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Steuben Center, photo 11 / 6

Quick Facts

Total units
105
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
105
Care Model
Offers both short-term rehab and long-term care
Ownership
Part of the multi-site Centers Health Care network
Quality Rating
Holds a CMS Five Star Rating
Room Type
Private rooms available for residents

What Families Think

The Good

  • Individualized rehabilitation plans led by therapists
  • Uses updated electronic medical records for coordinated care
  • Round-the-clock nursing and caregiver coverage
  • Private rooms available for residents
  • Backed by a larger multi-site care network

AI-generated from reviews and community data.

Steuben Center is a senior living community in Bath, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 75 reviews.

About Steuben Center

Steuben Center for Rehabilitation and Healthcare is a nursing and rehabilitation community in Bath, New York, offering both short-term and long-term care. The facility focuses on individualized rehabilitation plans delivered by expert therapists using cutting-edge technology to help residents return home and resume their daily lives.

The center maintains a large, tight-knit care staff to ensure every resident has more than one hands-on caregiver. Skilled administrators, nurses, and therapists are focused on comprehensive care for all resident conditions. The facility utilizes the latest electronic medical records and charting technologies, with all parties involved in care staying in close contact at all times.

Steuben Center delivers community through family, friendship, and social connection. The center offers fun activities, opportunities to build relationships with other residents, and round-the-clock care. Residents enjoy comfortable accommodations with private rooms and refined amenities throughout the facility.

The center is part of the Centers Health Care network, a leader in post-acute care in the Northeast, and holds a CMS Five Star Rating.

Types of Care at Steuben Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Steuben Center

3.5overall · 75 ratings combined

3.5★ on Google (75)

John Winters

May 2026

via Google

My dad has been coming to deliver Sunday sermons for a year, and I came with him to watch it for the first time today. After he gave his sermon today, an activities manager named Robin asked to have a conversation. She claimed that she had gotten complaints from residents that they were being “singled out”. I can’t attest to whether that’s true, but I witnessed her outright lie today and say that she was there and saw it with her own eyes. What’s worth noting is that she gave no example or explanation. No specifics. What I watched was a standard, bland sermon where he tried to show the residents Christian love. Now the residents are deprived of the opportunity to have Sunday services. I’m not a Christian, but I know what I saw, and prospective residents should be aware that there is a dishonest person working there. If she will lie about that, what else is she going to lie about? That woman needs a reprimand for power tripping and taking away the opportunity for residents who can’t leave due to their age the opportunity to worship and practice their faith.

Stephanie Robbins

Apr 2026

via Google

Do not send your loved ones here. They will be neglected and die. My dad was only supposed to be here for rehabilitation so he could go home. The nurses were never around. Residents were roaming the hallways as if they were lost. I was visiting him the day he passed and twice we needed assistance to the bathroom and I had to do it but then was chewed out because I helped him. YOU WERE NOWHERE TO BE FOUND! My dad was fine that day and was talking and laughing. I went home around 4pm and at 6:30pm they called to tell me he passed away. I couldn't understand how when he was fine. Come to find out he wanted to walk behind his wheelchair, which hes able to do, but they wouldn't let him and was forcing him to stay in his chair so he got so upset and when he got to his room he had a heart attack and died. I was so angry they let that situation happen. Then they stole all his clothes and jewelry. He had his wedding ring on and only sent a stuffed animal i gave him to the funeral home. When I asked about his ring they lied and said there wasnt one. I do not recommend this place.

Jeanne Hughes-Jividen

Mar 2026

via Google

The center was clean as were all the patients. Staff were upbeat and helpful. Live music as a treat for the resident's smash excellent by Doc Possum. My aunt was clean her room immaculate . No odors in hallways. Best Nursing Home facility in this area! Congratulations!!!

Colleen Woodard

Jan 2026

via Google

I went to this facility to get signatures from a resident there. I was let in and looked for the sign in sheet which is no longer there. Now it is a very intrusive machine that takes your picture and asks you name and phone number I’m er and then a battery of questions. I answered too quick on one of the questions and it buzzed me out and I was told that I had to start over. I let them know that I was not going to. So, I ended up waiting in the foyer for the resident to come down. I stood there about 12 minutes and I asked if they were bringing her down. They said they were trying to contact someone. I ran into a friend who is a nurse there. She asked what I was doing and I told her that I was annoyed by there machine because first of all I don’t like my picture taken. And second I don’t know why they need my phone number. It was ridiculous. I told my nurse friend to let them know that I would mail the forms that need to be signed. Then I left. I will never go back there again and I will never refer anyone to them.

Dorothy Elliott

Dec 2025

via Google

The staff was plesant, the residents appeared well taken care of and content. And with the new security system we can feel confident our loved ones will be safe and well supervised. The atmosphere at Steuben Center, was quiet and peaceful at the time of our visit.

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Government Inspection History

4 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 18, 2026Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 15, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2026

May 17, 2024Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 8, 2024

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 8, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2024

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Jul 8, 2024

Apr 14, 2022Fire Safety StandardHealth Standard6 citations
  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022

  • Develop a communication plan.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2022

Dec 12, 2019Fire Safety StandardHealth Standard19 citations
  • Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2020

  • Ensure gas and vacuum piping is labeled.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2019

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2020

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2019

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2020

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Steuben Center offer?

Steuben Center offers Skilled Nursing / Long Term Care.

Where is Steuben Center located?

Steuben Center is located at 7009 Rumsey Street Extension in Bath, New York.

How did Steuben Center do on recent health and safety inspections?

Steuben Center had 4 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Steuben Center?

Submit the Request Information form on this page to connect with Steuben Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Bath.