4.7(15 ratings)· Westfield average: 4.4
1 / 6California CDSS
Families rate The Arbors at Westfield highly overall, though no individual written reviews are available to explain what specifically stands out to them.
AI-generated from reviews and community data.
The Arbors at Westfield Assisted Living and Memory Care is a senior living community in Westfield, Massachusetts offering Assisted Living, Memory Care and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 15 reviews.
The Arbors at Westfield Assisted Living and Memory Care is a assisted living and independent living and skilled nursing / long term care community in Westfield, Massachusetts.
Families rate The Arbors at Westfield Assisted Living and Memory Care 4.7 out of 5 based on 15 Google reviews.
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Help Me Choose4.7overall · 15 ratings combined
4.7★ on Google (15)
Christine Martin
Mar 2026
I am so impressed with not only the beautiful facility and services offered here, but the compassion that the staff shows. I am particularly talking about David Foley. We were slotted to have my mom in assisted living however, she ended up needing more advanced care and had to go into a long- term care facility. David reached out several times to inquire about her and to render help if needed. That is going above and beyond and we appreciated that so much. Chris M.
AJ
Mar 2026
My mother has been living in the memory care at the Westfield location for just under a year now. I am very pleased with the care she has been getting. The staff is very hands, they provide activities for the residents and keep them engaged. She is very happy living there.
Claire
Jan 2026
I guess I’ll begin by saying I wouldn’t recommend putting your family members here. Meds are constantly being missed and not given, majority of the residents go without eating because the staff can’t be bothered, care is trash, all around the residents do not get the attention they should. This place is a revolving door of staff members. They fire employees who actually care simply based on their personal feelings for them. If people aren’t getting fired, they are quitting. Place has gone through so much staff, the residents can’t even keep up with who is taking care of them. Staff probably would care more if they actually got paid a decent amount and weren’t forced to constantly work short. The directors are great but the higher ups do not care about anyone, it’s all about money with them. They make promises to families that cannot be followed through on because they need nursing home level care and this is an ASSISTED LIVING HOME. Again though, as long as they are getting your money they don’t care how well they are taken care of. The food is gross. The lack of professionalism is gross. Overall, save your money and place your family members with a company that actually cares.
Karen Bernier
Aug 2025
The Arbors has such friendly, attentive staff that work very hard to attend to the needs of their residents. The facility is clean, the meals are wonderful, there are many fun activities for the residents and the overall atmosphere of the building is very friendly and very positive.The administration has been excellent in every way.We have had a great experience there.
Steve Buchanan
Mar 2025
My mother has been at the Arbors for the last 2 years and the care has been excellent. we have been very happy with the care given.
The Arbors at Westfield Assisted Living and Memory Care offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
The Arbors at Westfield Assisted Living and Memory Care is located at 40 Court St in Westfield, Massachusetts.
Families rate The Arbors at Westfield highly overall, though no individual written reviews are available to explain what specifically stands out to them.
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