Sherlyn Elliott
Jun 2026
We take excellent care our residents...we're doing God's work taking care of God's people
1 / 4Quick Facts
- Total units
- 205
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 205
- Inspections
- View history (41 citations)
- History
- Operating in Jefferson Parish since 1976
- Payer sources
- Accepts Managed Care and Private Insurance plans
CMS Care Compare
What Families Think
Reviews for Waldon Health Care Center are sharply divided: several families praise the physical therapy team and specific staff members for helping loved ones recover quickly, while others describe serious neglect, dignity violations, and even verbal abuse toward residents. The facility has a long history in Kenner, but the wide gap between glowing and alarming reviews suggests inconsistent care quality.
The Good
- Physical therapy team praised as "top notch"
- Quick recovery reported after hip surgery
- Social worker described as especially helpful
- CNA supervisor offered encouragement and support
- Staff described as kind by some families
The Bad
- One report of resident left in diaper instead of walked
- One account describes verbal abuse of a resident by staff
- One reviewer describes disorganized, unsafe environment
- Staff reportedly slow to wheel residents to meals
AI-generated from reviews and community data.
Waldon Health Care Center is a senior living community in Kenner, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 23 reviews.
About Waldon Health Care Center
Waldon Health Care Center in Kenner, Louisiana is a skilled nursing and rehabilitation facility dedicated to providing specialized rehabilitation and nursing services. The center serves patients requiring short-term transitional care following illness, injury, or surgery, as well as those requiring long-term placement and quality of life care.
The facility's rehabilitation environment combines traditional therapy services with a dedicated space that recreates familiar activities of daily living patients encounter in their homes and communities. The center delivers physician-prescribed medical interventions for complex medical conditions, with increased frequency of daily therapy treatment to maximize functional abilities and decrease time away from home.
Waldon Health Care Center offers clinically proven therapy programs to help patients recover from common surgeries, procedures, and illnesses, with a focus on helping patients return home faster. The facility also provides a full range of skilled nursing services for both short-term and long-term care stays.
Family partnership is central to the center's approach, with staff encouraging family involvement through emotional support, family training and education, family conferences, and discharge planning coordination.
Located in the heart of Kenner, Waldon Health Care Center has been serving Jefferson Parish since 1976. The facility accepts Medicare, Managed Care, Private Insurance, Private Pay, and Medicaid.
Types of Care at Waldon Health Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Waldon Health Care Center
2.9overall · 23 ratings combined
2.9★ on Google (23)
Carron Jackson
May 2026
Overall, my sister enjoyed her stay. Most of the staff were extremely kind. The CNA Supervisor was really helpful and always had words of encouragement. I would recommend this facility.
Erika Pierce
Jul 2025
I highly recommend Walden. The physical therapy room and PT’s are top notch. My mom progressed quickly post hip surgery. The nurses, nursing assistants and administration were all very helpful and accommodating. Ms. Gloria the social worker was especially helpful in answering all of my questions.
debbie kurtz
May 2025
My mom is there for PT rehab. No one walks her, they put a diaper on her. When she asked for help to go to the bathroom, she was told, "just go in the diaper, we'll be back to change you". It takes away the dignity of our valuable loved ones.
Indigo Beaumont
Aug 2023
Don't take your loved ones here if you actually care about them. I saw verbal abuse (staff cursing at a resident). The amount of times the staff wouldn't do the simple task of wheeling a resident to their rooms for meals was nothing more than pure LAZINESS in my opinion. It takes TWO MINUTES out of your day to make friendly small talk with your assigned residents while wheeling them to their rooms! They're more concerned with playing on their phones than providing care though! The place is unorganized and dangerous too. A resident's family member entered the building one day and because they were unhappy with the care their relative received, they said they'd do harm to staff in the building. Is THAT somewhere you'd want your mom or dad?!? This facility is for that abusive uncle from your childhood that you want no contact with. You DO NOT want to stick a family member in here that you actually care about!!! PLEASE PLEASE PLEASE I'M BEGGING YOU TO TAKE THEM SOMEWHERE ELSE! I CRIED MULTIPLE TIMES!
Government Inspection History
10 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 14, 2026Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected May 10, 2026
Jan 14, 2026Fire Safety StandardHealth Standard5 citations
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2026
Mar 26, 2025Health Complaint3 citations
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2025
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 10, 2025
Jan 16, 2025Fire Safety StandardHealth Standard9 citations
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025
Dec 30, 2024Health Complaint1 citation
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 16, 2025
Sep 5, 2024Health Complaint11 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Oct 17, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Oct 17, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Oct 17, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 17, 2024
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 17, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 17, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2024
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2024
Provide training in compliance and ethics.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Oct 17, 2024
Jul 31, 2024Health Complaint2 citations
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 29, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2024
Apr 17, 2024Health Complaint2 citations
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 14, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 14, 2024
Feb 1, 2024Fire Safety StandardHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2024
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2024
Dec 7, 2023Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 18, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Waldon Health Care Center offer?
Waldon Health Care Center offers Skilled Nursing / Long Term Care.
Where is Waldon Health Care Center located?
Waldon Health Care Center is located at 2401 Idaho Street in Kenner, Louisiana.
What do families say about Waldon Health Care Center?
Reviews for Waldon Health Care Center are sharply divided: several families praise the physical therapy team and specific staff members for helping loved ones recover quickly, while others describe serious neglect, dignity violations, and even verbal abuse toward residents. The facility has a long history in Kenner, but the wide gap between glowing and alarming reviews suggests inconsistent care quality.
How did Waldon Health Care Center do on recent health and safety inspections?
Waldon Health Care Center had 10 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Waldon Health Care Center?
Submit the Request Information form on this page to connect with Waldon Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Waldon Health Care Center? Claim this listing to update photos, pricing, and details. It's free.
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