Brookdale Skyline

Ray Leigh

Jul 2026

via Google ↗

The 3 stars is for the staff. This facility has some bad things and some good things. The bad thing is the Social Worker she is discriminative, she doesn't respect that residents has a MDPOA, she was not always being honest, it's the things she would say and how she would talk to you. Not a good experience at all. The good things there was one and only one staff member that spoke to me in I walked in name Constant she was very nice, the staff/dietary staff/therapist was very nice to my father and the nurse that passed the meds. The one that I had communicated with most was the Social Worker which was the worst of it all. I'm around Social Workers and I haven't ever since a Social Worker conduct there self the way she did.

Bonnie Mckay

Jun 2026

via Google ↗

My husband and I are new apartment dwellers; transferring from a private home with independent status. Beth Portillo met with us to orient to Brookdale apt regulations and opportunities. Such a positive and pleasant experience; she was knowledgeable and thorough in addressing all our questions and concerns. Our anxiety was relieved by her demeanor knowledge……such a valuable employee. Even now, when we meet she calls us by name and has that positive vibe that is reassuring to seniors in their 80’s. Thank you Beth for getting us off to a good start.

Richard Poff

Jun 2026

via Google ↗

I had an amazing experience at Brookdale Skyline mainly due to their incredable gifted OT/PT theropist department I named FANTASTIC 4 .The director FANTASTIC M ACHELLE.is best in the Industry.She is profesional administer, solid leader, master at geting the max insurance benifit and most important is a scheduling guru that archetects/ engineers optimal results for her customers. Without a doubt the best I have witnessed in my athletic life. Her first move was to direct a gifted OT theropist to give me a powerful boost 5 day per week program. Katie is the best OT theripist I witnessed between 3 facilities in my battle with Septic Shock. Specicificaly QUANTUMKATIE employed a varity of creative stretching endurance and muscle building exercises that increased my quality of life to historic levels for an 80 year old 3 months out of hospital. For example at end of 3 weeks I could exceed 120 squats, 3 sets of 20 push ups 33 min on bike creative exercises on parallel bars dancing without walker and 80 feet of free walking.. No matter what your starting point Katie unprecedented charm and creativity will produce the absolute best results. I owe my present quality of life to Quantum Katie. The master PT Dr Kayden Batman took over to hone my athletic and endurance capability that escaped me in Septic fight. My advice if you want best PT specialist pack your bags and get in line for Kayden at Brookdale. Last but not least is Independence Laura. I owe Laura a public apology. I wrongly dismissed her powerful contribution to give me the independence I needed detach the cord and go it alone.SORRY LAURA Y FOR BLIND EYE.YOU ARE MY FREEDOM TRAIN. I will always say a prayer of gratitude for the, FANTASTIC 4. and Brookdale Support of their vital mission.

Josh Lehman

Mar 2026

via Google ↗

I would give Brookdale Senior Living zero stars if I could. My family’s experience over the three years my mother-in-law lived there was deeply disappointing, unsafe, and at times frightening.<br><br>First, the assisted living facility had constant maintenance failures that directly impacted resident safety. On multiple occasions, both elevators in the assisted living building were out of service at the same time. In a community where many residents rely on walkers or wheelchairs, this created an extremely dangerous and unacceptable situation. It demonstrated a complete lack of planning and urgency around basic operational needs.<br><br>More concerning was a serious medical oversight. My mother was prescribed lifesaving, critical medication. Despite this, the nursing staff simply overlooked the fact that her medication had arrived and was ready to be administered. She did not receive it for several days. This level of negligence is inexcusable and could have had devastating consequences.<br><br>We also experienced prolonged neglect regarding basic living conditions. During a very warm time of year, the air conditioner in my mother’s apartment stopped working. It took Brookdale 23 days to repair it. During this time she developed a heat rash and was extremely uncomfortable. No vulnerable senior should be expected to live in those conditions for weeks.<br><br>There were also troubling safety and privacy concerns. On one occasion, we observed a staff member entering and walking around in my mother’s apartment while she was away. When we asked management who the individual was and why he was there, no one could give us an answer. We later learned Brookdale keeps no consistent records of when staff enter resident apartments. This lack of accountability creates an environment where vulnerable residents could easily be taken advantage of.<br><br>Another distressing incident occurred when my mother’s apartment door handle broke, leaving her unable to enter her own home for three and a half hours. Maintenance was aware of the issue, told her “it will be a while,” and left her sitting in the hallway. Nobody in management checked on her, communicated updates, or offered support. My mother has dementia and was extremely confused and distressed. My wife happened to arrive for a visit and found her wandering the hallway alone. Had my wife not been there, our mother would have remained stuck in the hallway with no way to contact family because her phone was locked inside her apartment. Despite bringing this situation directly to both the Assisted Living Director and the Executive Director there has been no meaningful follow-up, no accountability, and no indication that they care about improving the quality of care or safety for residents.<br><br>Overall, our experience with Brookdale was marked by poor maintenance, dangerous lapses in medical oversight, lack of communication, and serious safety concerns. It felt as though management had simply given up. Families considering this assisted living community should think very carefully about whether their loved ones will truly be safe and well cared for here.

Peter Kummerfeldt

Mar 2026

via Google ↗

Our Brookdale Experience<br><br>It is time to reflect after our first year as Brookdale-Skyline residents: did we make the right decision moving out of our house after over forty years into a community of older people? Have our “care” expectations been met? Would we do it again? What would we tell people about our experience?<br><br>Leaving a “long-time-lived-in” home is always a difficult transition. You are leaving everything you are familiar with - your home, your neighbors, your friends, the wildlife that visited your backyard every day, the postman’s friendly wave as your mail is delivered - the things that make you feel good about living there and moving into a facility that offers far less living space and a much older population of people to get to know. It is a very different life-style - different but not unpleasant!<br><br>On a practical level moving into a retirement community like Brookdale-Skyline is one of the best things that an older person, or a couple, can do. Brookdale is designed and staffed to provide a quality-of-life for older people who are unable, or unwilling to do the daily living skills needed to ensure a safe, healthy environment in the latter part of their lives. As we age, as much as we are reluctant to admit it, what we were able to do when we were younger, is now more difficult, and sometimes impossible to do - and that’s where Brookdale steps in.<br><br>We moved into a comfortable apartment with two-bedrooms, two bathrooms, a kitchenette, living room, a den, and lots of storage space - one of Brookdale’s larger units . Other apartment configurations are available. The apartment we selected had been freshly painted and re-carpeted. Everything worked. Various meal plans are available with most residents eating breakfast and dinner while others eat three meals a day. Is the food “as good as mother used to make?” Perhaps not but mother got tired of cooking three meals a day! We suspect, if people were honest when asked, “Are you eating better now than you did it home?” many would answer “Much better.”<br><br>Brookdale offers a variety of levels-of-care to include Independent Living, Assisted Living, Memory Care, Rehabilitation and Skilled Nursing care to its residents. The scope of care offered allows for an easy transition from low levels of care to higher levels as a person ages or when more serious medical attention is appropriate. It is not a hospital but a facility that can provide its residents the medical care they need or, when necessary, facilitate their move to even higher levels of medical care in the community.<br><br>Yes - we would do it again. Isn’t it better to make the move before you have to than be forced to move when an accident or ill-health make a move necessary? We thought it was - and still do. Brookdale - Skyline frees an older person of the daily living chores that become difficult to do as they grow older. It provides a safe, healthy, caring facility where the staff demonstrate daily, their ability and willingness to ensure that an older person’s life is in fact “golden.”<br><br>Peter & Mary Kummerfeldt