MyLivingChoice

Mesa Springs Healthcare Center

7171 Buffalo Gap Rd

4.6(145 ratings)· Abilene average: 4.2

Mesa Springs Healthcare Center, photo 11 / 5

Quick Facts

Total units
89
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
89
Ownership
Owned by Ensign Group, a large corporation
Facility status
Currently undergoing major renovations
Specialty services
Offers dedicated wound care services
Leadership turnover
Four administrators over a four-year period

What Families Think

Mesa Springs Healthcare Center is a skilled nursing and long-term care facility in Abilene that receives largely positive feedback, with families and staff repeatedly praising the caregivers, therapy department, and recent renovations. A smaller but consistent set of reviews raises concerns about slow call-button response times, understaffing, and occasional lapses in basic care and cleanliness. Overall sentiment is strongly favorable, but the negative reports point to real gaps that families should ask about directly.

The Good

  • Staff frequently described as caring and attentive
  • Physical and speech therapy praised by many residents
  • Facility recently renovated and kept clean
  • Active daily activities program keeps residents engaged
  • Food quality noted positively by several reviewers

The Bad

  • Several reviewers reported long waits after pressing call buttons
  • Multiple mentions of understaffing affecting timely care
  • Some reports of persistent urine odor and cleanliness lapses
  • One detailed report describes medication mismanagement and delayed care during a stay

AI-generated from reviews and community data.

Mesa Springs Healthcare Center is a senior living community in Abilene, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 145 reviews.

About Mesa Springs Healthcare Center

Mesa Springs Healthcare Center is a skilled nursing / long term care community in Abilene, Texas. The community is licensed for up to 89 residents.

Families rate Mesa Springs Healthcare Center 4.6 out of 5 based on 145 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Mesa Springs Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Mesa Springs Healthcare Center

4.6overall · 145 ratings combined

4.6★ on Google (145)

Turner

May 2026

via Google

Mesa Springs Healthcare Center is truly one of the top choices in the Big Country for assisted living, long-term care, skilled nursing, wound care, and rehabilitation services. The staff is caring, attentive, and professional, and they go above and beyond to make residents and families feel supported. From therapy and rehab to skilled nursing and wound care, Mesa Springs provides quality care with compassion and respect. The facility has a warm, welcoming atmosphere, and you can tell the team genuinely cares about the people they serve. I highly recommend Mesa Springs to anyone looking for trusted care for themselves or a loved one in the Abilene and Big Country area.

Sondra Darby

May 2026

via Google

Mesa Springs Healthcare has been such a blessing for my father and our family. He has been living there for long-term care, and we could not be more thankful for the incredible staff, nurses, therapists, and caregivers who take care of him every day. The facility is welcoming, clean, and feels like a true community. The staff treat my grandfather with kindness, patience, dignity, and respect, which gives our family so much peace of mind. You can tell they truly care about the residents and go above and beyond to make them feel comfortable, safe, and valued. The activities, meals, therapy services, and overall atmosphere are wonderful. Mesa Springs does an amazing job keeping residents engaged, cared for, and supported. Our family is very grateful for everything they do, and I would highly recommend Mesa Springs Healthcare to anyone looking for long-term care for their loved one.

Clark

May 2026

via Google

This facility took care of my grandmother for years and they are like a second family. The staff is kind, caring and goes above and beyond for the people they so passionately care for every day.

Ryan Markey

May 2026

via Google

Incredible facility. The best in town.

Turner Darby

May 2026

via Google

Mesa Springs Healthcare Center has been such a wonderful place for my grandfather. The staff is exceptional — caring, attentive, and truly dedicated to making residents feel comfortable and valued. The food is great, and there are always plenty of activities to keep everyone engaged and connected. We have had such a positive experience and are so thankful for the care and support provided. I wouldn’t want my grandfather anywhere else!

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Government Inspection History

8 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2026

Mar 19, 2026Fire Safety StandardHealth Standard14 citations
  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2026

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity B of L: potential for minimal harm, patternCorrected May 8, 2026

  • Provide training in compliance and ethics.

    Severity B of L: potential for minimal harm, patternCorrected May 8, 2026

  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Severity B of L: potential for minimal harm, patternCorrected May 8, 2026

Jun 6, 2025Health Complaint2 citations
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025

Jan 16, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2025

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 17, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 17, 2025

Nov 21, 2024Health Complaint1 citation
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

Jun 25, 2024Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

Nov 30, 2023Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 1, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 3, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2023

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2023

Oct 12, 2023Health ComplaintInfection Control6 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mesa Springs Healthcare Center offer?

Mesa Springs Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Mesa Springs Healthcare Center located?

Mesa Springs Healthcare Center is located at 7171 Buffalo Gap Rd in Abilene, Texas.

What do families say about Mesa Springs Healthcare Center?

Mesa Springs Healthcare Center is a skilled nursing and long-term care facility in Abilene that receives largely positive feedback, with families and staff repeatedly praising the caregivers, therapy department, and recent renovations. A smaller but consistent set of reviews raises concerns about slow call-button response times, understaffing, and occasional lapses in basic care and cleanliness. Overall sentiment is strongly favorable, but the negative reports point to real gaps that families should ask about directly.

How did Mesa Springs Healthcare Center do on recent health and safety inspections?

Mesa Springs Healthcare Center had 8 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mesa Springs Healthcare Center?

Submit the Request Information form on this page to connect with Mesa Springs Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Nearby Communities

Other senior living options within 25 miles of Abilene.