MyLivingChoice

Avir at Petal Hill

900 S Baxter Ave

4(115 ratings)

Avir at Petal Hill — photo 11 / 5

Quick Facts

Total units
120

What Families Think

Most reviewers describe compassionate nurses and CNAs who treat residents like family, and several note the facility feels cleaner and more welcoming than in past years. One reviewer, however, described a distressing encounter with rude, dismissive staff members during a visit.

The Good

  • Nurses and CNAs described as compassionate and caring
  • Staff treat residents like family
  • Facility noted as clean, no odor
  • Therapy team praised for going above and beyond
  • Front desk and social services staff described as warm

The Bad

  • One report of rude, dismissive staff during a visitor interaction
  • One mention that the building is older and needs updating

AI-generated from reviews and community data.

About Avir at Petal Hill

Avir at Petal Hill is a skilled nursing / long term care community in Tyler, Texas. The community is licensed for up to 120 residents.

Families rate Avir at Petal Hill 4 out of 5 based on 115 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4overall · 115 ratings combined

4★ on Google (115)

HOLYGHOST999

Jul 2026

via Google

Got kicked out for pointing out all the black mold pouring out of the AC vents. Was verbally attacked and told to leave from property

Kelly Roberson

Jun 2026

via Google

Sisters been there about a month and seems to be doing well. Place is clean and staff is great. They seem to really care about their residents.Hopefully this will continue!!

Jerilyn Standley

May 2026

via Google

We cannot say enough wonderful things about this nursing facility and the amazing staff. Our family was devastated when my nephew, who is in his 20s, had to be admitted to a skilled nursing facility after a serious car wreck left him non-weightbearing for 12 weeks. It was not something any of us ever expected to face at his age. From day one, every single person here has been exceptional. The administrator, therapy team, Don/nursing team, and caregivers have all been incredibly kind, compassionate, and more than accommodating. They truly go above and beyond for their residents and families. One thing that especially touched our hearts was how they helped us celebrate his birthday while he was there. The staff even helped blow up balloons and made the day feel special despite the circumstances. Those little acts of kindness mean more than words can express. As a nurse myself for 17 years, with over 11 years spent in skilled healthcare, I know firsthand how challenging this field can be. It is truly refreshing and reassuring to see a team of people who genuinely care about their residents and the work they do. We are beyond grateful for the care, support, and compassion shown to our family during such a difficult time. Highly recommend this facility to anyone looking for a place that truly treats residents like family.

Joani Salazar

Feb 2026

via Google

I have never written a review in my life but I just had to with this place, I was dropping off a DoorDash full of food and personal care for a ladies mother who is staying in this nursing home. I waited at least 5minutes until a lady slowly walked to let me in while’s she’s scrolling on her phone, I let them know I had to deliver the order to a certain older lady in their care and they immediately were mad about it and tried to take the bag and look through it as if they wanted to take things from her. I didn’t let them and offered to take it to her and the poor lady was just laying there staring at the wall with the tv on, nothing in the room, very empty, quiet and sad. There were 2 black ladies there mid 20s or 30s who were very careless and rude, as soon as I left the room I heard one of the ladies just rudely letting the lady know she had a delivery not sure what she said but she raised her voice. I have never seen anything like this, this is very sad and disgusting behavior from the employees who should not have a job working with elders if they have no compassion nor enthusiasm for it and they don’t even try to hide it. It just seemed very draining and unwelcoming in this place. I wish I knew the names of these ladies to have them fired, DO NOT bring any of your elders in their care, this facility is wrong for keeping LAZY and uncompassionate workers like this. This place needs to be looked into. Shame on these employees.

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Frequently Asked Questions

What types of care does Avir at Petal Hill offer?

Avir at Petal Hill offers Skilled Nursing / Long Term Care.

Where is Avir at Petal Hill located?

Avir at Petal Hill is located at 900 S Baxter Ave in Tyler, Texas.

What do families say about Avir at Petal Hill?

Most reviewers describe compassionate nurses and CNAs who treat residents like family, and several note the facility feels cleaner and more welcoming than in past years. One reviewer, however, described a distressing encounter with rude, dismissive staff members during a visit.

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