Vantage Health and Rehab of Westfield

Yolanda Mitchell

Jun 2026

via Google ↗

If you are from agency do not trust Debbie the supervisor on b wing .

Kimberly Sweeney

May 2026

via Google ↗

If I could give a -10 I would. If you love someone do NOT send them voluntarily to this place for rehab. They leave patients unattended, keep them on very strong pain meds even if lesser were prescribed, and don’t not follow a surgical Dr orders of prescriptions, for necessary icing of incisions, or removing mobilizing equipment in order to begin moving and healing. They lied multiple times to the patient about how long they would have to be there , extended it a week which insurance didn’t cover it, and left to pay out of pocket for an extra week they claimed they didn’t need. ???? Staff treated them like they had dementia. Some of the staff seem just as confused as the dementia patients roaming all about. When concerns had to be addressed a few times in person they seemed to be met reluctantly. The main Dr on their staff is listed for several others in the region which raises many questions. I don’t believe they are on site at all. It was a traumatic experience from the start at this facility leaving a negative impact on the patient who is still recovering from the whole ordeal.

Robin

Apr 2025

via Google ↗

My Brother was a patient at this place for only 3 or 4 days before things started going very wrong..he was assulted by his roomate ....they then threw out his partial after he vomited from nerves..he had to move to another nursing home/rehab. He was recently discharged so we called vantage to inquire about them replacing his partial but no one can be bothered to call us back..So im writing this in hopes of the owner contacting us..If I dont hear back..Ill write a true review im sure will get noticed...We dont want anything but his partial replaced..which is kind considering ..His name is michael labrecque I truely hope someone will take the time to find out what happened when he was there and contact him.

John Iglesias

Mar 2025

via Google ↗

My brother is in this rehab, from medical issues he recently encountered. This is not a five star motel. He's there to get well enough to go home asap. This facility knows what they're doing. My brother is showing daily improvement and has a positive attitude thanks to the great care he's receiving. And by the way, the entire staff, from the women at the desk as you come in, to the people that are mopping the floors, are all doing it with smiles on their faces,and are so friendly and compassionate! Thank you Vantage, for taking such exceptional care of my brother!.

Cheryl Landers

Jul 2023

via Google ↗

My experience is a little different from the other experiences. I came here in early May to finish recovering from a mild stroke. There are pros and cons pros I have observed the quality of care here and it's great . Most of the staff are caring and this place is exceptionally clean. Now the cons, although there's not many but the menu is lackluster and the food doesn't have flavor Just because we're older doesn't mean we don't have tastebuds. Besides that if your loved ones need a skilled nursing facility I would highly suggest this place