MyLivingChoice

Westhill Collierville

1633 East Winchester Blvd.

4.4(59 ratings)· Collierville average: 4.6

Part of SRI Management · 61 communities · 4.5★ average

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Westhill Collierville, photo 11 / 6

Quick Facts

Licensed capacity
124 residents

Tennessee HFC

Building layout
All single-level building, no stairs
Specialized care training
Staff trained for Parkinson's disease residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most reviewers describe Westhill Collierville as a warm, well-kept community with friendly, attentive staff, good food, and an active activities calendar. A number of more serious reports, however, describe lapses in care and housekeeping—including missed falls, dietary errors, medication delays, and difficulty reaching staff by phone—so experiences appear to vary depending on the wing and time period.

What reviewers praise

  • Staff frequently described as caring and family-like
  • Community consistently called clean and welcoming
  • Restaurant-style dining praised by several reviewers
  • Active daily activities: arts, wellness, walking clubs
  • Single-level building layout, easy to navigate

What reviewers flag

  • One report of repeated falls and injuries with little staff follow-up
  • Reports of an unresponsive phone system and confusing billing timing
  • One report of dietary errors, cold food, and poor housekeeping in memory care
  • One report of medication delays and unprofessional staff conduct

AI-generated from reviews and community data.

Westhill Collierville is a senior living community in Collierville, Tennessee offering Assisted Living and Memory Care. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.4 out of 5 across 59 reviews.

About Westhill Collierville

Westhill Collierville is an assisted living and memory care community in Collierville, Tennessee, designed to provide personalized care tailored to residents' preferences. The community combines comfortable residential features, including a cozy fireplace, salon and spa, and Southern-style outdoor living spaces, with dedicated caregiving and support services.

The community offers a range of amenities and programs focused on social connection, creativity, learning, and physical fitness. Daily activities include wellness seminars, arts and crafts classes, card games, cooking demonstrations, watercolor classes, walking clubs, and cornhole tournaments. Residents enjoy restaurant-style dining prepared by chefs using fresh local ingredients, with meals designed as social experiences alongside quality nutrition.

Westhill Collierville emphasizes an active lifestyle with wellness programs and 24/7 access to compassionate care. The community has specialized training for residents living with Parkinson's disease. A HEARTS welcome program is available to help new residents transition and connect with neighbors and staff.

The community eliminates the burden of housekeeping and home maintenance, allowing residents to focus on engaging activities and social opportunities. Staff members are available around the clock to support residents' health and wellness needs.

Types of Care at Westhill Collierville

Assisted LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Gardening Club
  • Social Activities

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Reviews of Westhill Collierville

4.4overall · 59 ratings combined

4.4★ on Google (59)

Veronica James

Sep 2026

via Google ↗ · Report

The building was beautiful and everyone was friendly and inviting.

Kathy Drake

Sep 2026

via Google ↗ · Report

Such wonderful folks! Really made us feel welcomed and answered all our questions. First day was great. Hoping our Mom will adjust quickly, but all indications are the kind staff will assist in a wonderful future there.

LeeAnne Ryan

Aug 2026

via Google ↗ · Report

I visited Westhill Collierville this week and had a lovely experience. I ate lunch there three times during my visit and the meals were absolutely delicious. The dining room is beautiful and clean. I spoke with many of the residents. They were all very happy and enjoying their lunch. All the staff were very welcoming during my visit. They had a very informative education program. I also got to meet a volunteer who has a great time playing balloon badminton with the residents.I highly recommend Westhill Collierville for Assisted Living and Memory Care.

Chase Moss-Pioreck

Aug 2026

via Google ↗ · Report

Looks nice, but was met with the worst attitude by the receptionist, whoever was working Tuesday Aug 25 had a serious attitude problem.

Stephanie

Aug 2026

via Google ↗ · Report

The staff and director very unprofessional! My relative room at times unsanitary conditions.Her wash days are Tuesday and Fridays.This photo was taken yesterday evening. Today I brought my aunt from the hospital.Jasmine the nurse is very rude unprofessional sarcastic mouth!She smoke in front of residents while .She should have pulled me to the side.<br>The staff and director were extremely unprofessional! My relative’s room was unsanitary at times. Her wash days are Tuesday and Fridays. This photo was taken yesterday evening. Today, I brought my aunt from the hospital. Jasmine, the nurse, was very rude, unprofessional, and sarcastic. She smoked in front of the residents, and she should have pulled me aside. These are flies on yesterday at breakfast

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Frequently Asked Questions

What types of care does Westhill Collierville offer?

Westhill Collierville offers Assisted Living and Memory Care.

How much does Westhill Collierville cost?

Westhill Collierville has not published its pricing. For context, communities in Collierville that publish rates start around $4,540 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Westhill Collierville located?

Westhill Collierville is located at 1633 East Winchester Blvd. in Collierville, Tennessee.

What do families say about Westhill Collierville?

Westhill Collierville carries a 4.4 out of 5 rating from 59 Google reviews. Most reviewers describe Westhill Collierville as a warm, well-kept community with friendly, attentive staff, good food, and an active activities calendar. A number of more serious reports, however, describe lapses in care and housekeeping—including missed falls, dietary errors, medication delays, and difficulty reaching staff by phone—so experiences appear to vary depending on the wing and time period. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Westhill Collierville?

Submit the Request Information form on this page, or contact Westhill Collierville directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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