MyLivingChoice

Windsor Ridge of Jeffersonville

2700 Waters Edge Pkwy

4(18 ratings)· Jeffersonville average: 4.2

Windsor Ridge of Jeffersonville, photo 11 / 6

Quick Facts

Therapy services
On-site PT, OT, and speech therapy available
Ownership change
Recently renamed under new ownership as Chapters of Jeffersonville

What Families Think

Reviewers of Windsor Ridge of Jeffersonville (recently renamed Chapters of Jeffersonville) often describe a caring, homelike environment with staff who go the extra mile for residents, and several families report positive long-term experiences. However, more serious complaints include medication administration errors, misleading marketing, and difficulty getting timely responses from corporate management.

The Good

  • Staff described as caring and dedicated
  • Clean, homelike, and welcoming atmosphere
  • Food frequently praised by families
  • One resident stayed successfully for six years
  • Staff go above and beyond for residents

The Bad

  • One report of medication administration errors requiring multiple escalations
  • One report of unresponsive corporate office after complaints
  • One reviewer says facility photos on website are misleading
  • One report of being told move-in was approved, then reversed

AI-generated from reviews and community data.

Windsor Ridge of Jeffersonville is a senior living community in Jeffersonville, Indiana offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 18 reviews.

About Windsor Ridge of Jeffersonville

Windsor Ridge of Jeffersonville is an assisted living community in Jeffersonville, Indiana, designed to support residents who wish to maintain independence while receiving care tailored to their needs. The community is located off Port Road in the Northport Business Center, minutes from Interstate 65, downtown Jeffersonville, and Louisville.

The community offers flexible living options accommodating varying levels of independence and support with daily routines. Home Health nursing and physical, occupational, and speech therapies are available to residents.

Windsor Ridge emphasizes personalized care services, curated amenities, and daily activities intended to help residents live confidently and stay engaged. The community is operated under a philosophy focused on consistent, dignified care delivered through structured systems and reliable operations.

Types of Care at Windsor Ridge of Jeffersonville

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Windsor Ridge of Jeffersonville

4overall · 18 ratings combined

4★ on Google (18)

Ericka Murphy

May 2026

via Google

The only reason I give 2 stars on this review is because many of the nursing and kitchen staff have been very dedicated to my family member living here. Besides that, this place is questionable at best. First of all, the new website from the new owners has many lovely photos of "the facility" but none of them are from the actual facility which is VERY misleading.<br>And we have had MANY issues that have been addressed with several upper staff members with medications being given incorrectly. We have been told that things would be resolved and have had to have several meetings to get anywhere with them. And we are still having issues. Beware if looking to place your loved one here and make sure to oversee what the facility is doing for their care.<br>UPDATE: I have emailed the corporate office at the email address give in their response twice and have never heard back from them. Even when I pointed out that they have not responded to me. So the response to this review was a poor stab at covering up their mistakes and I am finding more and more information the more I dig of wrong doings by this facility that are going ignored by the corporate office. Shame on you all!

Cynthia Wilder

Jan 2026

via Google

Started this process for my mother in September 2025 with 3 other locations involved during my search. The minute I walked into Windsor Ridge (Now Chapters of Jeffersonville) I KNEW this place was outstanding. The staff is great, Steve is wonderful and the residents are very happy here. I have developed a relationship with several residents and I could go on and on about the quality. I won’t bore you with my many praises. But I can assure you, your loved one will be welcomed in and they will have an extended family in no time at all. This facility is picturesque and homelike. Can’t imagine anyone having anything negative to say. Best of luck in your search and look no further than Chapters of Jeffersonville!

Brenda Garrett

Jul 2024

via Google

Went to see if they may have work position open. We're very helpful and kind

Desjardin Marks

Jun 2024

via Google

Place dont honor doctors notes at all, was off friday Saturday took doctors note to them Saturday afternoon to be off sunday and monday went in Tuesday to get fired and brought my note way befour shift which was next day, but that was my only thing to many bosses and steve is only boss.great place shawn great young man bill man, Mrs Delores very nice and go out her way every one else needs to work on minding their business

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Frequently Asked Questions

What types of care does Windsor Ridge of Jeffersonville offer?

Windsor Ridge of Jeffersonville offers Assisted Living.

Where is Windsor Ridge of Jeffersonville located?

Windsor Ridge of Jeffersonville is located at 2700 Waters Edge Pkwy in Jeffersonville, Indiana.

What do families say about Windsor Ridge of Jeffersonville?

Reviewers of Windsor Ridge of Jeffersonville (recently renamed Chapters of Jeffersonville) often describe a caring, homelike environment with staff who go the extra mile for residents, and several families report positive long-term experiences. However, more serious complaints include medication administration errors, misleading marketing, and difficulty getting timely responses from corporate management.

How can families visit Windsor Ridge of Jeffersonville?

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