1 / 2CMS Care Compare
Reviews of Wellsville Manor Care Center are decidedly mixed, with several reports raising serious concerns about staffing, hygiene, and safety of belongings, while one family highlighted a strong therapy program and caring staff. The overall Google rating of 3.1 out of 5 reflects this split experience.
AI-generated from reviews and community data.
Wellsville Manor Care Center is a senior living community in Wellsville, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 25 reviews.
Wellsville Manor Care Center is a skilled nursing / long term care community in Wellsville, New York. The community is licensed for up to 120 residents.
Families rate Wellsville Manor Care Center 3.1 out of 5 based on 25 Google reviews.
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Help Me Choose3.1overall · 25 ratings combined
3.1★ on Google (25)
Bill Weatherell
Jun 2026
My father passed away there. When we came to pick him up we noticed he was no longer wearing his wedding ring. When asked no one was able to know where it went. I had to bury him next to his wife without his wedding ring. Someone collecting gold for themselves?
Charlotte Moore
Feb 2026
The therapy program here is excellent and the staff truly care about all of the residents. I would not hesitate to bring my loved one here.
Jack Bradley
Oct 2025
I have been LIED TO BY STAFF MEMBERS, REFUSED MEDICAL EQUIPMENT, LACK OF HELP WHEN NEEDED, HAD MONEY STOLEN FROM MY WALLET, LACK OF CARE WITH MEDICAL PROBLEMS, PERSONAL PROPERTY MISSING, HAVE WAITED FOR HELP FOR OVER 4 HOURS, CAN'T GET MEDICATION IN A TIMELY MANNER, I'VE SAT FOR HOURS IN PAIN WITHOUT AND HELP FROM STAFF. These people are here only to get their paychecks and try NOT do anything to help the patients. I am a Vietnam veteran with the Army and have not ever seen or been treated like this since I first returned from Vietnam, and I don't enjoy being ignored, treated or abused like this by anyone.
Phil W
Sep 2025
My daughter told me about this place where her mother is now situated. She said the staff can be inattentive, the food is awful, the price is high ($14,500 per month), and she is sharing a room with a woman who is non-verbal. The sense of isolation is inhumane. Even the food is brought to the room instead of the residents going to a dining room. Showers are once a week. No exceptions! Dogs in a shelter are treated better.
Jill Marshall
Sep 2024
This place is the worst. I've been a resident for over 2 years now. I asked to learn the board transfer from my electric chair to my bed and bed to chair. They INSISTED on trying to make me stand. I explained why I couldn't because of my back n the accident I was in. Made NO difference. So when they force it I went down on the floor. They don't have enough staffing ..most nights it's 1 aide n 1 split that helps on both North n South units. They have 40 people per unit. There is NO quality of care. Treatments are not always done but documented as being done. There are no freedom here. I have pictures to prove my statements. THIS PLACE IS HORRIBLE!!!!!
4 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 12, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Aug 12, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 1, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity B of L: potential for minimal harm, patternCorrected Sep 16, 2022
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 1, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Wellsville Manor Care Center offers Skilled Nursing / Long Term Care.
Wellsville Manor Care Center is located at 4192a Bolivar Road in Wellsville, New York.
Reviews of Wellsville Manor Care Center are decidedly mixed, with several reports raising serious concerns about staffing, hygiene, and safety of belongings, while one family highlighted a strong therapy program and caring staff. The overall Google rating of 3.1 out of 5 reflects this split experience.
Wellsville Manor Care Center had 4 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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