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Elderwood At Hornell

1 Bethesda Drive

3.1(22 ratings)

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Elderwood At Hornell — photo 11 / 4

Quick Facts

Total units
122
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
122
Facility size
112-bed skilled nursing facility
Extra service
Adult Medical Day Services offered to community
Rehab specialties
Orthopedic, cardiac, and post-surgical rehab programs

What Families Think

Reviewers consistently praise the nursing, rehab, and aide staff at Elderwood at Hornell as kind, attentive, and skilled, especially in physical, occupational, and speech therapy. However, multiple reviewers report bland or poorly executed food service and at least one serious complaint about a social worker failing to follow through on discharge planning and callbacks. The community averages a mixed 3.1 rating from a small number of reviews.

The Good

  • Nurses, aides, and therapists called kind and attentive
  • Physical, occupational, and speech therapy praised repeatedly
  • Daughter describes staff answering questions with kindness
  • Full activities schedule with resident opportunities
  • Home-like atmosphere with gardens and patios

The Bad

  • Multiple reviewers say food is bland or lacking flavor
  • One report of social worker not returning calls
  • One report discharge home-nursing services were never arranged
  • One reviewer felt rehab floor was understaffed
  • One report that COVID-positive residents were moved among units

AI-generated from reviews and community data.

About Elderwood At Hornell

Elderwood at Hornell is a 112-bed skilled nursing facility offering long-term care, memory care, and subacute rehabilitation services in Hornell, New York. Located in Steuben County along the Canisteo River in the foothills of the Allegheny Mountains, the community is situated approximately 55 miles south of Rochester.

The facility provides comprehensive rehabilitation services including physical, occupational, and speech therapy delivered in an updated therapy suite. Personalized orthopedic, cardiac, and post-surgical rehabilitation programs are available to residents. The community also offers Adult Medical Day Services to area residents.

Elderwood at Hornell features a home-like atmosphere with beautifully decorated common spaces designed to support resident comfort and well-being. The grounds include spacious patios surrounded by gardens and a park-like backyard setting, providing outdoor space for residents to enjoy.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.1overall · 22 ratings combined

3.1★ on Google (22)

Andrea White

Jan 2026

via Google ↗

Everything was pretty good with the nurses and physical therapy. The food wasn't great. You picked your meals but never got what you picked. Our problem was with the social worker Amanda witter. I called her numberous times to ask questions and she never returned our calls. On discharge she was suppose to set up nurses to come to my mom's house. I called to check on it and she never set it up. I have tried calling again but still no call back. My mom needs this service and she can't it without a call.

Brady Dean

Jul 2025

via Google ↗

Pt. O.t. Speech are great most of the staff are good.I think that they need way more staff on the rehab floor. They do not handle covid cases well. They moved residents with covid to floors that doesn't have covid residents. I have been in rehab for three month. I think in my last few weeks a lot of the good staff quite. Food is not the best

John Hess

Jan 2025

via Google ↗

All nurses and aids fantastic. Surprisingly wonderful caring people. Food has no condiments. No flavor in food. Mashed potatoes and roll 1 butter for both. No gravy. Dull tasting food.

Laura DeBadts

Dec 2023

via Google ↗

My mom was placed at Elderwood of Hornell per my request. They had room and we have had a complicated last 10 weeks. However, she thrives when she is there. Her aides, her nurse, the doctor, they have been so attentive. I am a very involved daughter and I ask a lot of questions. All have been answered and with kindness. The activities schedule is full of opportunities. Each resident needs to advocate for themselves to go. The rehab team if PT and OT have become like family. I am so grateful

Kristelle Sage

Aug 2022

via Google ↗

I have to give a giant shout out to the folks at Elderwood! My Dad fell and broke a leg and had to rehab here...I can't say enough about how great everyone here is. Patient, kind and compassionate from the front door all the way to the back. COVID has presented many challenges but these folks have a plan and they work that plan! Stupendous!!

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Frequently Asked Questions

What types of care does Elderwood At Hornell offer?

Elderwood At Hornell offers Skilled Nursing / Long Term Care.

Where is Elderwood At Hornell located?

Elderwood At Hornell is located at 1 Bethesda Drive in Hornell, New York.

What do families say about Elderwood At Hornell?

Reviewers consistently praise the nursing, rehab, and aide staff at Elderwood at Hornell as kind, attentive, and skilled, especially in physical, occupational, and speech therapy. However, multiple reviewers report bland or poorly executed food service and at least one serious complaint about a social worker failing to follow through on discharge planning and callbacks. The community averages a mixed 3.1 rating from a small number of reviews.

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