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Families overwhelmingly describe Forge Hill as a warm, well-run community where staff go above and beyond for residents, particularly praising responsiveness during emergencies and the ability to support residents through advancing care needs. A few reviewers raised serious concerns, including one report of theft and billing errors and one report of a resident being left unattended, which stand out against an otherwise strongly positive picture.
AI-generated from reviews and community data.
Benchmark Senior Living at Forge Hill is a senior living community in Franklin, Rhode Island offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 41 reviews.
Benchmark Senior Living at Forge Hill is an assisted living and independent living community in Franklin, Rhode Island, serving residents across multiple care levels including a Harbor memory care unit.
Families consistently praise the staff for genuine compassion and attentiveness. Multiple reviewers highlighted how team members take time to know residents as individuals, build activities around personal interests, and support smooth transitions into the community. Parents and adult children noted that staff answered questions patiently, communicated outside work hours, and treated residents and families with dignity and respect. The community's ability to support aging in place, allowing residents to remain as care needs evolve, including those requiring two-person assistance or memory care, emerged as a significant strength for families planning long-term care.
Daily activities, dining, and a warm, family-like atmosphere appear consistent across reviews. One family wrote: "The staff goes above and beyond in every way." Families also noted improved physical and mental health in their relatives after moving. One review raised a concern about missing money, though the majority of feedback centered on trustworthiness and peace of mind.
The community holds a 4.5 out of 5 rating across 41 Google reviews, with the vast majority giving five stars. Families consistently used words like "compassionate," "exceptional," and "peaceful" when describing their experience.
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Help Me Choose4.5overall · 41 ratings combined
4.5★ on Google (41)
Millie Posselt
May 2026
I fell in my room at 12:30 at night. I knew I had broken my hip. After I pushed my pendant, 2 aids were at my door within 4 minutes, assessed the accident, contacted the nurse on call. Notified the rescue squad. Had it not been for their prompt arrival and reaction, I may have remained on the floor without help. I don't know their names but am forever grateful they helped so quickly.
Colleen Kendrick Tedesco
Sep 2025
Moved a loved one a few weeks ago into Forge Hill and we couldn't be happier. Bethany B. from the beginning was so very helpful, answering all questions with patience and expertise. Even communicating with us on her day off! She guided us through every step so graciously and never made us feel like we were bothering her even though I know we were haha. Jason treated us with respect and dignity while answering all legal questions and allaying every fear that we might have about this transition. The staff was welcoming during the move and have been exceptional in their care. Shout out to Christina Regina and Anne and Donna. Move-in was seamless and any issues were immediately dealt with. Food is delicious and accessible all day. What could have been a very difficult time was made relatively easy and actually pleasurable. Many activities to choose from and enjoy! Personal time is also respected. Consider Forge Hill for your loved ones. You will not be disappointed
Shilo Horsman
Sep 2025
This facility is really clean and welcoming. Many activities available for residence. The staff is amazing and they take care of my Mom as if she is part of their family. Highly recommend choosing Benchmark.
Stephanie Hopkins
Sep 2025
Benchmark Forge Hill is a very clean and well-run top notch senior living community. My friend recently moved in and I have visited regularly. The staff are always so friendly and helpful and all the residents seem happy and well-cared for.🙏
Mary Chaisson, Realtor
Sep 2025
We're in the process of moving our parents into Forge Hill - Assisted Living for mom, Memory Care for dad. Director of Community Relations, Bethany Burke and Executive Director, Jason Last inspired confidence in making this really difficult life decision for our parents with their kindness, compassion and willingness to answer our many questions. Thank you both so much!
Benchmark Senior Living at Forge Hill offers Assisted Living, Independent Living and Memory Care.
Benchmark Senior Living at Forge Hill is located at 4 Forge Hill Rd in Franklin, Rhode Island.
Families overwhelmingly describe Forge Hill as a warm, well-run community where staff go above and beyond for residents, particularly praising responsiveness during emergencies and the ability to support residents through advancing care needs. A few reviewers raised serious concerns, including one report of theft and billing errors and one report of a resident being left unattended, which stand out against an otherwise strongly positive picture.
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