • Dedicated wound care team for complex cases
  • Family reports feeling reassured and well cared for
  • Facility described as clean and welcoming

The Bad

  • One report of unreturned calls and emails from administration
  • One reviewer found admissions staff dismissive and condescending
  • All rooms are shared occupancy, no private rooms available
  • Initial room setup issues like broken light, no TV

AI-generated from reviews and community data.

Alpha Home - A Waters Community is a senior living community in Indianapolis, Indiana offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 55 reviews.

About Alpha Home - A Waters Community

Alpha Home - A Waters Community is a rehabilitation and skilled nursing center located on six wooded acres near the campus of Marion University in Indianapolis, Indiana. The community offers a range of services from long-term skilled nursing and pain management to memory care and rehab-to-home programs, with an emphasis on individualized, comprehensive care for area seniors.

The care team focuses on helping new residents adjust to this stage of life, administering medical treatments, and performing clinical assessments, all while working to support and preserve each resident's independence, dignity, and respect.

For memory care, Alpha Home provides a secure, homelike environment where residents living with Alzheimer's or other dementias can live comfortably. Rehabilitation services are personalized, with individualized care plans and specialized treatment options designed to meet each resident's needs.

The community also maintains an expert wound care team capable of overseeing a broad range of cases, including complex wounds. Additional clinical services include tracheostomy care, oxygen therapy and monitoring, respiratory treatments, and care for sleep apnea.

Families are supported with the goal of providing peace of mind, knowing their loved one is safe, well cared for, and residing in a warm, inviting community they can be proud to call home.

Types of Care at Alpha Home - A Waters Community

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Alpha Home - A Waters Community

3.8overall · 55 ratings combined

3.8★ on Google (55)

Chris Young

Nov 2025

via Google

The contact form on our website doesn't work. I emailed the administrator and got no reply. Left a phone message and they never returned my calls. Called back a week later to schedule a tour. When I arrived on the agreed-upon date and time, the only person available was the housekeeping supervisor who knew nothing about admissions. The website shows a sample room with a single bed however when I visited they told me they had no single beds in the facility at all. All rooms are shared occupancy. When I called to schedule a tour I told the woman I was looking for a skilled nursing facility for myself. Her initial response was, "Who told you you needed skilled nursing?" I found that to be very condescending. I make my decisions for myself and no one TELLS me to go to an SNF. This was probably the most difficult decision I made in my life and I don't want to be treated like an incompetent who has to be told about my own needs. Otherwise, it looked like a nice place. I have no evidence suggesting the patients are not treated well. But the administration sure lacks something.

Brittany Reynolds

Sep 2025

via Google

A wonderful place!!! Great staff and lovely residents. This building is always looking good and the music you hear when you hit the door is just simply relaxing and makes it feel like home!

Star Mariee

Sep 2025

via Google

Im so thankful for Alpha Home. The facility always considers my needs and offer optimum solutions. Highly recommended for you and your family ❤️

Richard Giacone (Richie)

May 2025

via Google

As of right now, I'm having a hard time accepting this place as care for my mother due to several things that I have witnessed . First Impressions did not go over well. I ran into a nurse who was ending her shift, and she was not even the least bit interested in answering a few simple questions for me before she left. My mother was removed to another room because apparently there was an issue with her roommate had with her, which I found it strange since she was diagnosed as like a nonverbal going in there. Her room lights really everything her light was not working on her side of the room her bed was not your standard bed she had no personal TV even though there was a wall mount for one and the room divided up was about 1/3 hers and the rest was her roommates. I told these people I was going to see them everyday I don't think they believe me but I will get to the bottom of this and see what kind of a care she actually has received so just consider this review to be continued. If I read too much into it and it turns out to be a lovely place, I make sure to let that be known. UPDATE: Turns out that this place was not only competent but did as well of a job as several other homes i have gotten familiar with and were highly rated. For that reason, I'm gonna bump it up to 4☆, they deserve it.

Jazzy J

Jan 2025

via Google

My 5 ✨️ is going to a young man named Keith he is in the activities department, and he was very helpful with assisting me gather items for resident that used to live there, he is such an awesome young man, I sure hope at the alpha home knows that they have such an awesome employee 👏🏾

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Government Inspection History

7 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 27, 2026Health Complaint2 citations
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2026

Dec 5, 2025Fire Safety StandardHealth Standard15 citations
  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 6, 2026

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2026

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2026

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 19, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026

May 28, 2025Health Complaint3 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025

Sep 26, 2024Fire Safety StandardHealth Standard17 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jan 18, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

Sep 16, 2024Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024

Jan 31, 2024Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2023

Aug 11, 2023Fire Safety StandardHealth Standard18 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 21, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 21, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 21, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 21, 2023

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Sep 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Alpha Home - A Waters Community offer?

Alpha Home - A Waters Community offers Memory Care and Skilled Nursing / Long Term Care.

How much does Alpha Home - A Waters Community cost?

Alpha Home - A Waters Community has not published its pricing. For context, communities in Indianapolis that publish rates start around $3,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Alpha Home - A Waters Community located?

Alpha Home - A Waters Community is located at 2640 Cold Spring Rd in Indianapolis, Indiana.

What do families say about Alpha Home - A Waters Community?

Reviewers are split on Alpha Home, with some praising attentive staff and a comforting atmosphere while others report serious communication breakdowns and unmet expectations about room setup and admissions. Ratings suggest the clinical care itself is generally competent, but families should ask directly about room arrangements and follow-up responsiveness before committing.

How did Alpha Home - A Waters Community do on recent health and safety inspections?

Alpha Home - A Waters Community had 7 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Alpha Home - A Waters Community?

Submit the Request Information form on this page to connect with Alpha Home - A Waters Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Alpha Home - A Waters Community? Claim this listing to update photos, pricing, and details. It's free.

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