MyLivingChoice

American House Elmwood

2251 W Auburn Rd

4.1(19 ratings)· Rochester Hills average: 4.3

American House Elmwood — photo 11 / 5

Quick Facts

Short-term stays
In-house respite recovery program available on-site
Palliative care model
Third-party home care company provides palliative services
Apartment styles
Studio and ranch-style one-bedroom apartments offered

What Families Think

Most reviewers describe American House Elmwood as a warm, family-like independent living community with attentive management and caring staff, though one recent review raises serious concerns about the quality of the on-site medical care team. Families highlight cleanliness, meals, activities, and personal attention from staff members, while one report points to inconsistent oversight of caregiving staff.

The Good

  • Staff described as caring and attentive to residents
  • Housekeeping and laundry services praised by name
  • Three daily meals and regular activities offered
  • Family-like, welcoming atmosphere noted by multiple reviewers
  • In-house respite recovery program for short-term needs

The Bad

  • One report of medical team staff sleeping or on phones on duty
  • One reviewer described a staff member as rude
  • One review cites concerns following a change in care staffing company

AI-generated from reviews and community data.

About American House Elmwood

American House Elmwood in Rochester Hills, Michigan offers independent senior living with maintenance-free apartments and access to support services that adapt to residents' changing needs. The community provides studio and ranch-style one-bedroom apartments in a cozy setting.

The community emphasizes person-centered services and support for residents and their families. A trusted independent, third-party home care company provides cohesive palliative services focused on maintaining dignity and respect. American House Elmwood also provides an in-house respite recovery program that includes a full range of supportive and health services in a beautifully furnished apartment.

The community is ideally situated near shopping, dining, and health care facilities, allowing residents to maintain the independence they want while accessing needed services during their transition into the next phase of life.

Types of Care

Independent Living

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Reviews

4.1overall · 19 ratings combined

4.1★ on Google (19)

Diana Matthews

Dec 2025

via Google

We are so thankful to have found American House Elmwood. From the moment we walked in, we felt the difference—clean, fresh, and welcoming. The staff and residents truly feel like family, and that means everything to us. My mom has been here for a couple of years now, and knowing she is in a place where people genuinely care and can be trusted to provide excellent care is priceless. No one really tells you how hard it is to find a safe, clean, and trustworthy retirement home. It’s an overwhelming process, and the peace of mind we’ve found here is beyond measure. Thank you to everyone at American House Elmwood for creating such a wonderful environment for our loved ones.

Siobhan Gannon

Oct 2025

via Google

As soon as we walked in the door for the first time, we knew we found the perfect new home for our parents. They felt it too. Our family feels blessed and comfortable everytime we depart from a visit knowing the staff at American House Elmwood, from the Management team, to the dining staff, housekeeping department and maintenance crew have everything under control. With the AHE team coupled with The Medical Team, the hands-on caregivers who handle the physical assistance and medical needs of the residents, we can once again sleep at night and occasionally leave town with peace of mind. The dedicated staff have become family to all of us and provide genuine love and care to our parents. Never did we think this would be possible. Thank you all so much for all that you do for them and for us. From the family of Bill and Irish Gannon.

Sarah Ann

Sep 2025

via Google

The Medical Team is the WORST! You can find staff sitting on their phones or sleeping at all hours of the day! DONT put your loved one here. I’m partly speaking about the recent changes, BIG mistake! Chantel is rude! Positive change would be moving on in a different direction. American House needs to part ways with this company soon or lose business!

Kay Overholt

Jul 2025

via Google

I had the pleasure of meeting with Sherry, the Assistant Director at American House Elmwood, when I was searching for a place for my mother-in-law. She was very knowledgeable and pleasant, and always had time to answer my questions, no matter if I walked into the facility or called her on the phone. I watched her interactions with the residents, and saw how caring she was to their needs. And I was comforted to know that she would do anything to make my mother-in-law‘s transition, smooth and stress-free. Although my mother-in-law has not yet decided where she would like to reside, I know that the American House Elmwood is at the top of our list, and employees like Sherry are one of the reasons!

Rob Caldwell

May 2023

via Google

My mom has been in here since January 20th 2023 and she loves it. Jessica and Kathy were very awesome and knowledgeable about American House. There is a medical team on staff that does an excellent job on taking care of the people there. There is a cleaning crew,Carrie that cleans your room and does great work. Sue does an awesome job on doing all the laundry for the people. They feed you 3 meals a day and plenty of activities to do. My mom said she loves it here and also making new friends. I would definitely recommend this place and the staff are very nice and good.

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Frequently Asked Questions

What types of care does American House Elmwood offer?

American House Elmwood offers Independent Living.

Where is American House Elmwood located?

American House Elmwood is located at 2251 W Auburn Rd in Rochester Hills, Michigan.

What do families say about American House Elmwood?

Most reviewers describe American House Elmwood as a warm, family-like independent living community with attentive management and caring staff, though one recent review raises serious concerns about the quality of the on-site medical care team. Families highlight cleanliness, meals, activities, and personal attention from staff members, while one report points to inconsistent oversight of caregiving staff.

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