Brookdale Skyline

2365 Patriot Hts

3.5(86 ratings)· Colorado Springs average: 4.3

Part of Brookdale Senior Living · 476 communities · 4.3★ average

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Quick Facts

Medicare rating: 3 of 5
Ownership: For profit, Corporation
Certified beds: 82
Inspections: View history (46 citations)
Payment model: Rental CCRC with monthly fee plus care fees
Skilled nursing coverage: Licensed nurses on-site day and night
Nearby medical access: Close to UCHealth Memorial Hospital and VA Clinic
Early dementia support: Step-down program between assisted living and memory care

What Families Think

Reviews for Brookdale Skyline are sharply split: many residents and families praise the mountain views, friendly staff, and rehab therapy team, while a substantial number of reports describe serious care, safety, and maintenance failures. Long-time residents note the community has changed over the years, with some feeling it has declined in staffing and upkeep even as others highlight strong personal connections with caregivers.

The Good

Praised for friendly, caring staff by many reviewers
Strong PT/OT rehabilitation therapy team singled out by name
Scenic mountain and city views from the campus
Active social clubs including Veterans Association and Book Club
Continuum of care allows aging in place on one campus
Attentive sales and move-in support during transitions

The Bad

Multiple reports of slow or unresponsive maintenance
Several reviewers describe understaffing, including one nurse to 18 patients
Reports of medication errors and delayed administration of critical drugs
Multiple complaints about poor communication from management and executive director
One report of a large unresolved billing/refund dispute after a resident's death
Some reviewers say the community has declined over recent years

AI-generated from reviews and community data.

Brookdale Skyline is a senior living community in Colorado Springs, Colorado offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 3.6 out of 5 across 79 reviews.

About Brookdale Skyline

Brookdale Skyline is a continuing care retirement community in Colorado Springs, Colorado, set against the backdrop of Pikes Peak and the Rocky Mountains. The gated campus offers four levels of care in one place, independent living, assisted living, memory care, and skilled nursing/rehabilitation, so residents can typically remain on the same campus even if care needs change over time. As a rental CCRC, residents pay a monthly rental fee plus additional fees based on level of care and services needed.

Housing options include more than a dozen floor plans, from one-story garden homes with attached garages and private patios to studio, one-bedroom and two-bedroom apartments. Assisted living residents receive support with daily tasks such as dressing, bathing and medication management, while the memory care program, including the Clare Bridge setting, uses a person-centered approach with familiar routines and calm, sensory-friendly surroundings for those with Alzheimer's or dementia. A Crossings program is also offered for individuals in the early stages of Alzheimer's or dementia as a step between assisted living and memory care. Skilled nursing and rehabilitation services are supported by licensed nurses available day and night.

Dining follows an Optimum Life philosophy, incorporating whole grains, lean proteins, fruits and vegetables, with resident input shaping menus through recipe sharing and menu chats. Memory care dining, through Clare Bridge, is designed to offer a calm setting that builds trust with residents.

Social and wellness programming includes the Creative Crafters Club, mindfulness yoga classes, storytelling circles, weekly Coffee and Conversation socials, evening trivia challenges, line dancing and Aqua Joints classes. Residents have formed clubs such as a Book Club, Veterans Association, Gardening Society and Crafting Circle, with hobbies including gardening, painting, knitting, journaling and birdwatching. The community has residents with backgrounds in education, military service and healthcare, and welcomes veterans, including those who served as Air Force Captains and Navy Commanders.

Located in a quiet residential neighborhood across the street from Bear Creek Nature Center, Brookdale Skyline offers scheduled daily transportation to local destinations such as Park Meadows Mall and Kohl's, along with an on-site bank and ATM. The surrounding area provides access to outdoor activities like hiking and golfing, as well as museums, art galleries and restaurants, including nearby attractions such as Garden of the Gods, Cheyenne Mountain Zoo, the Colorado Springs Pioneers Museum and Pikes Peak. The community is also close to hospitals and medical centers, including UCHealth Memorial Hospital Central and a local VA Clinic.

Types of Care at Brookdale Skyline

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

Cable or Satellite TV
Emergency Call System
Multiple Floor Plans
Private Bathroom
Private Rooms
Wheelchair Accessible

Meals & Dining

Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Guest Meals
Restaurant style Dining Room

Community Amenities

24-Hour Staff
Chapel / Religious Services
Gathering / Activity Spaces
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)
Outdoor Patio
Pet Friendly
Salon / Barber
Security
Transportation Services

Activities

Birthday / Holiday Parties
Day Trips and Outings
Religious Services
Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Brookdale Skyline

3.5overall · 86 ratings combined

3.6★ on Google (79) · 2.6★ on Yelp (7) · Yelp page ↗

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Ray Leigh

Jul 2026

via Google ↗

The 3 stars is for the staff. This facility has some bad things and some good things. The bad thing is the Social Worker she is discriminative, she doesn't respect that residents has a MDPOA, she was not always being honest, it's the things she would say and how she would talk to you. Not a good experience at all. The good things there was one and only one staff member that spoke to me in I walked in name Constant she was very nice, the staff/dietary staff/therapist was very nice to my father and the nurse that passed the meds. The one that I had communicated with most was the Social Worker which was the worst of it all. I'm around Social Workers and I haven't ever since a Social Worker conduct there self the way she did.

