Families describe American House Farmington Hills as clean, welcoming, and staffed by caring, responsive employees, with several reviewers praising managers Mohamed and Lisa. However, one detailed report raised serious concerns about mold, inconsistent memory care, and unclear licensing, and another noted leadership turnover and questionable parking allocation decisions.
AI-generated from reviews and community data.
American House Farmington Hills is a senior living community in Farmington Hills, Michigan, offering independent living with access to support services. The community provides studio apartments and one- and two-bedroom villa-style apartments in a cozy setting.
Residents benefit from a range of support services provided by a trusted third-party home care company. These services are person-centered and adapt to changing needs over time, allowing residents to transition through different phases of life while remaining in their home. The community offers an in-house respite recovery program that includes supportive and health services in fully furnished apartments.
Palliative care services are available through the community's partnership with a third-party provider, with an emphasis on maintaining dignity and respect for residents and their families. The community is conveniently located near shopping, dining, and health care facilities, combining the independence residents seek with access to needed services.
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Help Me Choose4.3overall · 37 ratings combined
4.3★ on Google (37)
Arshad Khan
Mar 2025
I am very lucky to be here as a resident. Staff is extremely helpful and supportive because they have great managers like Mohamed and Lisa. I feel like I am at home and Happy to call this my new home. They had special food arrangements by providing me Halal food.
Kelly Derouin RN
Jul 2024
7/29/2024 update: OMG was wrong! WARNING…. Yellow MOLD! Everywhere…. The pretend to clean it up, spray often, but aren’t stopping the issue. Mold will Climb all over the back of your furniture under their bed attached to everything and you won’t know, until move your mom or dad OUT.. They will wipe down and clean all surfaces you see ant a glance. So yes it “appears” clean.. MANAGEMENT ARE AWARE… Mohammed the director is aware and is a former LPN and believes he knows all about everything and gaslighting is his go too.. Btw: they claim to do Memory care…. They just mean forgetful assistance (not memory care) and even if you pay for the extra care… they do not provide it or they will evict you if you require more than reminders or medication assistance…. They do NOT want to handle incontinence!!.. (which is a normal elderly issue) I could go on and on.. I sooooo fooled in those first few months…. And that yellow mold…. Known, and not corrected because issue is inside the walls and under the floor.. They are NOT licensed! 2021..(original review gave 4 stars) Overall this is a really good place., Clean environment , courteous, nice, caring employees and management staff. I would give it five stars if it wasn’t for a problem recently, with one employee whom is extremely hostile. I really hope management deals with that situation and that person. It’s this person‘s belief that employees triggered, angry or hostile defensive behavior from a couple of residents on one particular day. Some personalities are not meant to work with our elderly whom can have some difficult behaviors, or want to Xpress some autonomy. My mom has been there for a few months now, we hope to have her there long term, until her end. She and we like it there. Now looking at this from my professional perspective, this is a very good home, with a positive environment for assisted living needs with autonomy. The cost is fair, and when you’re inside, it feels very clean! I noticed. A added benefit of utilizing their medication assistance. Med passer‘s require additional training to follow CMS guidelines. But this is fixable with additional training and solid policies and procedures. 5 rights is vital to help stop errors. Verifying medication with resident prior to handing medication over to resident.
Strahinja Sokolov
Jan 2023
My family and I are thrilled that we found such a wonderful place for my mom. The building is very clean and smelled good, staff is extremely friendly and helpful (everyone was always smiling). Lisa and Mohamed made the entire process seamless (they’re seriously wonderful). We toured many communities before finding this gem. We got that “cozy warm welcoming” feeling while visiting. Definitely Recommend!
Blair Elizabeth
Oct 2022
My mother has been living here about 1.5 years. Overall it has been nice, very few complaints. When we moved her in the Executive Director was Carmen. Then Carmen left suddenly and now the Executive Director is Mohammed. Haven't had any real interaction with him, and everything seemed to be going as normal. Until this weekend when I visited my mom. The parking lot is very small, and especially if your loved one is in the assisted living part, there's only 2 marked handicapped spots, and the others go down the building in a line, further and further away from the main entrance. My mom has mobility issues and it is nice when I am able to get a close spot in front to take her out on rides and errands. This weekend, I noticed that the front most accessible spot wasn't turned into another handicapped spot like it should have, but now a "reserved" spot for the Executive Director. I also saw that the two parking spots after the only 2 handicapped spots are now "reserved for future residents". This made me so mad. First, you realize your whole business is catering to the elderly? Family visits, friends, caretakers, medical staff, AH staff, spouses, hospice workers, the list goes on. Why would you take one of the most accessible and elderly friendly spots in a small parking lot and give it to YOURSELF. That screams selfish. Another, why do "future residents" or those coming to tour need special spots when you are taking away from the people that actually live/work there? That screams money grabbing to me. It completely rubbed me the wrong way and I will be looking out for more "updates" that are catering to bringing money in, rather than making the experience and life of residents and their family better. We picked this place because everyone really seemed to CARE about the people who lived here and needed help, and gave excellent support to the family/friends of those people.
Don Page
Apr 2018
We put our mom here and it was wonderful. The staff was always nice and helpful and we never seen any drama. The place was clean and well kept and the food was good. If my mom didn't make it to lunch they just brought it to her. We only had her there for 5 months but though out those months we never had a single problem.
American House Farmington Hills offers Independent Living.
American House Farmington Hills is located at 24400 Middlebelt Rd in Farmington Hills, Michigan.
Families describe American House Farmington Hills as clean, welcoming, and staffed by caring, responsive employees, with several reviewers praising managers Mohamed and Lisa. However, one detailed report raised serious concerns about mold, inconsistent memory care, and unclear licensing, and another noted leadership turnover and questionable parking allocation decisions.
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