Keon Daniels
Aug 2026
How do you even get into the entrance for this place its dark as hell at night off 131st
Best Care Senior Living at Heritage Manor
1908 E 131st Ave3.1(22 ratings)· Tampa average: 4.3
Own this community? Update your listing · Marketing for operators
1 / 3Quick Facts
- Total units
- 40
- Licensed capacity
- 40 residents
Florida AHCA
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Best Care Senior Living at Heritage Manor are sharply divided: several families describe serious problems with cleanliness, food, and communication, while others speak warmly about specific staff members and the community feel. With a 3.2 out of 5 rating from 21 reviews, experiences here appear to vary widely depending on staff and timing.
What reviewers praise
- Staff called friendly and caring by some families
- One staff member (Candace) praised for personal attention
- Some residents improved enough to move out independently
- Neighbors describe a warm, welcoming atmosphere
- Outdoor space appreciated by at least one reviewer
What reviewers flag
- Multiple reports of a run-down, poorly cleaned facility
- Several reviewers criticized food quality and nutrition
- One report staff didn't return a resident's medical items after hospitalization
- One report of inadequate supervision of a wandering resident
- One report advertised activities and transportation were not actually provided
- One report of lax COVID mask practices around residents
AI-generated from reviews and community data.
Best Care Senior Living at Heritage Manor is a senior living community in Tampa, Florida offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 22 reviews.
About Best Care Senior Living at Heritage Manor
Best Care Senior Living at Heritage Manor is an assisted living community in Tampa, Florida, licensed for up to 40 residents. The community offers 24-hour staff, an emergency call system, private rooms, medication management, housekeeping, laundry service, and wheelchair accessibility, along with gathering spaces and social activities.
Reviewers' experiences vary considerably. Some praised the staff's care and responsiveness, with one noting that a resident improved enough to move to independent living. Others reported serious concerns about maintenance and cleanliness, describing the facility as run down with dirty rooms, broken furnishings, and inadequate common areas. Communication between staff and families, food quality, dietary accommodations, and resident supervision have also been points of inconsistency in reviews.
Types of Care at Best Care Senior Living at Heritage Manor
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Best Care Senior Living at Heritage Manor
3.1overall · 22 ratings combined
3.1★ on Google (22)
Lesley W
May 2024
A wonderful place for your loved one to call home!
Christian Whytsell (Chris)
Jul 2023
All best care living facilities should be shut down!! They do not care about their residents and just make fun of them and do everything but what they are asked to do. You’re being paid to make sure these people get what they need which isn’t much. And you guys can’t even do that at not one of the facilities. Very unprofessional and should be shut down, especially the one in port richey.
Jane Quick
Oct 2021
I’ve been here six months. This place is a dump. The residents, are always arguing. Staff didn’t care. The food sucks. Not a good place for anyone. They only care about the money. Don’t bring your love ones here.
A A
Jun 2021
Do not send your family members here if you love them. The place is run down, the care is subpar, and there is no communication between the staff and the family. From my experience visiting my family member, the rooms are disgusting and look like they are cleaned every 6 months. The garbage in the resident room was overflowing. Food is horrible (example: chicken patty and cold fries for breakfast); no nutritional value. The COVID policies are extremely lacking. I witnessed staff walking around serving food without a mask when interacting with residents and I was told residents were not even provided with masks. It's so sad that they are still an operating business. Don't be fooled by the pictures online.
Frequently Asked Questions
What types of care does Best Care Senior Living at Heritage Manor offer?
Best Care Senior Living at Heritage Manor offers Assisted Living.
Where is Best Care Senior Living at Heritage Manor located?
Best Care Senior Living at Heritage Manor is located at 1908 E 131st Ave in Tampa, Florida.
What do families say about Best Care Senior Living at Heritage Manor?
Best Care Senior Living at Heritage Manor carries a 3.1 out of 5 rating from 22 Google reviews. Reviews for Best Care Senior Living at Heritage Manor are sharply divided: several families describe serious problems with cleanliness, food, and communication, while others speak warmly about specific staff members and the community feel. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Best Care Senior Living at Heritage Manor?
Submit the Request Information form on this page, or contact Best Care Senior Living at Heritage Manor directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Best Care Senior Living at Heritage Manor? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Tampa.
Feels like home in tampa alf
Tampa, Florida0 mi
5(1)
Assisted Living
Lilian Alf
Tampa, Florida0 mi
Assisted Living
Excel Care Center
Tampa, Florida0 mi
3.8(135)
Skilled Nursing / Long Term Care
Seacoast at Uptown Oaks
Tampa, Florida0 mi
3.7(37)
Assisted LivingMemory Care
Castle Court Alf Inc
Tampa, Florida0 mi
3.4(18)
Assisted Living
Aviata At Fletcher
Tampa, Florida0 mi
3.3(137)
Skilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Tampa bring help to the house: daily living, companionship, and respite for family caregivers.
