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Bentwood Nursing & Rehab Center

1501 Charbonier Road

4(114 ratings)

Bentwood Nursing & Rehab Center — photo 11 / 5

Quick Facts

Total units
116
History
Serving the Florissant community for over 20 years
Rehab equipment
Rehab wing has piped-in oxygen and remodeled gym
Room tech
Rooms include 40-inch smart TVs and in-room WiFi

What Families Think

Reviewers consistently describe Bentwood Nursing & Rehab as clean, welcoming, and staffed by attentive, compassionate caregivers, with several families highlighting individual nurses, aides, and administrator Vanessa Stone by name. Praise centers on end-of-life care, rehab support, and communication with families, though the review set is limited to a handful of glowing accounts.

The Good

  • Staff described as compassionate and attentive repeatedly
  • Multiple reviewers praised cleanliness of the facility
  • Administrator Vanessa Stone singled out for helpfulness
  • Occupational and rehab therapy services well regarded
  • Good communication and transparency with families noted

AI-generated from reviews and community data.

About Bentwood Nursing & Rehab Center

Bentwood Nursing & Rehab is a skilled nursing and rehabilitation facility located in Florissant, Missouri, serving the local community for more than 20 years.

The facility's rehabilitation wing is equipped with piped-in oxygen, a remodeled therapy gym, and staffed by physicians, nurses, and certified wound care experts. Bentwood provides a wide range of care and therapy services to support resident recovery and wellness.

Resident accommodations include oversized private and semi-private suites with spacious bathrooms, 40-inch smart televisions, in-room WiFi, and scenic views. The facility features restaurant-style fine dining prepared by an on-site dietitian who creates daily menus with multiple selections, and a beautiful dining area designed for residents to share meals with family and fellow residents.

The community offers daily activities and entertainment for residents. On-site amenities include a Beauty Salon & Barber Shop that provides services ranging from basic trims to formal updos for special occasions.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 114 ratings combined

4★ on Google (114)

Jill H.

Jul 2026

via Google

I can't begin to put in words how angry and saddened I am after putting my father here.<br><br>We were looking for a place to take care of my dad long term due to memory issues. After a few days of being here we began to notice little things, clothes that went missing, even though we said we would wash his laundry. The meals that would sit in his room untouched, even though he was supposed to be at the "feeder" table in the dining hall. His dentures that mysteriously vanished.<br><br>The final straw was when they moved him the first day of the new month and didn't tell his family or the staff that had been working with him for the last couple weeks. He went from a single room, with a recliner/tv/bathroom with shower, to a shared room with no tv for him and no where for family to sit when they visited him. On Saturday I found him partially on the floor and no one noticed, once the staff was alerted, one particular person seemed extremely annoyed that she had to come help get him back in the bed. On Sunday he went into the hospital with an infection and hasn't come out yet.<br><br>If they didn't have adequate staff to help care for my dad, they should have just turned us down. Now we have to watch my dad battle this infection on top of everything else going on.<br><br>If you care for your love one, please take it from me and know this is not the place for them!

Dennis Harden

Jun 2026

via Google

The staff will win you over with their attention to detail, kindness and attentive to residents. Clean and provide good opportunities for residents to interact with games and entertainment. Nice sitting room to gather and watch TV. Nice cafeteria and supportive staff. There we some concerns we had and the administration stepped up immediately to help us remedy any and all concerns. Grateful for their positive and caring manner they approached their daily routine.

Christina Smith

Jan 2026

via Google

Destiny Murphy & Angel Jones Are Wonderful . So Kind & Compassionate!!!!

Kaleigh Baker

Jan 2026

via Google

staff is horrible and treats patients badly. also has bugs in the rooms.

Megan Aubuchon

Dec 2025

via Google

The business office never answers the phone or never sends the information that needs to be faxed. They hang up right as you call.

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Frequently Asked Questions

What types of care does Bentwood Nursing & Rehab Center offer?

Bentwood Nursing & Rehab Center offers Skilled Nursing / Long Term Care.

Where is Bentwood Nursing & Rehab Center located?

Bentwood Nursing & Rehab Center is located at 1501 Charbonier Road in Florissant, Missouri.

What do families say about Bentwood Nursing & Rehab Center?

Reviewers consistently describe Bentwood Nursing & Rehab as clean, welcoming, and staffed by attentive, compassionate caregivers, with several families highlighting individual nurses, aides, and administrator Vanessa Stone by name. Praise centers on end-of-life care, rehab support, and communication with families, though the review set is limited to a handful of glowing accounts.

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