Shannon Iacono-Byrd
Jul 2026
We were blessed to have Cassidy and Caroline come and help with a wound vac for several months. While healing was difficult they certainly made the process much better. I would 100% use them again in the future.
CenterWell Home Health
2100 Southbridge Pkwy, Suite 4804.6(61 ratings)· Birmingham average: 4.1
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1 / 5Quick Facts
- Medicare quality
- 5.0 of 5 stars
- Medicare certified
- Since 1984
- Medicare certification history
- Medicare-certified home health agency since 1984
- Medicare quality rating
- Medicare rates patient care quality 5.0 out of 5 stars
- Ownership structure
- Agency is privately owned
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
CenterWell Home Health in Birmingham serves patients with in-home skilled nursing, therapy, and personal care after hospital stays or during recovery. Reviewers consistently praise individual caregivers by name for their compassion, professionalism, and reliability, particularly around wound care, bathing assistance, and physical therapy.
What reviewers praise
- Reviewers name specific caregivers for exceptional compassion
- Effective wound care support over several months
- Therapists described as punctual, experienced and professional
- Staff described as patient and kind with families
- High overall Google rating from 61 reviews
What reviewers flag
- No published pricing information available
AI-generated from reviews and community data.
CenterWell Home Health is a home health agency serving Birmingham, Alabama offering Home Health. Families rate it 4.6 out of 5 across 61 reviews.
About CenterWell Home Health
CenterWell Home Health is a Medicare-certified home health agency serving Birmingham, AL and has been Medicare certified since 1984. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at CenterWell Home Health 5.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at CenterWell Home Health
Home Health
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Help Me ChooseReviews of CenterWell Home Health
4.6overall · 61 ratings combined
4.6★ on Google (61)
Phyllis Gentry
Apr 2026
Lovray really taught how to bathe & shower within our limitations<br>.
Bridget
Apr 2026
I would like to say that my mom experience with LaVey has been awesome. We love her bubbly personality, she can brighten up anybody's day. LaVey has made a uncomfortable situation very comfortable for my mom. And that's saying a lot. She's professional , very personable, caring and has a loving Spirit. I believe what she is doing is not just a job, but a calling. We're blessed to have LaVey caring from our mom.
Sheldon Lacey
Apr 2026
Lovay is great
James Sides
Apr 2026
LOVAY is so wonderful ,
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
5.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency85%US 79%
- Rated their overall care 9 or 10 out of 1091%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety83%US 82%
253 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)7%US 11%Better than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around97%US 83%
- Patients got better at getting in and out of bed97%US 83%
- Patients got better at bathing97%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly98%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations78%US 61%
Service area
CenterWell Home Health reports serving 47 ZIP codes, including Birmingham, Bessemer, Adamsville, Adger, Buhl, Chelsea, Cordova, Docena, Fultondale, Gardendale and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017054. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 2100 Southbridge Pkwy, Suite 480 in Birmingham, Alabama.
What do families say about CenterWell Home Health?
CenterWell Home Health carries a 4.6 out of 5 rating from 61 Google reviews. CenterWell Home Health in Birmingham serves patients with in-home skilled nursing, therapy, and personal care after hospital stays or during recovery. Reviewers consistently praise individual caregivers by name for their compassion, professionalism, and reliability, particularly around wound care, bathing assistance, and physical therapy. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page, or contact CenterWell Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
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