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Windcrest Health & Rehabilitation, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
Government, Hospital district
Certified beds
120
Care Focus
Skilled nursing, rehab, and long-term care only
Facility Size
Licensed for up to 120 residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families generally describe Avir at Windcrest as a caring, well-run skilled nursing and rehab facility with attentive, professional staff. One reviewer reported serious concerns about their mother's care and communication that led to an immediate transfer to another facility, standing out against an otherwise strong overall rating.

What reviewers praise

  • Staff described as professional, welcoming, and attentive
  • Praised for positive care outcomes for rehab clients
  • Reviewers note a friendly, positive atmosphere

What reviewers flag

  • One report of serious care concerns leading to transfer
  • One reviewer said staff wouldn't share manager's contact info

AI-generated from reviews and community data.

Windcrest Health & Rehabilitation is a senior living community in Abilene, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 68 reviews.

About Windcrest Health & Rehabilitation

Avir at Windcrest is a 120-bed skilled nursing and long-term care facility in Abilene, Texas. The community serves residents requiring post-hospital rehabilitation, extended care, and specialized dementia support across separate wings designed by level of care and cognitive need.

The facility draws strong praise from many families for its staff warmth and clinical focus. Families consistently note that nursing, therapy, and aide teams are attentive, staying informed with residents' families and going out of their way during recovery. One family wrote, "she loves them. They are kind, caring, and helpful." Therapy staff are cited for pushing residents toward home discharge, and the environment is described as clean and home-like. Families also highlight individualized dementia care training and a secured unit for those stages.

That said, reviews reveal serious concerns from a smaller group of families: allegations of inadequate monitoring (delayed emergency notification, residents left alone in hospital settings), missing or misplaced personal items, and unmet medical needs during stays. A few families report difficulty reaching management to address issues.

Avir at Windcrest holds a 4.5 out of 5 star rating across 68 Google reviews. The split between 5-star and 1-star accounts suggests variability in individual experience, prospective families should ask specific questions about communication protocols, clothing management, and escalation procedures before admission.

Types of Care at Windcrest Health & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Windcrest Health & Rehabilitation

4.5overall · 68 ratings combined

4.5★ on Google (68)

patricia snow

Jul 2026

via Google ↗ · Report

Mother stayed for rehab. She loved staff who checked in on her regularly, she ate the food. She was clean and dressed each time we came to visit. We loved that experience for her and if we needed those services again, we’d use Avir at Windcrest.

Gina Lindsey

Mar 2026

via Google ↗ · Report

My mother was transferred to this facility last week and there were multiple very concerning things that occurred. I asked for the unit manager's phone number to discuss my concerns but was told they aren't allowed to give it out. It was bad enough that I had her moved to another facility the very next day.

Meg Wadlington

Jan 2026

via Google ↗ · Report

Windcrest has a team of people who genuinely care for the residents and want to make their lives better.

JB Tweets

Jan 2026

via Google ↗ · Report

We have had clients at Windcrest Health and Rehab, and the quality of care and positive outcomes truly reflect who Windcrest is and what they stand for. The staff are consistently professional, welcoming, and friendly. If you are looking, I highly recommend Windcrest.

Thalia Mendez

Jan 2026

via Google ↗ · Report

This is a wonderful facility. It’s very well taken care of! The staff are outstanding and attentive to the residents! The atmosphere in the facility is very friendly and welcoming!

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Government Inspection History

3 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Fire Safety StandardHealth Standard11 citations
  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Have an alternate power supply for its alarm system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

Mar 12, 2025Fire Safety StandardHealth Standard4 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025

Feb 14, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Ensure that residents are free from significant medication errors.

    Severity H of L: actual harm, patternFound during a complaint inspectionCorrected Feb 15, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 15, 2024

  • Have an alternate power supply for its alarm system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 15, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 15, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 15, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Feb 15, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windcrest Health & Rehabilitation offer?

Windcrest Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Windcrest Health & Rehabilitation located?

Windcrest Health & Rehabilitation is located at 6050 Hospital Dr in Abilene, Texas.

What do families say about Windcrest Health & Rehabilitation?

Windcrest Health & Rehabilitation carries a 4.5 out of 5 rating from 68 Google reviews. Families generally describe Avir at Windcrest as a caring, well-run skilled nursing and rehab facility with attentive, professional staff. One reviewer reported serious concerns about their mother's care and communication that led to an immediate transfer to another facility, standing out against an otherwise strong overall rating. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Windcrest Health & Rehabilitation do on recent health and safety inspections?

Windcrest Health & Rehabilitation had 3 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windcrest Health & Rehabilitation?

Submit the Request Information form on this page, or contact Windcrest Health & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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