Bonnie Mckay

Jun 2026

via Google ↗

My husband and I are new apartment dwellers; transferring from a private home with independent status. Beth Portillo met with us to orient to Brookdale apt regulations and opportunities. Such a positive and pleasant experience; she was knowledgeable and thorough in addressing all our questions and concerns. Our anxiety was relieved by her demeanor knowledge……such a valuable employee. Even now, when we meet she calls us by name and has that positive vibe that is reassuring to seniors in their 80’s. Thank you Beth for getting us off to a good start.

Richard Poff

Jun 2026

via Google ↗

I had an amazing experience at Brookdale Skyline mainly due to their incredable gifted OT/PT theropist department I named FANTASTIC 4 .The director FANTASTIC M ACHELLE.is best in the Industry.She is profesional administer, solid leader, master at geting the max insurance benifit and most important is a scheduling guru that archetects/ engineers optimal results for her customers. Without a doubt the best I have witnessed in my athletic life. Her first move was to direct a gifted OT theropist to give me a powerful boost 5 day per week program. Katie is the best OT theripist I witnessed between 3 facilities in my battle with Septic Shock. Specicificaly QUANTUMKATIE employed a varity of creative stretching endurance and muscle building exercises that increased my quality of life to historic levels for an 80 year old 3 months out of hospital. For example at end of 3 weeks I could exceed 120 squats, 3 sets of 20 push ups 33 min on bike creative exercises on parallel bars dancing without walker and 80 feet of free walking.. No matter what your starting point Katie unprecedented charm and creativity will produce the absolute best results. I owe my present quality of life to Quantum Katie. The master PT Dr Kayden Batman took over to hone my athletic and endurance capability that escaped me in Septic fight. My advice if you want best PT specialist pack your bags and get in line for Kayden at Brookdale. Last but not least is Independence Laura. I owe Laura a public apology. I wrongly dismissed her powerful contribution to give me the independence I needed detach the cord and go it alone.SORRY LAURA Y FOR BLIND EYE.YOU ARE MY FREEDOM TRAIN. I will always say a prayer of gratitude for the, FANTASTIC 4. and Brookdale Support of their vital mission.

Josh Lehman

Mar 2026

via Google ↗

I would give Brookdale Senior Living zero stars if I could. My family’s experience over the three years my mother-in-law lived there was deeply disappointing, unsafe, and at times frightening. First, the assisted living facility had constant maintenance failures that directly impacted resident safety. On multiple occasions, both elevators in the assisted living building were out of service at the same time. In a community where many residents rely on walkers or wheelchairs, this created an extremely dangerous and unacceptable situation. It demonstrated a complete lack of planning and urgency around basic operational needs. More concerning was a serious medical oversight. My mother was prescribed lifesaving, critical medication. Despite this, the nursing staff simply overlooked the fact that her medication had arrived and was ready to be administered. She did not receive it for several days. This level of negligence is inexcusable and could have had devastating consequences. We also experienced prolonged neglect regarding basic living conditions. During a very warm time of year, the air conditioner in my mother’s apartment stopped working. It took Brookdale 23 days to repair it. During this time she developed a heat rash and was extremely uncomfortable. No vulnerable senior should be expected to live in those conditions for weeks. There were also troubling safety and privacy concerns. On one occasion, we observed a staff member entering and walking around in my mother’s apartment while she was away. When we asked management who the individual was and why he was there, no one could give us an answer. We later learned Brookdale keeps no consistent records of when staff enter resident apartments. This lack of accountability creates an environment where vulnerable residents could easily be taken advantage of. Another distressing incident occurred when my mother’s apartment door handle broke, leaving her unable to enter her own home for three and a half hours. Maintenance was aware of the issue, told her “it will be a while,” and left her sitting in the hallway. Nobody in management checked on her, communicated updates, or offered support. My mother has dementia and was extremely confused and distressed. My wife happened to arrive for a visit and found her wandering the hallway alone. Had my wife not been there, our mother would have remained stuck in the hallway with no way to contact family because her phone was locked inside her apartment. Despite bringing this situation directly to both the Assisted Living Director and the Executive Director there has been no meaningful follow-up, no accountability, and no indication that they care about improving the quality of care or safety for residents. Overall, our experience with Brookdale was marked by poor maintenance, dangerous lapses in medical oversight, lack of communication, and serious safety concerns. It felt as though management had simply given up. Families considering this assisted living community should think very carefully about whether their loved ones will truly be safe and well cared for here.

