MyLivingChoice

Arden Courts (Palos Heights)

7880 West College Dr

4.6(94 ratings)· Palos Heights average: 4

Part of Arden Courts · 56 communities · 4.8★ average · (2 others nearby)

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Quick Facts

Population served
Exclusively serves residents with Alzheimer's or dementia
Short-term stays
Offers respite stays for caregivers needing temporary relief
State inspection
Passed a deficiency-free IDPH annual licensure survey

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe Arden Courts (Palos Heights) as a warm, home-like memory care community with attentive, long-tenured staff and strong family communication. However, a notable minority of reviews describe serious care lapses—unexplained bruising, missed medications, and neglect—raising real safety concerns that families should weigh carefully.

What reviewers praise

  • Staff frequently described as compassionate, patient, and family-like
  • Several long-tenured caregivers and nurses praised by name
  • Dementia education seminars offered to help families understand the disease
  • Facility passed a deficiency-free state licensure survey
  • Respite/short-term stays available for caregivers needing a break
  • Home-like, clean environment noted by many visitors

What reviewers flag

  • Several reviewers reported serious neglect: unexplained bruising, missed medications, hygiene lapses
  • One report of understaffed nursing shifts, citing one nurse for 45+ residents
  • One reviewer said care noticeably declined after a change in administration
  • One report of slow, poorly organized meal service at dinner

AI-generated from reviews and community data.

Arden Courts (Palos Heights) is a senior living community in Palos Heights, Illinois offering Memory Care and Respite / Short-Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 94 reviews.

About Arden Courts (Palos Heights)

Arden Courts in Palos Heights is an independent living and assisted living community offering 24-hour staff, emergency call systems, medication management, housekeeping, and social activities in a wheelchair-accessible setting.

Reviewers offered sharply divided accounts. Most praised the staff's compassion, friendliness, and genuine care for residents, noting that caregivers treat each person individually and take time to know them personally. Several mentioned the welcoming atmosphere, quality of activities and entertainment, and supportive communication from leadership. However, a smaller number of reviewers raised serious concerns about safety and staffing, including unexplained injuries and insufficient assistance with meals and personal care, particularly for residents with high mobility or feeding needs.

The facility appears to make a strong impression through its physical environment and the warmth of many staff interactions, though experiences with supervision and hands-on support varied significantly among families.

Types of Care at Arden Courts (Palos Heights)

Memory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Arden Courts (Palos Heights)

4.6overall · 94 ratings combined

4.6★ on Google (94)

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First Name

Jul 2026

via Google ↗ · Report

I stopped here today with a family friend who is looking for a retirement facility. He is currently living with our family. He doesn’t need much help and this community is for people with Alzheimer’s only. He is still very with it and not in need of what is offered here. Julie who talked with us was very helpful. After realizing it was not a fit, she explained the diff types of retirement homes. We looked at facility and everyone who lives there seemed very happy. All of the staff were very welcoming. He told her if he had memory problems he would live here. I could not agree more.

Rosa Pritchett

Jun 2026

via Google ↗ · Report

My experience at Arden Courts has been spectacular.This is the reason I’ve been here for 20 years. I love taking care of the residents here.

Nancylee McCormick

May 2026

via Google ↗ · Report

Food service soooo slow.. these patients sat at the table for 35 minutes b4 being served.. Hello prep 10 minutes b4..put glasses on tables then when seated ask what they want to drink.. not very hard

Julie Norton-Kruse

May 2026

via Google ↗ · Report

Impressed with the wonderful care and communication. They really go the extra mile to have engaging events for their residents. It's hard to find reliable memory care facilities but this is one of them. Highly recommend checking them out.

Kim Borsellino

Mar 2026

via Google ↗ · Report

The care and compassion shown at this memory care facility truly stand out. The CNAs go above and beyond every day, treating residents with patience, dignity, and kindness. It’s clear they genuinely care about the people they serve, and they take the time to get to know each resident personally, which makes such a difference for families.<br><br>The director does an excellent job communicating with families and keeping everyone informed. It’s reassuring to know that questions and concerns are always addressed promptly and thoughtfully. That level of transparency and involvement provides a lot of peace of mind.<br><br>The nurses are also incredibly attentive and professional. They are always monitoring residents closely and making sure their needs are met. Their dedication and responsiveness help create a safe and supportive environment.<br><br>We moved my mother-in-law to this facility from a large facility that was smoke and mirrors. Overall, this facility has a team that truly works together to provide compassionate, attentive care. Our family feels confident knowing our loved one is in capable and caring hands.

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Frequently Asked Questions

What types of care does Arden Courts (Palos Heights) offer?

Arden Courts (Palos Heights) offers Memory Care and Respite / Short-Term Care.

Does Arden Courts (Palos Heights) offer respite or short-term stays?

Yes. Arden Courts (Palos Heights) lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Arden Courts (Palos Heights) located?

Arden Courts (Palos Heights) is located at 7880 West College Dr in Palos Heights, Illinois.

What do families say about Arden Courts (Palos Heights)?

Arden Courts (Palos Heights) carries a 4.6 out of 5 rating from 94 Google reviews. Most reviewers describe Arden Courts (Palos Heights) as a warm, home-like memory care community with attentive, long-tenured staff and strong family communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Arden Courts (Palos Heights)?

Submit the Request Information form on this page, or contact Arden Courts (Palos Heights) directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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