Cassie Peer
Jul 2026
Can’t ever answer the phone and was rude speaking on the phone when they did get on there. Lame
Wesley on Grand, a WesleyLife Community for Healthy Living
3520 Grand Avenue4.1(86 ratings)· Des Moines average: 4.2
1 / 5Quick Facts
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 80
- Inspections
- View history (17 citations)
- Financing model
- Entry-fee model with down payment, not pure rental
- Financial safety net
- Fund helps residents who deplete their savings stay
- Caregiver support
- Adult Day services for daytime care while caregivers work
- On-site therapy
- Physical, occupational, and speech therapy on campus
CMS Care Compare
What Families Think
Wesley on Grand draws praise for its friendly tour guides, rehab therapy team, and many long-term residents who report years of good care, but a significant number of reviewers describe serious lapses in basic care, cleanliness, and communication. Reviews are sharply split between families delighted with the continuum-of-care model and amenities, and others reporting neglect, medication errors, and pest problems.
The Good
- Rehab and PT/OT/speech therapy praised by multiple families
- Warm, informative tours led by staff like Amy Bassett
- Long-term residents report years of positive experience
- Continuum of care with priority access across levels
- Aquatic center with underwater treadmills and soaking tub
- Good Samaritan Fund helps residents who run out of money
The Bad
- Multiple reports of roach infestations and unclean common areas
- Several reports of neglect: unbathed residents, unchanged sheets, missed meds
- Diabetic care issues reported, including dangerous blood sugar spikes
- Some reviewers describe rude or unprofessional staff and poor phone responsiveness
- One report of overnight understaffing in a care unit
AI-generated from reviews and community data.
Wesley on Grand, a WesleyLife Community for Healthy Living is a senior living community in Des Moines, Iowa offering Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.1 out of 5 across 86 reviews.
About Wesley on Grand, a WesleyLife Community for Healthy Living
Wesley on Grand, previously known as Wesley Acres, is a senior living community in Des Moines, Iowa, located south of Grand Avenue in the heart of the city. The campus has undergone a significant renovation, featuring elegant homes, a serene pond and fountain, walking paths, and a half-mile of walking trails and sidewalks through a parklike green space with more than 90 trees. The community is within walking distance of restaurants and minutes from grocery stores, banking, shopping, and entertainment.
The community offers a full continuum of care with priority access for residents, along with Adult Day services that provide daily programming, personal assistance, and meals for individuals who need support while caregivers are away. Care is described as clinically excellent and holistic, focusing on mind, body, and spirit, and the community welcomes older adults from outside its own residences into all levels of living.
Amenities include an aquatic center with multiple swim lanes, an easy-entry ramp, underwater treadmills, and a soaking tub; a performing arts auditorium with high ceilings and natural light; a fully equipped fitness center; expanded dining venues ranging from tables for two to spaces for larger gatherings; and three-level decks of patios and ramps overlooking Grand Avenue and the new pond and fountain. Grand Creations, a full-service salon operated in partnership with Trixies Salon & Spa, is also available on site.
Wesley on Grand is backed by a not-for-profit organization founded on Christian compassion, and residents can take part in volunteer opportunities in the wider community. The community also maintains a Good Samaritan Fund, which supports residents who deplete their financial resources through no fault of their own, ensuring they are not asked to leave their homes or experience a reduction in their level of care.
Lifestyle options and floor plans vary, and the community operates on an entry-fee model that includes a down payment to help keep monthly fees lower; the entry fee amount changes based on individual needs and floor plan choice.
Types of Care at Wesley on Grand, a WesleyLife Community for Healthy Living
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Professional Chef
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
- Security
- Swimming Pool
- Transportation Services
- Walking Paths
Activities
- Grocery Shopping and Errands
- Live Performances
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Wesley on Grand, a WesleyLife Community for Healthy Living
4.1overall · 86 ratings combined
4.1★ on Google (86)
Teresa Matlock
Jul 2026
I enjoyed making people happy. Glad we can help everyone. Residents make us laugh and give advice.
Jane Martino
Apr 2026
Absolutely fantastic! Wonderful people all working together to create a happy, healthy environment.
Geoff Warmouth
Apr 2026
Staff was nice, care is great, facility is clean and active. Just a bit of polish to brighten the place up.
Brian Zachary
Apr 2026
Very nice place!
Government Inspection History
4 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jun 12, 2025Fire Safety StandardHealth Standard3 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 19, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2025
Jul 11, 2024Fire Safety StandardHealth Standard6 citations
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Sep 21, 2023Infection ControlNo citations
Apr 20, 2023Fire Safety StandardHealth Standard8 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2023
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 23, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2023
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Wesley on Grand, a WesleyLife Community for Healthy Living offer?
Wesley on Grand, a WesleyLife Community for Healthy Living offers Skilled Nursing / Long Term Care.
Where is Wesley on Grand, a WesleyLife Community for Healthy Living located?
Wesley on Grand, a WesleyLife Community for Healthy Living is located at 3520 Grand Avenue in Des Moines, Iowa.
What do families say about Wesley on Grand, a WesleyLife Community for Healthy Living?
Wesley on Grand draws praise for its friendly tour guides, rehab therapy team, and many long-term residents who report years of good care, but a significant number of reviewers describe serious lapses in basic care, cleanliness, and communication. Reviews are sharply split between families delighted with the continuum-of-care model and amenities, and others reporting neglect, medication errors, and pest problems.
How did Wesley on Grand, a WesleyLife Community for Healthy Living do on recent health and safety inspections?
Wesley on Grand, a WesleyLife Community for Healthy Living had 4 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Wesley on Grand, a WesleyLife Community for Healthy Living?
Submit the Request Information form on this page to connect with Wesley on Grand, a WesleyLife Community for Healthy Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Wesley on Grand, a WesleyLife Community for Healthy Living? Claim this listing to update photos, pricing, and details. It's free.
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