Helen Kollasch
May 2026
Cannot give five stars because of the crowded room the noise at night and the poor food
The Village, a WesleyLife Community for Healthy Living
1203 North E St3.9(23 ratings)· Indianola average: 4.4
Part of WesleyLife · 10 communities · 4.4★ average · (3 others nearby) 
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1 / 6Quick Facts
- Starting price
- $1,800/mo
- Total units
- 188
- Year opened
- 1971
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 54
- Inspections
- View history (22 citations)
- Nearby college partnership
- Free class audits and courts at Simpson College
- Financial safety net
- Won't be asked to leave if funds deplete
- Organization type
- Not-for-profit, Christian-founded operator
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for The Village are mixed, with residents' families praising the community's compassionate memory care and its close ties to nearby Simpson College, while several other reviewers report serious concerns about staffing levels, communication, and management practices. Food quality is a recurring complaint, and multiple reviewers describe difficulty getting calls returned or clear information about policies.
What reviewers praise
- Close partnership with Simpson College for classes and recreation
- Full continuum of care from independent living to rehab
- Good Shepherd Fund protects residents who run out of funds
- Compassionate memory care praised by one family
- Beautiful, well-run grounds noted by a longtime visitor
What reviewers flag
- Multiple reports of unreturned phone calls and poor communication
- One report of insufficient physical therapy staffing for a bariatric resident
- Several reviewers cite unappetizing or poor-quality food
- One account of unclear admission decisions tied to Medicaid pending status
- One report of the facility not sharing policies with family members
AI-generated from reviews and community data.
The Village, a WesleyLife Community for Healthy Living is a senior living community in Indianola, Iowa. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Published pricing starts around $1,800 per month. Families rate it 3.9 out of 5 across 23 reviews.
About The Village, a WesleyLife Community for Healthy Living
The Village, a WesleyLife Community for Healthy Living, is located on walkable, landscaped acres in a quiet neighborhood in Indianola, just south of the Des Moines metropolitan area. The community has a long history in the area, with many residents and team members having deep, multi-generational ties to The Village.
A defining feature of the community is its close relationship with nearby Simpson College, located just a two-block walk away. Residents can audit classes at no charge, attend musical performances by vocal and instrumental artists, and use the college's tennis and pickleball courts. Several retired Simpson professors and their spouses also call The Village home.
The Village offers a full continuum of care, including independent living apartments and townhomes, assisted living, memory support, long-term care, and short-term rehabilitation, giving residents and their families priority access to higher levels of care as needs change. Independent living apartments range from about 400 to over 1,500 square feet, while townhomes range from 1,000 to over 4,000 square feet. Assisted living apartments range from 455 to over 670 square feet.
Programming at The Village is built around holistic health, with offerings designed to engage mind, body, and spirit and a schedule of events that residents can be as involved in as they like. On-site amenities include walking paths, flower gardens, and a gazebo overlooking a pond and fountains, as well as the Fireside Restaurant and the E Street Cafe, with menus developed by a chef working in consultation with a dietician.
The Village is operated by WesleyLife, a not-for-profit organization founded on Christian compassion. Through the Good Shepherd Fund, the community makes a commitment that residents who deplete their financial resources through no fault of their own will not be asked to leave or experience a reduction in their level of care.
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Security
- Transportation Services
- Walking Paths
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Religious Services
- Social Activities
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Help Me ChooseReviews of The Village, a WesleyLife Community for Healthy Living
3.9overall · 23 ratings combined
3.9★ on Google (23)
J N
Feb 2026
Our initial interaction with The Village was positive - during a very stressful time of a loved one with a terminal diagnosis. We were told to our faces, following a tour, that they would accept our family member, who had a Medicaid pending status and we had been very transparent about this. They assured us they would be getting her admitted within a few days and had already reviewed the medical records. A couple of days after the in-person meeting, a director from The Village reached out to say that an erroneous communication had been made to the hospital that they would not accept our family member, but The Village said that was an error, would look into it and follow up with us. That was the last we heard from The Village. We found out shortly after that The Village felt that our family member would pass away before they could be approved for Medicaid and get reimbursement - which is a fair enough reason - however, they should have NEVER assured us that they would be accepting our family member and raised our hopes of good care for final stages of life. Based on this - be careful and cautious with your communications with The Village.