Peter Kummerfeldt

Mar 2026

via Google ↗

Our Brookdale Experience It is time to reflect after our first year as Brookdale-Skyline residents: did we make the right decision moving out of our house after over forty years into a community of older people? Have our “care” expectations been met? Would we do it again? What would we tell people about our experience? Leaving a “long-time-lived-in” home is always a difficult transition. You are leaving everything you are familiar with - your home, your neighbors, your friends, the wildlife that visited your backyard every day, the postman’s friendly wave as your mail is delivered - the things that make you feel good about living there and moving into a facility that offers far less living space and a much older population of people to get to know. It is a very different life-style - different but not unpleasant! On a practical level moving into a retirement community like Brookdale-Skyline is one of the best things that an older person, or a couple, can do. Brookdale is designed and staffed to provide a quality-of-life for older people who are unable, or unwilling to do the daily living skills needed to ensure a safe, healthy environment in the latter part of their lives. As we age, as much as we are reluctant to admit it, what we were able to do when we were younger, is now more difficult, and sometimes impossible to do - and that’s where Brookdale steps in. We moved into a comfortable apartment with two-bedrooms, two bathrooms, a kitchenette, living room, a den, and lots of storage space - one of Brookdale’s larger units . Other apartment configurations are available. The apartment we selected had been freshly painted and re-carpeted. Everything worked. Various meal plans are available with most residents eating breakfast and dinner while others eat three meals a day. Is the food “as good as mother used to make?” Perhaps not but mother got tired of cooking three meals a day! We suspect, if people were honest when asked, “Are you eating better now than you did it home?” many would answer “Much better.” Brookdale offers a variety of levels-of-care to include Independent Living, Assisted Living, Memory Care, Rehabilitation and Skilled Nursing care to its residents. The scope of care offered allows for an easy transition from low levels of care to higher levels as a person ages or when more serious medical attention is appropriate. It is not a hospital but a facility that can provide its residents the medical care they need or, when necessary, facilitate their move to even higher levels of medical care in the community. Yes - we would do it again. Isn’t it better to make the move before you have to than be forced to move when an accident or ill-health make a move necessary? We thought it was - and still do. Brookdale - Skyline frees an older person of the daily living chores that become difficult to do as they grow older. It provides a safe, healthy, caring facility where the staff demonstrate daily, their ability and willingness to ensure that an older person’s life is in fact “golden.” Peter & Mary Kummerfeldt

Government Inspection History

5 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 10, 2025Health Complaint1 citation

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

Jun 11, 2025Health Complaint1 citation

Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 17, 2025

Apr 17, 2025Fire Safety StandardHealth Standard16 citations

Observe each nurse aide's job performance and give regular training.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Install properly constructed and protected linen or trash chutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Establish policies and procedures including evacuation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 23, 2025

Aug 31, 2023Fire Safety StandardHealth Standard13 citations

Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2023
Install properly constructed and protected linen or trash chutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2023
The resident has the right to receive notices in a format and a language he or she understands.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2023
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023

Jun 22, 2022Fire Safety StandardHealth Standard15 citations

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedCorrected Jul 22, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 26, 2022
List the names and contact information of those in the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 3, 2022
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 6, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2022
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2022
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2022
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Brookdale Skyline offer?

Brookdale Skyline offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

Is Brookdale Skyline pet friendly?

Yes. Brookdale Skyline lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookdale Skyline located?

Brookdale Skyline is located at 2365 Patriot Hts in Colorado Springs, Colorado.

What do families say about Brookdale Skyline?

How did Brookdale Skyline do on recent health and safety inspections?

Brookdale Skyline had 5 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Brookdale Skyline?

Submit the Request Information form on this page to connect with Brookdale Skyline and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Brookdale Skyline? Claim this listing to update photos, pricing, and details. It's free.

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Quick Facts

Medicare rating: 3 of 5
Ownership: For profit, Corporation
Certified beds: 82
Inspections: View history (46 citations)
Payment model: Rental CCRC with monthly fee plus care fees
Skilled nursing coverage: Licensed nurses on-site day and night
Nearby medical access: Close to UCHealth Memorial Hospital and VA Clinic
Early dementia support: Step-down program between assisted living and memory care

What Families Think

The Good

Praised for friendly, caring staff by many reviewers
Strong PT/OT rehabilitation therapy team singled out by name
Scenic mountain and city views from the campus
Active social clubs including Veterans Association and Book Club
Continuum of care allows aging in place on one campus
Attentive sales and move-in support during transitions

The Bad

Multiple reports of slow or unresponsive maintenance
Several reviewers describe understaffing, including one nurse to 18 patients
Reports of medication errors and delayed administration of critical drugs
Multiple complaints about poor communication from management and executive director
One report of a large unresolved billing/refund dispute after a resident's death
Some reviewers say the community has declined over recent years

AI-generated from reviews and community data.

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Brookdale Skyline

Quick Facts

What Families Think

The Good

The Bad

About Brookdale Skyline

Types of Care at Brookdale Skyline

Amenities

Room Amenities

Meals & Dining

Community Amenities

Activities

Need help deciding?

Reviews of Brookdale Skyline

Request information

Government Inspection History

Frequently Asked Questions

Nearby Communities

The Healthcare Resort Of Colorado Springs

The Gardens Skilled Nursing and Rehabilitation

Aberdeen Ridge

Sundance Skilled Nursing And Rehabilitation

Renaissance At Kiowa

Brookside Assisted Living

Prefer to stay home?

Comfort Keepers Home Care

SYNERGY HomeCare

Home Helpers Home Care of Colorado Springs