4.8(212 ratings)· Collierville average: 4.6
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
The Suites At Jordan River is a skilled nursing and long-term care community in Collierville, Tennessee, holding a strong 4.8 out of 5 rating from 203 Google reviews. Beyond that rating, no detailed review comments or amenity information were available to describe families' specific experiences.
AI-generated from reviews and community data.
Jordan River Health Campus is a senior living community in Collierville, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 212 reviews.
Jordan River Health Campus is a skilled nursing and long-term care community in Collierville, Tennessee, licensed for up to 60 residents. It is Medicare and Medicaid certified and operated by a non-profit corporation. The community features private rooms with private bathrooms, a restaurant-style dining room, an on-site registered nurse, 24-hour staff, medication management, and emergency call systems. Additional amenities include housekeeping and laundry services, social activities, gathering spaces, wheelchair accessibility, dietary accommodations, and security.
Reviewers consistently praised the cleanliness of the facility and the friendliness of the staff. Visitors noted that rooms are spacious and the environment does not feel institutional. One reviewer wrote, "I got the distinct feeling that she feels very cared for." Families expressed confidence in the quality of care and safety provided to residents.
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Help Me Choose4.8overall · 212 ratings combined
4.8★ on Google (212)
Kathie Gieselmann
Sep 2026
Everyone was so nice and helpful! I think the lady working the main desk upon entering was Kelly. She was so kind and engaging. Lovely place! Amazed at how large the rooms were-I was visiting a friend in the nursing home part, but it certainly didn’t FEEL like a nursing home! I got the distinct feeling that she feels very cared for.
Rodney Baumgardner
Aug 2026
Beautiful facility and great staff!
Cynyhia Farmer
Aug 2026
I was there to visit my sister who was there for rehab from a fractured hip. Check in was nice n easy and the facility was immaculately clean . Her room was spacious and the staff was very friendly!! Not sure of the price, but I felt that my sister would be cared for properly and that she was safe and that is worth any price!!
Carol Choukalas
Aug 2026
Staff was very nice kind effecient! Lovely facility and very ckean. Kelly at front desk was very kind and helpful. Morgan, Mes. Dufours nurse was excellent!
Blanchie McGaughy
Aug 2026
Immaculately clean beautiful and peaceful
2 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 25, 2025
Ensure a qualified health professional conducts resident assessments.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025
Include a process for Emergency Preparedness collaboration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Jordan River Health Campus offers Skilled Nursing / Long Term Care.
Jordan River Health Campus has not published its pricing. For context, communities in Collierville that publish rates start around $4,540 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Jordan River Health Campus is located at 10001 Crooked Creek Rd Suite 501 in Collierville, Tennessee.
Jordan River Health Campus carries a 4.8 out of 5 rating from 212 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Jordan River Health Campus had 2 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Jordan River Health Campus directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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