Kristal Knouf
Dec 2025
We took a chance on bring my mother out to Indianola to be near me for Rehabilitation because the hospital said they were a Baratric capable facility. Boy were they mistake! My mother was cleared to walk the day she left the hospital. But The Village did not have enough Physical Therapists to assist my mother who at 450lbs to stand. It takes a minimum of 3 Therapists to be present at all times during the session. The one gentle man was not capable of doing it on his own so he Several times did teams of staff try to move here using cloth chucks. No fault of their own they would injurt their self than remove themselves off of my mother's service. Leaving her with less people to care for her. They were not able to produce a slide mat until the last day and they provided one that the ER's use for single patient use. When we asked the Director of Nursing what being a Baratric facility mean she said we have a bed and a hoyer! They left my mom alone, to get sick horribly with a UTI. Which now Over a month later I have found out they diagnosed her with Dementia with out any proper consultation from a neurologist but like a Nurse who just did a check list and made a recommendation to a doctor. I DONT THINK SO! THAN TO NOT TO MENTION IT TO THE POA! Way to pass the puck. The food was inedible. My mom lost 50lbs simply because she refused to eat grey meat. I dont blame her. The grilled cheese was rubber. Patients in the basement are treated like second rate citizens while those upstairs are treated like royalty. I wonder who has the money and who has medicare? Upstairs was having HyVee catered in at that time. If you care about your parent or loved one stay away. Yes this place looks nice upstairs, God staff is very nice. But the management is totally corrupt and are not in it to take care of your loved ones. Ask any of the staff there. They are more than happy to sing their management's disgrace to anyone who is willing to listen. When management won't even treat their own employees right it is a long shot they will treat the residents any better. Just avoid it all together until management is replaced.
Melinda Snell
Oct 2025
Our mother who has dementia was finally diagnosed and we were fortunate enough to get her into The Willows at The Village. They have helped her adjust and shown her such compassion and care.
Joni Farwell
Sep 2023
Your place is awesome! I know our mom would feel welcomed and taken care of! Amber did an excellent job of explaining everything during our tour. Thank you!
Government Inspection History
5 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 15, 2026Fire Safety StandardHealth Standard2 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2026
Dec 2, 2025Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 3, 2025
Nov 14, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 11, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 25, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2024
Nov 2, 2023Fire Safety StandardHealth Standard11 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2023
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2023
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2023
Have an enclosure around a vertical opening shaft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023
Sep 18, 2023Infection ControlNo citations
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
How much does The Village, a WesleyLife Community for Healthy Living cost?
Published pricing at The Village, a WesleyLife Community for Healthy Living starts around $1,800 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.
Where is The Village, a WesleyLife Community for Healthy Living located?
The Village, a WesleyLife Community for Healthy Living is located at 1203 North E St in Indianola, Iowa.
What do families say about The Village, a WesleyLife Community for Healthy Living?
The Village, a WesleyLife Community for Healthy Living carries a 3.9 out of 5 rating from 23 Google reviews. Reviews for The Village are mixed, with residents' families praising the community's compassionate memory care and its close ties to nearby Simpson College, while several other reviewers report serious concerns about staffing levels, communication, and management practices. Food quality is a recurring complaint, and multiple reviewers describe difficulty getting calls returned or clear information about policies. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did The Village, a WesleyLife Community for Healthy Living do on recent health and safety inspections?
The Village, a WesleyLife Community for Healthy Living had 5 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit The Village, a WesleyLife Community for Healthy Living?
Submit the Request Information form on this page, or contact The Village, a WesleyLife Community for Healthy Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Village, a WesleyLife Community for Healthy Living? Claim this listing to update photos, pricing, and details. It's free.
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