4.6(25 ratings)· Colorado Springs average: 4.3
Part of Brookdale Senior Living · 476 communities · 4.3★ average
1 / 6California CDSS
Families describe Brookdale Monument Valley Park as a warm, close-knit community where staff often know residents by name and build genuine relationships, especially in the small memory care unit. Many reviewers praise the compassionate, long-tenured caregivers, though a few report understaffing on weekends, medication administration problems, and at least one troubling incident involving a resident being treated harshly.
AI-generated from reviews and community data.
Brookdale Monument Valley Park is a senior living community in Colorado Springs, Colorado offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 25 reviews.
Brookdale Monument Valley Park is a senior living community in Colorado Springs, Colorado, offering Independent Living, Assisted Living, and Skilled Nursing/Long Term Care. The memory care unit has 14 rooms and serves residents with dementia and Alzheimer's disease.
Families consistently highlight the staff's genuine care and continuity. Multiple reviewers noted that caregivers learned residents' preferences within days and maintained low turnover, with many staff members staying for years. One family wrote, "The place is always clean. It doesn't smell." The community is described as feeling "more like a large home than a senior residence," with families getting to know staff on a first-name basis. Residents have access to social activities and vibrant programming, while staff coordinate seamlessly with families and outside care providers like hospice nurses.
The community earned a 4.6 out of 5 rating across 24 reviews. While one early review mentioned a mixed experience with some staffing inconsistencies during a resident's first year, the overwhelming majority of recent feedback praised the facility's warmth, attentiveness, and willingness to support families through difficult transitions and end-of-life care.
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Help Me Choose4.6overall · 25 ratings combined
4.6★ on Google (25)
Antonia Lampros
Sep 2026
Beautiful facility, feels like a real residence. Employees are kind and gentle with their residents and seem to genuinely love what they do. Everything is very clean, no smells. I also like that this Brookdale is pet friendly.
Jordan
Jan 2026
Peggy is not very responsible and this place has terrible workers it's really sad stop treating the elderly like they don't matter being yelled at for needing help using the restroom is not ok you guys are there to help
Dan Pocius
Oct 2025
The care team at Brookdale Monument Valley has been incredible supporting my mother as she progresses through dementia. The personal care and touch given to each resident is amazing and what you want when taking care of your loved one. They know my Mom almost like she was a part of each of their families.
Tess Barron
Oct 2025
Brookdale staff are the most caring, committed, respectful and friendly people. I know this by having tried other places. I'm 100% sure that my parents are safe, engaged in activities, well-fed and well-cared for. I truly love Brookdale MVP!
Shannon Zeimetz
Oct 2025
The care in the Memory Care Unit is exceptional; each time I walk in it feels like a home, not just a living facility, and this is because of the incredible staff and the culture they have created here. This place is the truest gift to my family, because we know that my mother is happy, healthy, and surrounded by warm and caring people who we trust.
Brookdale Monument Valley Park offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Brookdale Monument Valley Park is located at 10 W Monument St in Colorado Springs, Colorado.
Families describe Brookdale Monument Valley Park as a warm, close-knit community where staff often know residents by name and build genuine relationships, especially in the small memory care unit. Many reviewers praise the compassionate, long-tenured caregivers, though a few report understaffing on weekends, medication administration problems, and at least one troubling incident involving a resident being treated harshly.
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