Bryan Peterson
May 2026
The staff at Autumn Springs did a wonderful job caring for my aunt. They were a great partner in assisting our family with her.
1 / 6Most reviewers describe Autumn Springs as a small, home-like community in Billings where staff know residents by name and families feel their loved ones are well cared for. A couple of reviews report serious concerns about neglect, cleanliness, and rude staff, so experiences appear to vary.
AI-generated from reviews and community data.
Autumn Springs Assisted Living is a senior living community in Billings, Montana offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 17 reviews.
Autumn Springs Assisted Living is a 52-resident assisted living community in Billings, Montana. The facility offers personal care support within a secure environment designed to maintain residents' independence and privacy.
The community draws consistent praise from families for its intimate size and staff approach. Multiple families note that the smaller resident count allows staff to know residents by name, creating what one family described as "much more like home." Families highlight the cleanliness of the facility, quality of meals, and the availability of on-site doctors, which reduces the need for outside appointments. Daily activities and recreational programming are standard offerings. Staff are frequently described as caring, warm, and responsive to both residents and families, and one family noted the facility "does not charge service levels."
Autumn Springs holds a 4.3 out of 5 Google rating across 18 reviews. While the overwhelming majority of reviews are positive, with families praising the facility's care quality and family-centered approach, two dissenting reviews mention concerns about staff responsiveness and cleanliness, suggesting experiences have varied for some residents and families.
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Help Me Choose4.3overall · 17 ratings combined
4.3★ on Google (17)
Bryan Peterson
May 2026
The staff at Autumn Springs did a wonderful job caring for my aunt. They were a great partner in assisting our family with her.
Colleen Kelly
May 2026
Autumn Springs is definitely a five star amazing place. My mother has lived there nearly 7 years and loves Margo, the administrator, and all the staff! They are professional, warm hearted, care about and respect the residents. She appreciates getting the help she needs as well as having her own privacy when she wants it. There are activities daily, doctors who come to the building so she doesn’t have to go out, as it is hard for her to walk too far. The building is secure and safe; clean and good food served 3 times a day. I live out of state and it comforts me knowing she is very well taken care of care of. This could all not happen without the dedication to everyone by Margo Ball! Thank you Autumn Springs-Billings, Montana!!!!!
ANNA VANCLEEVE
May 2026
Friendly caring staff, beautiful facility!
Lori Smith
May 2026
I am writing to express my sincere appreciation for the exceptional care and seamless transition my sister-in-law experienced at Autumn Springs.<br><br>Following a challenging situation at her previous facility, where her complex needs as a hospice patient were unfortunately not met to a satisfactory standard, our family embarked on an urgent search for an environment that could offer both compassionate care and professional medical support. Autumn Springs was identified as a potential solution, and upon our initial inquiry, we were promptly connected with Margo.<br><br>Margo's responsiveness and dedication were truly remarkable. Her willingness to meet with us on a Sunday underscored her commitment to addressing our time-sensitive needs. Through her expert coordination and the collaborative efforts of your team, my sister-in-law’s transfer was orchestrated with impressive speed and efficiency, resulting in her successful relocation to Autumn Springs by Monday. The entire process was handled with a level of professionalism and care that significantly alleviated our family's stress.<br><br>During our interactions, every staff member we encountered demonstrated an exemplary degree of professionalism, empathy, and competence. It is clear that Margo's strong leadership and meticulous management contribute to a highly efficient and nurturing environment. The residents themselves fostered a warm and supportive community spirit, which was very comforting to witness.<br><br>Furthermore, the facility's standards were consistently outstanding across all aspects. The culinary offerings were excellent, medication administration was managed with diligent punctuality, and the entire premises were maintained in an impeccably clean condition. The proactive and consistent attentiveness of the staff, ensuring every detail of her daily care was meticulously addressed, provided us with immense peace of mind. We are profoundly grateful for the high quality of care and supportive atmosphere Autumn Springs has provided during this critical time.
margo ball
Mar 2023
Autumn Springs community takes time to work with the families and residents to make the residents time enjoyable. They do not charge service levels!
Autumn Springs Assisted Living offers Assisted Living.
Autumn Springs Assisted Living is located at 3758 Avenue B in Billings, Montana.
Most reviewers describe Autumn Springs as a small, home-like community in Billings where staff know residents by name and families feel their loved ones are well cared for. A couple of reviews report serious concerns about neglect, cleanliness, and rude staff, so experiences appear to vary.
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