Scott Stafford
Mar 2026
We do a monthly church service and today the dining room needed to be cleaned up in order for us to start. The staff worked efficiently to get it done & residents back . Great job!
4.4(92 ratings)· Frederick average: 4.3
Part of Autumn Lake Healthcare · 47 communities · 4.2★ average
1 / 5CMS Care Compare
Reviews for this skilled nursing and rehab center are sharply mixed: some families praise attentive, compassionate staff and doctors, while others describe serious neglect, unsanitary conditions, and poor food quality. The facility scores well overall on Google (4.4 from 92 reviews), but the written reviews show a real split between very good and very troubling experiences.
AI-generated from reviews and community data.
Autumn Lake Healthcare At Braddock Heights is a senior living community in Frederick, Maryland offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.4 out of 5 across 92 reviews.
Autumn Lake Healthcare at Braddock Heights is a skilled nursing facility located in Frederick, Maryland, offering subacute rehabilitation and long-term care with round-the-clock skilled nursing for residents with complex medical conditions.
The community provides rehabilitative therapy seven days a week in an energetic, positive environment. Each resident receives an individualized recovery plan that adapts to their needs as they progress. The multidisciplinary team uses progressive, hands-on rehabilitation techniques to restore strength, mobility, and independence, supported by state-of-the-art gym equipment and a dedicated team of therapists.
Autumn Lake at Braddock Heights offers advanced care programs for complex medical conditions overseen by in-house, board-certified specialists. The facility's approach merges expert medical care with a vibrant quality of life through a daily schedule packed with activities and a proactive approach to health and wellness.
The community is housed in a charming, sprawling chateau nestled in picturesque mountain views. Residents have access to plenty of outdoor and indoor spaces for socializing, and family members and friends are always welcome to visit.
The facility accepts Medicare, Medicaid, most insurances, and private pay.
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Help Me Choose4.4overall · 92 ratings combined
4.4★ on Google (92)
Scott Stafford
Mar 2026
We do a monthly church service and today the dining room needed to be cleaned up in order for us to start. The staff worked efficiently to get it done & residents back . Great job!
az cortes
Mar 2026
The staff from most to least are excellent at all times. The care has been consistent and the compassion and kindness from their doctors are brilliant !! We are a family that is involved with our father’s care visiting the facility every day and we are a witness to the five star excellence!
Althea HB
Dec 2025
THIS PLACE IS UNSAFE AND ABSOLUTELY DISGUSTING, DO NOT LET THE OUTSIDE FOOL YOU, ONCE YOU GO THROUGH THOSE DOORS’ THE URINE SMELL JUST SLAPS YOU IN THE FACE, the tightness and hot temperature just adds to the filth, with peeling paint and packing folks in like a refugee camp, IT IS’ AS THE MAINTENANCE PERSON SAID “they just want clients” even the ENT’S that came to rescue my darling, praised us for wanting to leave I CANNOT BELIEVE THEY ARE IN THE “CARING” field !YUCK! SHUT THIS URINAL,MOLD,WET MUCK DOWN’ save yourself and your love ones from this please
Fach Blu
Oct 2025
Several times my dad who is no longer mobile was left alone without help. Only to finally be left one last time in a bathroom, alone, wet after a shower with no towel and no one to help him. The food was terrible, on par with prison food or a mess hall after being reprimanded. He came for rehab only to leave with absolutely zero progress. Phyliss was the sole angel of the location. Phyliss THANK YOU if not for you, I dont think my dad would have survived this location. Yall ought to be ashamed of how your staff treats the elderly. If you care about your family, don't send them here
Davina Sasser
Oct 2024
From the moment my husband & I drove up, we could tell this would be a nice place. The lawns were nicely manicured, they had a nice little sitting area, etc.. We liked the fact that in order to get in the facilities,you needed to be let in but a person. Initially we went into the wrong building. The nurse showed us where we needed to go, as we were in the wrong building. Once at the right building we were pleasantly let in the building and greeted by Phyllis. When it was dinner time she was very hospitable and made sure she had what she needed. While visiting a nurse came in to give me mother in love her medicines and she was also pleasant. My mother in love also praised the Doctor for his compassion & patience. Overall we had a nice visit & didn't see any noticeable concerns. Why 4 stars & not 5... The only 2 downs I would say. While there we did have moths flying around in her room. Which Phyllis thanked my husband for taking care of. My mother in love also complained about the food & sometimes it not being cooked thoroughly. But that could be a personal preference, so can't say it's really a concern. Thank you for taking such good care of her!
4 inspection visits in the last three years, 70 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2026
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2024
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 24, 2019
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2019
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2019
Have proper medical gas storage and administration areas.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 25, 2019
Use approved construction type or materials.
Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2018
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2018
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2018
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2018
Have enough backup water supply for essential areas of the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2018
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 9, 2018
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 9, 2018
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2018
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 9, 2018
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2018
Have generator or other power source capable of supplying service within 10 seconds.
Severity B of L: potential for minimal harm, patternCorrected Mar 24, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Autumn Lake Healthcare At Braddock Heights offers Skilled Nursing / Long Term Care.
Autumn Lake Healthcare At Braddock Heights is located at 6012 Jefferson Boulevard in Frederick, Maryland.
Reviews for this skilled nursing and rehab center are sharply mixed: some families praise attentive, compassionate staff and doctors, while others describe serious neglect, unsanitary conditions, and poor food quality. The facility scores well overall on Google (4.4 from 92 reviews), but the written reviews show a real split between very good and very troubling experiences.
Autumn Lake Healthcare At Braddock Heights had 4 government inspection visits in the last three years, with 70 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Autumn Lake Healthcare At Braddock Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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