Traniece Smith
Jul 2026
Poor care of residents. The administration doesnt care about staff. Poor staffing. I feel something needs to be done.
Millbrook Healthcare and Rehabilitation Center
1850 W Pleasant Run Rd
4.8(228 ratings)
1 / 5Quick Facts
- Total units
- 124
- Physician oversight
- 24-hour nursing care directed by in-house physicians
- Care planning
- Individualized plans made with residents, families, providers
What Families Think
Reviewers consistently describe Millbrook as clean, welcoming, and staffed by attentive, caring employees, with particular praise for the front desk, social work, and rehab teams. Families highlight strong communication and a robust activity calendar for long-term residents. No negative themes appear in the available reviews.
The Good
- Facility described as clean and well-maintained
- Staff called caring, professional, and attentive
- Rehab team praised for advocating with insurance
- Strong communication when issues arise
- Active monthly calendar with outings and events
- Social worker praised for compassionate family support
AI-generated from reviews and community data.
About Millbrook Healthcare and Rehabilitation Center
Millbrook Healthcare and Rehabilitation Center is a nursing home in Lancaster, Texas offering short-term rehabilitation and long-term care. The facility provides 24-hour nursing care under the direction of in-house physicians, along with physical therapy and hands-on therapeutic approaches tailored to each resident's needs.
The center maintains a comprehensive care model developed in partnership with residents, families, and healthcare providers to create individualized treatment plans. Nursing staff deliver round-the-clock care focused on helping residents regain strength and mobility while providing a safe and therapeutic environment.
Millbrook offers a variety of activities designed to keep residents active and engaged. The facility maintains a monthly activity calendar with programming throughout the day to support residents' continued involvement in community life.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.8overall · 228 ratings combined
4.8★ on Google (228)
Thomas Francis
Jul 2026
Millbrook and its staff were amazing! Devon and Cameron were very welcoming and great to speak to. The facility is top notch and the care looks very good.
Annagrace Miller
Jul 2026
Beautiful facility and amazing people. This is definitely where you want to be! Can’t thank them enough!
Mary Ferreira
Jul 2026
Please don't send your loved ones here with dementia they are not being cared for left in urine soaked briefs not washed until someone from family shows up a few staff need to find other employment because this is clearly not the job for them...
Cassandra Lewis
Jul 2026
All the staff are kind. Devonne(receptionist), Georgette(Activity director), Jancy, Janice, Jo, Dee, Morgan, Charlene, Jatoi, Terry, Rhonda, Dana, Savannah, Tish, Thecla, Lanie,Rochelle,(nursing staff)<br>Michael(maintenance supervisor) Bobbi(housekeeping supervisor) Cameron and Ivonna( financial dept). Charge it to my mind not my heart if I forgot your name. But you are all great and I thank you for all you do. And let me not forget the Physical Therapy dept and nutritional staff.
Frequently Asked Questions
What types of care does Millbrook Healthcare and Rehabilitation Center offer?
Millbrook Healthcare and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Millbrook Healthcare and Rehabilitation Center located?
Millbrook Healthcare and Rehabilitation Center is located at 1850 W Pleasant Run Rd in Lancaster, Texas.
What do families say about Millbrook Healthcare and Rehabilitation Center?
Reviewers consistently describe Millbrook as clean, welcoming, and staffed by attentive, caring employees, with particular praise for the front desk, social work, and rehab teams. Families highlight strong communication and a robust activity calendar for long-term residents. No negative themes appear in the available reviews.
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