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Fidelis Residential Care Homes - Craig House

4700 Craig Ave

5(1 rating)· Metairie average: 4.3

Fidelis Residential Care Homes - Craig House, photo 11 / 4

Quick Facts

Ownership
Owned and operated by nurses daily
Caregiver ratio
One of highest caregiver-to-resident ratios in industry
Setting
Family-owned residential care home in neighborhood
Memory care approach
Same staff and routine aid memory loss

What Families Think

The Good

  • Family-owned, nurse-operated residential care home
  • One of the highest caregiver-to-resident ratios in the industry
  • Home-cooked meals reflecting residents' own cooking style
  • Weekly beauty parlor services and religious observance visits
  • Consistent staff and routine support for memory loss

The Bad

  • No pricing information published
  • Very few independent reviews available (only one rating)

AI-generated from reviews and community data.

Fidelis Residential Care Homes - Craig House is a senior living community in Metairie, Louisiana offering Assisted Living and Memory Care. Amenities include Social Activities, Housekeeping and Laundry Service.

About Fidelis Residential Care Homes - Craig House

Fidelis Craig House - Level 2 is an assisted living and memory care community in Metairie, Louisiana, operated by healthcare professionals as a family-owned residential care home. The community serves a limited number of residents in a home-like setting within a residential neighborhood, maintaining one of the highest caregiver-to-resident ratios in the industry.

Daily care services include bathing and personal hygiene, medication supervision, dressing, and mobility assistance, handled personally by caregivers who remain attentive and nearby. The care approach emphasizes consistent, individualized attention, caregivers learn residents' names and notice when circumstances change, ensuring no one manages alone.

For residents experiencing memory loss, the community's consistent residential environment is designed to minimize confusion through familiar faces, familiar routines, and a stable daily rhythm. The same staff members and predictable structure help build familiarity and security for those with cognitive decline.

The community offers home-cooked meals prepared to reflect what residents might have prepared in their own kitchens, along with nutritious snacks. Weekly programs include beauty parlor services and accommodations for religious observances such as communion visits from church deacons.

Fidelis Craig House is owned and operated by nurses who are personally involved in care delivery daily. The community emphasizes that families value attentive oversight, knowing calls are returned promptly and that caregivers genuinely know and notice changes in their loved ones, which is central to the Fidelis approach.

Types of Care at Fidelis Residential Care Homes - Craig House

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Fidelis Residential Care Homes - Craig House

5overall · 1 ratings combined

5★ on Google (1)

Sansdan

Jul 2025

via Google

I couldn't have been more pleased with the care my mom received at Fidelis Craig House. While her stay wasn't long, it was very intense and required a great deal of hands on care. Michelle Robert-Duffy (one of the owners) was one of the most kind and sincerely caring senior care directors I've encountered in my mom's 5+ years journey in assisted living facilities. I think she sets the standard for what senior care management should look like and it's reflected in the way her staff cares for the residents. I expected Michelle to make a good first impression, as many senior living facility managers do. However, I've found that the second, third, fourth impressions, after you've signed on the dotted line, make that positive first impression quickly fade into memory as reality never measures up to promises made. This was just the opposite with Michelle. My family and I never failed to be impressed by the level of care Michele showed my mom. Tangi, Janiyah, Journey, and Pat were always very king and gentle with my mom (sorry for the spelling). LaLa was an absolute saint and truly felt like an angel sent to care for my mom, a beautiful person with a giant heart. My only regret was not discovering Fidelis sooner.

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Frequently Asked Questions

What types of care does Fidelis Residential Care Homes - Craig House offer?

Fidelis Residential Care Homes - Craig House offers Assisted Living and Memory Care.

Where is Fidelis Residential Care Homes - Craig House located?

Fidelis Residential Care Homes - Craig House is located at 4700 Craig Ave in Metairie, Louisiana.

How can families visit Fidelis Residential Care Homes - Craig House?

Submit the Request Information form on this page to connect with Fidelis Residential Care Homes - Craig House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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