MyLivingChoice

Avir at Lancaster

1241 Westridge Ave

3.7(51 ratings)· Lancaster average: 4.4

Part of Avir Health Group · 126 communities · 4★ average

Avir at Lancaster, photo 11 / 5

Quick Facts

Total units
110
Medicare rating
2 of 5

CMS Care Compare

Ownership
Government, Federal
Certified beds
110
Memory care setup
Has a secured lockdown unit for residents

What Families Think

Avir at Lancaster is a skilled nursing and long-term care community in Lancaster, Texas, with reviewers largely praising the physical and occupational therapy team by name. Feedback is mixed on daily care: some families describe warm, personalized attention while one detailed report raises serious concerns about over-medication, neglect, and facility upkeep.

The Good

  • Physical and occupational therapy team praised by name
  • Helped residents regain strength and mobility
  • Social worker described as caring and informative
  • Day shift staff and front office called great
  • Food quality praised by one reviewer

The Bad

  • One report of over-sedation and possible chemical restraint concerns
  • One report of unsanitary conditions and cold food
  • One reviewer says night and evening shifts are weaker than day shift
  • One report of an aging building with leaks and maintenance issues

AI-generated from reviews and community data.

Avir at Lancaster is a senior living community in Lancaster, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 51 reviews.

About Avir at Lancaster

Avir at Lancaster is a skilled nursing and long-term care facility in Lancaster, Texas, licensed for 110 residents. It operates a secured wing for residents with dementia and provides on-site physical, occupational, and speech therapy.

Family experiences at the facility are sharply divided. Positive reviews consistently praise the therapy team, particularly named therapists who help residents regain mobility and independence, and highlight a peaceful atmosphere with caring staff who treat residents like family members. One family wrote, "the personal care that my family member gets; well it's just amazing." Families also commend the dining program and available therapy equipment. However, negative reviews raise concerns about phone accessibility, cleanliness and room conditions, staffing conduct toward residents, and administrative responsiveness to family inquiries and care decisions.

The facility holds a 3.7 out of 5 Google rating based on 51 reviews, reflecting substantial polarization between highly satisfied families and those reporting significant care or operational issues.

Types of Care at Avir at Lancaster

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Avir at Lancaster

3.7overall · 51 ratings combined

3.7★ on Google (51)

Clarence Smith

May 2026

via Google

I am currently at this facility for therapy and they have been great. Before I got here I was mostly bedbound and since participating in therapy I have became strong enough to transfer myself independently. I really appreciate the therapy team here. I want to thank Mr. Moses from OT who laid out a game plan and helped me get ready daily for Physocal Therapy. He came every morning to make sure that I was up,dressed and ready for Physical Therapy. Ms. Erica from PT who has consistently carrying it out and provided great assistance with transfers and preparing for a prosthetic. Ms. Kim from OT who went way above the call of duty to help me get dressed daily when no help from anyone else. With a smile, she became a slave driver who always made me go one more round when she herself had just given birth and sometimes abusing herself to help get me in shape. It worked and I am very grateful for it. I am very grateful for this team. I would invite the world to come to this team for Therapy. I would also like to Thank Ms. Tara who kept me out of trouble because I always stayed in trouble and kept me on the right track. I am thankful for this team.

Lily Euceda

Sep 2025

via Google

Llegar a este Lugar y Conocer a Tara Mi Terapista fue de lo Mejor que me pasó. Ella creyó en Mi Potencial y Estuvo siempre diciendo Tu puedes. Ahora hemos logrado nuestra meta. Me Voy de este lugar extrañando a todo el personal Todos fueron muy Amables conmigo. Tara estoy Agradecida contigo. Te quiero!!!! Gracias mi dulce corazón

Dae “dcho” Cho

Aug 2025

via Google

Day shift 6am -2pm is great. But rest of day and night shifts sucks. But PT staff is awesome. They got me stronger from major back surgery. The food is awesome. The front office are great too. I was there from July 18 - July 31.

Peaja Smith

Apr 2025

via Google

The worst Nursing home for your loved one ever!!! Starting with the administrator, Naquita: she is extremely terrible at her job; she lack compassion, doesn't take accountable (extremely defensive), and not trustworthy. She crosses professional boundaries by hindering discontinuation of excessive sedative medications to my loved one. Lied that the provider does not want to take my loved one off some of the sedative medications, when infact my request/complains were never brought to the providers attention. Naquita insisted that my loved one "must be on over sedative narcotic otherwise the patient be transfer to another facility". How can a person with cognitive deficit due to dementia (vulnerable brain) be medicated 3x/day (ongoingly) with multiple psychotropic medications (3)? Chemically restraining patient is what this facility tends to practice. My loved one was often extremely sleepy: fell out of wheelchair 2x while sleeping, unable to sit upright on the chair due to over sedation (had to lay down in bed for haircut), missed out on physical therapy, and the list goes on. Their nurses and techs are very rude, act out of frustrations often, lack interpersonal skills especially the workers in the lockdown unit - well except the African tech back there. Their meals are terrible; OFTEN COLD NOT EVEN WARM. My loved one is often left in bed soaked in urine. Multiple times I've been asked by the tech to bring incontinent bed pads, and that the facility gets very limited supplies monthly. 70% of my loved ones cloths were missing (even with name on them) in less than 1/4 of a year of living at Westridge Nursing home. Very old building with no recent renovation; closet and walls in the room are often leaking on rainy days: luggage with contents soaked. The ugly experiences could go on, but I'm glad I responded quickly and removed my loved one out of this facility. Please don't get deceive with empty promises by this facility. Your loved one deserves a better home.

Jennifer S

Feb 2025

via Google

This rating is based off my phone call to do volunteer work. I asked if volunteer work was allowed to which the lady i spoke with said no. After telling her a little bit more of what i was wanting to do like if they had game night or anything like that she said no and hung up.

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Government Inspection History

11 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 4, 2026Health Complaint1 citation
  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2026

Apr 11, 2026Health Complaint2 citations
  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 12, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2026

Jan 15, 2026Fire Safety StandardHealth Standard10 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 26, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 26, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 26, 2026

Nov 24, 2025Health Complaint1 citation
  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2025

Nov 5, 2025Health Complaint1 citation
  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2025

Jun 19, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 20, 2025

Oct 31, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2024

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2024

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2024

Sep 18, 2024Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 19, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 19, 2024

Jan 17, 2024Infection ControlNo citations
Sep 20, 2023Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 7, 2023

Sep 7, 2023Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Avir at Lancaster offer?

Avir at Lancaster offers Skilled Nursing / Long Term Care.

Where is Avir at Lancaster located?

Avir at Lancaster is located at 1241 Westridge Ave in Lancaster, Texas.

What do families say about Avir at Lancaster?

Avir at Lancaster is a skilled nursing and long-term care community in Lancaster, Texas, with reviewers largely praising the physical and occupational therapy team by name. Feedback is mixed on daily care: some families describe warm, personalized attention while one detailed report raises serious concerns about over-medication, neglect, and facility upkeep.

How did Avir at Lancaster do on recent health and safety inspections?

Avir at Lancaster had 11 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Avir at Lancaster?

Submit the Request Information form on this page to connect with Avir at Lancaster and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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