McKayla green
Jun 2026
They have very,VERY POOR Communication, you could have a sick family member in there and they still wouldn’t answer the phone, they very rarely answer.
Avir at Rose Trail
930 S Baxter
4(127 ratings)
1 / 5Quick Facts
- Total units
- 172
- Facility size
- Licensed for up to 172 residents
- Phone access
- No phones available in resident rooms
What Families Think
Reviews of Avir at Rose Trail are sharply mixed, with some families praising a clean facility and caring administration during tours, while others describe serious breakdowns in communication, coordination of medical appointments, and basic care follow-through. The community is a large, licensed skilled nursing / long term care facility, which some reviewers felt worked against personalized attention.
The Good
- Staff described as welcoming and reassuring during tours
- Administrator and business office praised as kind, professional
- Facility described as clean and well-kept
- Meals reportedly looked and smelled appetizing
- Nursing leadership (DON/ADON) described as harmonious, well-liked
The Bad
- Multiple reports of poor communication with families
- One detailed account of missed appointments, referral delays
- No in-room phones; hard to reach residents by phone
- One report of residents being sent to hospital septic from neglect
AI-generated from reviews and community data.
About Avir at Rose Trail
Avir at Rose Trail is a skilled nursing / long term care community in Tyler, Texas. The community is licensed for up to 172 residents.
Families rate Avir at Rose Trail 4 out of 5 based on 127 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4overall · 127 ratings combined
4★ on Google (127)
AJ Pauley
May 2026
I stopped by to tour this facility as we are having to place our loved one into a home. From the moment our family walked through the doors, we felt welcomed and reassured that we made the right decision to try and place our loved one here. The staff took the time to answer questions, explain everything clearly, and make us feel comfortable during what can be a stressful time. I met with the administrator and Business office, and they were especially kind, professional, and approachable. It was obvious they truly care about the residents and families and work hard to maintain a positive environment throughout the facility. The nursing home itself was very clean and well-kept, and the staff were consistently friendly and attentive. The food looked and smelled great, and residents seemed happy with the meals provided. The staff that was passing the trays out were also wonderful to meet with — helpful, patient, and pleasant. Overall, this facility stands out for its caring atmosphere, strong leadership, cleanliness, and the genuine compassion shown by everyone who works there.
Blaise Holly
May 2026
Highly recommend for anyone looking for skilled nursing or rehabilitation services in the Tyler area.
Sandra Crowe
Feb 2026
Staff is friendly and respectful.
Traci
Nov 2025
Horrible. This ia not a 3.9stars out of 5 this is a 1 star out of 5. I wouldn't send anyone to that place. It's horrible and the company is so cheap it doesn't carry most supplies that nursing homes should have. The staff they are rude, uneducated , they don't care. That place is always understaffed. The people that run that place they don't care about their patients just the money the patients bring in. That place is horrendous. 🙁
Frequently Asked Questions
What types of care does Avir at Rose Trail offer?
Avir at Rose Trail offers Skilled Nursing / Long Term Care.
Where is Avir at Rose Trail located?
Avir at Rose Trail is located at 930 S Baxter in Tyler, Texas.
What do families say about Avir at Rose Trail?
Reviews of Avir at Rose Trail are sharply mixed, with some families praising a clean facility and caring administration during tours, while others describe serious breakdowns in communication, coordination of medical appointments, and basic care follow-through. The community is a large, licensed skilled nursing / long term care facility, which some reviewers felt worked against personalized attention.
Work at Avir at Rose Trail? Claim this listing to update photos, pricing, and details — it's free.
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