MyLivingChoice

FreedomCare

119 S Main St 44 Suite 303

4.8(403 ratings)· St. Charles average: 4.4

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FreedomCare logo
FreedomCare, photo 1

Quick Facts

Caregiver choice
Clients select their own paid caregiver
Pay timing
Caregivers paid instantly after their shift
Eligibility rule
Parents may be barred from caregiving without relinquishing rights

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

FreedomCare is a home health and hospice agency in St Charles that lets clients pick their own caregiver, who is paid right after each shift. Most reviewers describe the sign-up process as fast and easy, but several report confusion or frustration when a family member was later found ineligible to serve as caregiver, with little follow-up from staff once problems arose.

What reviewers praise

  • Clients can choose their own caregiver
  • Caregivers paid instantly after each shift
  • Setup process described as fast and easy
  • Staff described as friendly and helpful

What reviewers flag

  • Several reports of family members denied caregiver eligibility unexpectedly
  • One report of being misinformed about parent/guardian eligibility rules
  • One report of staff being unreachable after an issue arose

AI-generated from reviews and community data.

FreedomCare is a home care agency serving St. Charles, Missouri offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 403 reviews.

About FreedomCare

FreedomCare is an at-home care agency serving St Charles, Missouri. The agency helps clients arrange family members or other caregivers to provide in-home support.

Reviewers report mixed experiences with the agency's qualification and screening process. Some families found FreedomCare straightforward to work with, describing the process as fast and easy to set up, with staff who are friendly and helpful in walking clients through each step. Others encountered significant obstacles during screening, citing denials based on background factors and concerns about the clarity of eligibility guidelines provided during initial calls. Communication about Missouri's requirements for family caregivers appears to have been inconsistent across interactions.

Types of Care at FreedomCare

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff

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Reviews of FreedomCare

4.8overall · 403 ratings combined

4.8★ on Google (403)

Randy Boemio

Jul 2026

via Google ↗ · Report

We are waiting on UPMC to reassess my care givers hours so at this time all I can say is I am waiting to see if he can get more hours & pay otherwise no comment.

Your Highness

Mar 2026

via Google ↗ · Report

Hasn't been very long but so far so good. No issues. Was fast and easy to set up..

carmen brown

Mar 2026

via Google ↗ · Report

FreedomCare is great! They are friendly and very helpful. They are very clear and understandable. The only line course is easy to follow, and if you come across any issues, they will help you through it every step of the way. I really like working with FreedomCare. They have helped both my brother and I to care for us. Thank you FreedomCare!

James Monteith

Nov 2025

via Google ↗ · Report

Saw the commercial. Called for qualifications. Was told. 100% you can be your Son's caregiver. WRONG Why does your organization not know Missouri guidelines? A parent or guardian CAN NOT be a caregiver unless they relinquish parental rights. WAS NEVER TOLD THAT BY ESSICA OF FREEDOM CARE Missouri. I specifically asked this over and over and was told oh yes you can be your son's caregiver. Why ??? I went through the background check. 2 hour evaluation. 2 hours on phone with state of Missouri. Gave all my personal information to the payroll company freedom care uses. Set up an account so I could get paid. Only to be told in the final stage oh you cant be his caregiver by DHSS. Why doesn't freedom care let parents know they are not eligible??? When I called to ask why my time was wasted, personal info shared and lied to. Essica disappeared??? From the reviews looks likes old Essica ghosts and upsets a lot of people on here. Great employees 👌 I could reach no one from Freedom Care ?? Great customer service. You should state that in your thousands of daily commercials. You say any friend or relative can be eligible. NOT TRUE. Id leave zero stars if I could.

kyley schimke

Aug 2025

via Google ↗ · Report

Freedom care is absolutely ridiculous I am the daughter of my mother who was in desperate need of a caregiver. I was DENIED as her daughter to provide care for her due to one criminal charge that occurred 19 years ago!!! Remind you it was not a violent thing crime it was a dumb choice I made as a teenager. So due to that they denied me!!! Since then my mother has unexpectedly passed away. THANKYOU FREEDOM CARE FOR ALL OF WHAT YOU DID NOT DO!!!!

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Frequently Asked Questions

What types of care does FreedomCare offer?

FreedomCare offers At-Home Care.

Where is FreedomCare located?

FreedomCare is located at 119 S Main St 44 Suite 303 in St. Charles, Missouri.

What do families say about FreedomCare?

FreedomCare carries a 4.8 out of 5 rating from 403 Google reviews. FreedomCare is a home health and hospice agency in St Charles that lets clients pick their own caregiver, who is paid right after each shift. Most reviewers describe the sign-up process as fast and easy, but several report confusion or frustration when a family member was later found ineligible to serve as caregiver, with little follow-up from staff once problems arose. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit FreedomCare?

Submit the Request Information form on this page, or contact FreedomCare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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