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Amedisys Home Health Care

67 Hunt St Suite 201 & Suite 204

4.8(102 ratings)· Agawam average: 4.4

Part of Amedisys · 107 communities · 4.6★ average

Amedisys Home Health Care, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1994
After-hours support
On-call clinical team available 24/7
Service area
Covers six Massachusetts counties
Intake timing
Assessment within 24 hours of hospital discharge
Chronic condition programs
Dedicated heart failure and COPD management programs

What Families Think

Families and patients describe a strong home health experience, especially with physical and occupational therapy after surgery. Reviewers consistently praise the skill, friendliness, and responsiveness of nurses and therapists who came to their homes, including in rural areas.

The Good

  • Reviewers praise friendly, professional PT and OT staff
  • Multiple reviewers highlight positive nursing wound care
  • Therapists teach safe home mobility and daily living skills
  • Staff willing to travel to rural locations
  • Individualized care plans coordinated with physicians

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Amedisys Home Health Care is a home health agency serving Agawam, Massachusetts offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.8 out of 5 across 102 reviews.

About Amedisys Home Health Care

Amedisys Home Health Care in Agawam, Massachusetts provides skilled nursing, therapy and other services to help patients recover from illness, injury or surgery, as well as manage chronic health conditions at home. The interdisciplinary team includes registered nurses, home health aides, physical therapists, occupational therapists, speech therapists and medical social workers, available on-call 24/7 for urgent needs.

Clinical services encompass nursing care with pain management and monitoring, physical therapy to build strength and balance, occupational therapy for daily living tasks, speech therapy for communication and swallowing, wound care, and home health aide support for personal care needs. Medical social workers coordinate care and provide counseling and referrals to local resources. The organization uses evidence-based clinical practices and develops individualized plans of care in partnership with patients, families and physicians.

Specialized programs address common conditions including heart failure, COPD, diabetes management and fall prevention. The heart failure program aims to reduce symptoms and keep patients at home rather than in the hospital. The COPD program provides education, support and tools for symptom management at home. Fall prevention services assess individual risk factors and work to build strength and safety in the home environment.

Patients typically receive an initial assessment and interview within 24 hours of discharge from a hospital or nursing facility. The frequency and type of home visits are based on each patient's personal plan of care and may be adjusted by the physician as needed. Medicare, Medicaid and private insurance plans typically cover home health care for eligible patients. Amedisys serves multiple counties including Berkshire, Franklin, Hampden, Hampshire, Middlesex and Worcester.

Types of Care at Amedisys Home Health Care

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Amedisys Home Health Care

4.8overall · 102 ratings combined

4.8★ on Google (102)

Melanie Sortore

May 2026

via Google

Wonderful experience with everyone, nurse, physical therapist, and occupational therapist. All caregivers were friendly and professional. They made me aware of what I was going through and how to get the best results. The highest of recommendations.

Tetty Gorfine

May 2026

via Google

Great experience!! I saw two different PTs right after my surgery. Both were friendly professional and responsive. I like them very much and would recommend them to anyone.

Anne Kaplan

May 2026

via Google

Worked with 3 different PT's during first 10 days thr post-op and every single one was GREAT! Knowledgeable, and they always addressed my ?'s and concerns. Managed to get to my very rural location and were super with pets and husband too!

Donna Cusimano

May 2026

via Google

My experience with both PT & OT was so positive . I am only using one foot and they were especially helpful in teaching me how to get in and out of my backdoor but especially using the shower. . I was also taught some helpful upper body exercises. They watched my routines to make sure I was doing everything safely. David (PT) & Gabby (OT) we're a pleasure to work with .

Dianne Cybulski

Mar 2026

via Google

The staff at Amedysis is Just the Greatest! Danielle and Sarah gave me great nursing care for my right hip wound. Sonya and Kim gave me exercises to improve my muscles and help me move around. Emma and Stephanie helped me take showers and exercise. Rachel and Ashley were a Pleasure to meet and take my vitals. It was a rewarding experience to have these people take care of me while Recovering from Hip surgery Thank you💕

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Medicare Quality of Care

Amedisys Home Health Care is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

337 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around91%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations88%US 61%

Service area

Amedisys Home Health Care reports serving 123 ZIP codes, including Springfield, Chicopee, Dalton, Greenfield, Longmeadow, Pittsfield, West Springfield, Westfield, Adams, Agawam and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227288. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Amedisys Home Health Care offer?

Amedisys Home Health Care offers Home Health.

Where is Amedisys Home Health Care located?

Amedisys Home Health Care is located at 67 Hunt St Suite 201 & Suite 204 in Agawam, Massachusetts.

What do families say about Amedisys Home Health Care?

Families and patients describe a strong home health experience, especially with physical and occupational therapy after surgery. Reviewers consistently praise the skill, friendliness, and responsiveness of nurses and therapists who came to their homes, including in rural areas.

Does Medicare cover care from Amedisys Home Health Care?

Yes. Amedisys Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Amedisys Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Amedisys Home Health Care?

Submit the Request Information form on this page to connect with Amedisys Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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