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The Healthcare Resort Of Colorado Springs

2818 Grand Vista Cir

4.3(505 ratings)· Colorado Springs average: 4.3

The Healthcare Resort Of Colorado Springs, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
97
Therapy services
On-site PT, OT, and speech therapy
Care role
Bridge for patients discharged from hospitals
Review platforms diverge
Google rating 4.5 vs Yelp rating 1.9

What Families Think

Most reviewers praise the physical, occupational, and speech therapy teams at this skilled nursing and rehab community, along with the cleanliness and friendliness of the staff. However, a handful of reports describe serious safety and communication lapses, including equipment failures and a poorly coordinated hospital discharge, alongside recurring complaints about lost laundry and inconsistent housekeeping.

The Good

  • Highly rated PT, OT, and speech therapy teams
  • Staff described as kind, compassionate, and attentive
  • Many reviewers note a clean, welcoming environment
  • Praise for helping patients regain strength quickly
  • Good food noted by several reviewers

The Bad

  • One report of a dangerous discharge with missing medical equipment
  • Multiple reports of oxygen equipment failures overnight
  • Several reviewers mention lost or mishandled laundry
  • One report of unanswered phones and poor communication
  • One report of strong sewage odor and inconsistent housekeeping

AI-generated from reviews and community data.

The Healthcare Resort Of Colorado Springs is a senior living community in Colorado Springs, Colorado offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.5 out of 5 across 475 reviews.

About The Healthcare Resort Of Colorado Springs

The Healthcare Resort of Colorado Springs is a rehabilitation and skilled nursing community located in Colorado Springs, Colorado. It combines healthcare services with a hospitality-focused approach, offering an experience the community describes as resort-like rather than clinical.

The community serves as a bridge for patients being discharged from hospitals, offering both short-term and long-term rehabilitation tailored to individual goals. Care blends hands-on therapeutic approaches with the aim of helping residents return to their everyday lives as quickly as possible.

Residents recuperate in a setting that features views of Pike's Peak and the surrounding Colorado Springs area. The community offers concierge-style conveniences, amenities, and activities that can be enjoyed together with family and friends during a stay.

Beyond rehabilitation, the community also provides luxury residential living with personal care services available on-site, pairing everyday living support with access to healthcare and rehabilitation resources within the same setting.

The community emphasizes a professional yet family-like environment among its staff, stating that the quality and dedication of its employees are central to the level of service provided to residents.

Types of Care at The Healthcare Resort Of Colorado Springs

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security
  • Transportation Services

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Healthcare Resort Of Colorado Springs

4.3overall · 505 ratings combined

4.5★ on Google (475) · 1.9★ on Yelp (30) · Yelp page ↗

Kay Peck (A Child of GOD)

Jul 2026

via Google

Things is getting better , in getting me settled in, I appreciate the staff here. But I find it's a problem with the laundry room<br>Sent my clothes in the laundry bag, Thursday and and today Saturday she brings me one shirt and tell me the one item, I ask her where is the rest of my clothes pajamas, shorts, shirts, socks and underwear,, I ask how did manage to do this, she said we will try to find your clothes,,, REALLY, if they would have left my clothes in the laundry bag and wash them,then this wouldn't had happened,, I reported to the he nurse she gave me a paper of a grievance I wrote it out, I was told it's was problem of this happening a lot. Need better people in the laundry room that's knows what they doing 😠

Gene

Jul 2026

via Google

My mom is happy there. She said the food is good and all the help treat her well.<br>The comment is the lady at the front desk could be a little friendlier and may be smile.

Sherry Bush

Jul 2026

via Google

My friend was staying here and had a great experience! Staff were kind and activities were fun! Still looking for her clothes that were send to laundry, though!

Bill

Jul 2026

via Google

Awesome facility, the staff truly helps and assists their patients. Thank you

Carrie Mackey

Jul 2026

via Google

Very friendly, helpful workers. Clean place.

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Government Inspection History

3 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 26, 2025Fire Safety StandardHealth Standard13 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2025

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 16, 2025

Nov 8, 2023Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 7, 2023

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2023

  • The resident has the right to receive notices in a format and a language he or she understands.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2023

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 7, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2023

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 7, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 7, 2023

Jul 27, 2022Fire Safety StandardHealth Standard4 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Healthcare Resort Of Colorado Springs offer?

The Healthcare Resort Of Colorado Springs offers Skilled Nursing / Long Term Care.

Where is The Healthcare Resort Of Colorado Springs located?

The Healthcare Resort Of Colorado Springs is located at 2818 Grand Vista Cir in Colorado Springs, Colorado.

What do families say about The Healthcare Resort Of Colorado Springs?

Most reviewers praise the physical, occupational, and speech therapy teams at this skilled nursing and rehab community, along with the cleanliness and friendliness of the staff. However, a handful of reports describe serious safety and communication lapses, including equipment failures and a poorly coordinated hospital discharge, alongside recurring complaints about lost laundry and inconsistent housekeeping.

How did The Healthcare Resort Of Colorado Springs do on recent health and safety inspections?

The Healthcare Resort Of Colorado Springs had 3 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Healthcare Resort Of Colorado Springs?

Submit the Request Information form on this page to connect with The Healthcare Resort Of Colorado Springs and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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