Fidelis Craig House - Level 2

Fidelis Craig House - Level 2 is an assisted living and memory care community in Metairie, Louisiana, operated by healthcare professionals as a family-owned residential care home. The community serves a limited number of residents in a home-like setting within a residential neighborhood, maintaining one of the highest caregiver-to-resident ratios in the industry.

Daily care services include bathing and personal hygiene, medication supervision, dressing, and mobility assistance, handled personally by caregivers who remain attentive and nearby. The care approach emphasizes consistent, individualized attention—caregivers learn residents' names and notice when circumstances change, ensuring no one manages alone.

For residents experiencing memory loss, the community's consistent residential environment is designed to minimize confusion through familiar faces, familiar routines, and a stable daily rhythm. The same staff members and predictable structure help build familiarity and security for those with cognitive decline.

The community offers home-cooked meals prepared to reflect what residents might have prepared in their own kitchens, along with nutritious snacks. Weekly programs include beauty parlor services and accommodations for religious observances such as communion visits from church deacons.

Fidelis Craig House is owned and operated by nurses who are personally involved in care delivery daily. The community emphasizes that families value attentive oversight—knowing calls are returned promptly and that caregivers genuinely know and notice changes in their loved ones—which is central to the Fidelis approach.