MyLivingChoice

Brookdale Broadmoor

615 Southpointe Ct

3.6(42 ratings)

Brookdale Broadmoor — photo 11 / 7

Quick Facts

Year opened
1985
Medicaid billing
Requires 2 years private pay before Medicaid accepted
Memory care security
Secured unit keeps dementia residents from wandering off
Care coordination
Works with PACE program for care management

What Families Think

Reviews of Brookdale Broadmoor are sharply mixed: many families praise specific staff members and describe a warm, secure setting, especially for memory care residents who feel safe and cared for. At the same time, a substantial number of reviewers report serious lapses in basic care, staffing shortages, food problems, and difficulties getting clear communication or accurate billing information from management.

The Good

  • Staff frequently praised by name for warmth and helpfulness
  • Memory care residents described as safe and settled
  • Clean, well-kept building noted by several visitors
  • Coordination with PACE care team called seamless
  • Health and Wellness Director praised for proactive dementia support

The Bad

  • Multiple reports of neglect: soiled residents, missed meals, unmet needs
  • Repeated complaints about bland, repetitive food
  • Several families cite chronic understaffing affecting care quality
  • Communication with management described as inconsistent or unresponsive
  • One report of delayed medications and a fall leading to death

AI-generated from reviews and community data.

About Brookdale Broadmoor

Exceptional Senior Living

Brookdale Broadmoor may be an assisted living and memory care community in Colorado Springs, but we like to think of ourselves as a family. From the moment you step foot inside our front door, you’ll see what we mean. From the warmth and kindness of the care team and bright and friendly smiles on the resident faces to the fun-filled events calendar and personalized care plans, everything about this space beckons you to sit and stay a while.

While the calendar is often bursting at the seams and laughter is frequently heard echoing from the hallways, the customized care plans really turn things up a notch. No matter which community you join, you can have security knowing we will go above and beyond to meet your needs. Our care team also remains on campus 24 hours a day, seven days a week to be alerted to an emergency or provide extra assistance throughout the day.

We’re here to help with things like bathing, dressing and managing medication so you can spend more time doing what you love. Spend time in nature or participate in campus activities like morning fitness classes and evening movie nights. Go on a group excursion into the city or invite your family out for an afternoon of exploring at Pikes Peak. No matter what your interests and passions are, you officially have all the freedom you need to thrive.

Our memory care residents experience the same rich quality of life with an additional layer of supportive aid. Our team will provide gentle guidance and reminders throughout the day, encouraging your loved one as they enjoy programs that strengthen their minds and bodies while inspiring confidence and joy.

Amenities

•    24 Hour Security System
•    Transportation
•    Parking - Surface
•    Library
•    Beauty/Barber Shop
•    Courtyard and Garden
•    Porch
•    Therapy Room
•    Private Dining Room
•    Walking Paths
•    Wi Fi Access Throughout
•    Landscaped Grounds
•    Business Centers/Computers
•    Fireside Living Room
•    Community Kitchen
•    Meeting Rooms
•    Community Room (Rental Space)
•    Computer/Internet Access
•    Guest Suite(s)
•    Keypad Entry
•    Piano

Senior Living Options

Independent Living

Independent living is ideal for seniors who want to trade in the worries of home ownership for the true comforts of home. You'll have apartment options to suit your style and plenty of opportunities to socialize.

Assisted Living

Assisted living provides a redefined independence through assistance and services like medication management and housekeeping. Your wellness is supported through collaborative care partnerships, and our staff is available 24 hours a day, seven days a week.

Memory Care

Our memory care program is rooted in a person-centered approach that preserves identity and sense of self. Our secure communities provide a daily path of engagement that allows residents to flourish, even with advanced expressions of dementia.

Skilled Nursing

Our skilled nursing communities are here to help you throughout your journey to recovery. Whether you need a long-term stay or short term rehabilitation, we provide around-the-clock licensed nursing care in a supportive environment.

Health Care Services

Our home health agencies provide licensed in-home care to those who qualify, while our hospice care agencies provide peace and comfort when residents and families need it most.

Continuing Care Retirement Communities

By offering multiple levels of care on the same campus, our continuing care retirement communities can help ensure you won't have to move away when transitioning to a new level of care.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.6overall · 42 ratings combined

3.6★ on Google (42)

Von

Jun 2026

via Google

Don’t do it, it’s been on my heart since I took my pt out of that facility. Office and admissions staff will out a fake smile to get you in, once in you person that has to stay there is not under good quality care, my patient was always soaked in urine, they do not feed ur family member if needed, getting the residence food was always a hassle and it was every single day. It makes me so sad. There’s was no way to get everyone help because the turn around there is crazy. Do not take ur family member here unless you’re ok with this treatment. We left that facility end of last year and I thought to leave it alone and not give a review, but in hopes someone else doesn’t have to learn the hard way.

Kristen Nielsen

May 2026

via Google

What strikes me most about Brookdale Broadmoor is the true sense of community. The staff has done an incredible job creating an environment where residents feel connected, supported, and engaged. Residents have meaningful opportunities to interact with one another, and it’s clear that the staff intentionally encourages those connections. It is a warm and welcoming community.

Rebecca Graham

Mar 2026

via Google

Such a charming community—the staff are so genuine and simply delightful. Their team is knowledgeable with memory/dementia concerns and everyone was really accommodating. Special shout out to Denise, the head chef, who greeted us with a warm pie fresh from the oven.

Gary Russell

Jan 2026

via Google

Beautiful place and very clean and well kept up.<br>We worked with Ginger @ Brookdale Broadmoor.<br>Ginger was helpful, courteous, friendly and very knowledgeable about all the different phases a parent or family member may need for senior living, in my case if was memory care for my mom and her kitty KiKi.<br>I would recommend highly recommend Brookdale Broadmoor for any of your senior needs.<br>Just ask for Ginger 😸she is very accommodating, easy to work with and very helpful.<br><br>Traci

Gary Russell

Jan 2026

via Google

Beautiful place and very clean and well kept up. We worked with Ginger @ Brookdale Broadmoor. Ginger was helpful, courteous, friendly and very knowledgeable about all the different phases a parent or family member may need for senior living, in my case if was memory care for my mom and her kitty KiKi. I would recommend highly recommend Brookdale Broadmoor for any of your senior needs. Just ask for Ginger 😸she is very accommodating, easy to work with and very helpful. Traci

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Frequently Asked Questions

What types of care does Brookdale Broadmoor offer?

Brookdale Broadmoor offers Assisted Living, At-Home Care, Independent Living and Memory Care.

Is Brookdale Broadmoor pet friendly?

Yes — Brookdale Broadmoor lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookdale Broadmoor located?

Brookdale Broadmoor is located at 615 Southpointe Ct in Colorado Springs, Colorado.

What do families say about Brookdale Broadmoor?

Reviews of Brookdale Broadmoor are sharply mixed: many families praise specific staff members and describe a warm, secure setting, especially for memory care residents who feel safe and cared for. At the same time, a substantial number of reviewers report serious lapses in basic care, staffing shortages, food problems, and difficulties getting clear communication or accurate billing information from management.

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