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Westfield Rehabilitation And Health Center

37 Feeding Hills Road

4.2(55 ratings)

Westfield Rehabilitation And Health Center — photo 11 / 5

Quick Facts

Total units
80
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
80
Facility size
Licensed for up to 80 residents
Care setting
Smaller, modest nursing home environment

What Families Think

Families describe Westfield Rehabilitation And Health Center as a smaller, modest facility where staff compassion and communication stand out, even though the building itself shows signs of age. Reviewers frequently praise responsive day and evening staff, therapy teams, and administration, while noting some concerns about overnight coverage.

The Good

  • Highly responsive day and evening shift staff
  • Praised communication between family and staff
  • Strong physical and occupational therapy support
  • Compassionate end-of-life care noted by families
  • Therapy dog visits organized by activities director
  • Smaller facility feels personal and attentive

The Bad

  • One report of less attentive overnight staff
  • Facility described as needing updates or renovation

AI-generated from reviews and community data.

About Westfield Rehabilitation And Health Center

Westfield Rehabilitation And Health Center is a skilled nursing / long term care community in Westfield, Massachusetts. The community is licensed for up to 80 residents.

Families rate Westfield Rehabilitation And Health Center 4.2 out of 5 based on 55 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 55 ratings combined

4.2★ on Google (55)

Lindsay Gondek

Apr 2026

via Google

My grandmother recently had a couple week stay here after a fall and hip surgery. At first glace I was pretty concerned as the facility looks in major need of updating. However, the day and evening shift staff more than made up for it! I cannot speak to night shift, however heard some less than stellar feedback from my grandmother and her roommate. Overall, staff were quickly responsive to call lights and anticipated patient needs. They even had her washed up, dressed, and out of bed before we would get there mid-morning. As someone who works in the skilled nursing setting, I was so impressed! Special thank yous to the CNAs Davion and Zoe, Bridget the DOR, Michelle the OT, and Neil the PT (sorry if I got your disciplines wrong). Also, shoutout to the activities director for coordinating therapy dog visits. That was one of the highlights of her stay!

Savanna Grant

Nov 2025

via Google

Westfield Gardens is a nursing home where compassion comes first. Kathy, the DON, leads with expertise and empathy. Katrina, the administrator, keeps everything running smoothly and is always helpful. Crystal handles scheduling, ensuring everyone's needs are met. Sarah in HR makes sure the team is skilled and caring. Together, they make Westfield Gardens feel like home.

Jeriline Simoneau

Oct 2025

via Google

The team at Westfield gardens treated my mom with the utmost respect and consideration I would recommend the staff and the location to anyone

Christel. Teele Hendricks

Jun 2025

via Google

My mom Erika Teele spent many months at WFG. And although it was quite a drive, I know she received excellent care. I never went in at the same time just as a precaution and I never found any issues. And the compassion they showed my mom during her final days. Was above and beyond. It’s a smaller facility but they care and give it there all. Words can not express my gratitude. Thank you Christel Hendricks (Erika’s daughter)

Cheryl Rothermel

May 2025

via Google

It is my pleasure to write about how satisfied I am with this facilty. I am a nurse and family member and always want the best for my parent. My parent was in another facility in another city and although it was somewhat elaborate the care was substandard and was never told about the progress or lack of progress my parent was receiving until I demanded a meeting with all ancillary departments taking care of my mother. She needed NH placement but they did not have a bed for her and we needed to get her a place quickly as private pay money was limited. I spoke with the staff at Westfield Gardens who was so lovely and helpful and was in 10” I was on a tour because they had one bed. We immediately moved her when they accepted her and the social worker, nurses, PCAs, activity director have been amazing. The home is modest and small which works for my family but the best part is the care she receives and the communication between family and staff is second to none!

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Frequently Asked Questions

What types of care does Westfield Rehabilitation And Health Center offer?

Westfield Rehabilitation And Health Center offers Skilled Nursing / Long Term Care.

Where is Westfield Rehabilitation And Health Center located?

Westfield Rehabilitation And Health Center is located at 37 Feeding Hills Road in Westfield, Massachusetts.

What do families say about Westfield Rehabilitation And Health Center?

Families describe Westfield Rehabilitation And Health Center as a smaller, modest facility where staff compassion and communication stand out, even though the building itself shows signs of age. Reviewers frequently praise responsive day and evening staff, therapy teams, and administration, while noting some concerns about overnight coverage.

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