1415 Bond Street #123
4.7(60 ratings)· Naperville average: 4.4
Part of Visiting Angels · 604 communities · 4.8★ average
1 / 5Families describe Visiting Angels Naperville as a dependable in-home care provider that helps loved ones with dementia, mobility issues, and daily tasks stay in their own homes. Reviewers consistently praise individual caregivers by name for their warmth, reliability, and communication with families, though one reviewer raised concerns about management culture.
AI-generated from reviews and community data.
Visiting Angels Naperville is a senior care provider serving Naperville, Illinois offering At-Home Care. Families rate it 4.7 out of 5 across 60 reviews.
Visiting Angels Naperville provides in-home senior care in Naperville, Illinois and surrounding areas including Wheaton, Glen Ellyn, Lombard, Oakbrook, Winfield, and Carol Stream. The service specializes in delivering personalized care that allows aging adults to remain in their own homes while receiving professional support.
The agency offers assistance with light housekeeping tasks such as laundry, dishes, and vacuuming, as well as transportation to medical appointments, pharmacies, and grocery stores. Caregivers provide support for light exercise including gardening, stretching, and nature walks. The service includes specialized care for individuals with conditions such as dementia, Parkinson's disease, stroke, heart failure, and age-related changes, as well as support for adults with disabilities and those with low vision.
Fall prevention is emphasized as a key service, with caregivers trained to assist with safe transfers, stair navigation, and mobility support using walkers, rollators, or wheelchairs. The agency also monitors for trip hazards within the home. Companion care is available to address social isolation and loneliness, including reminiscing, board games, and accompaniment to local senior center exercise classes.
Visiting Angels offers the Life Care Navigation program, which emphasizes prevention and aims to reduce emergency room visits, hospitalizations, falls, and social isolation. Care plans are individualized and can be adjusted at any time without long-term contracts. The agency serves veterans with service-connected disabilities and provides information about financial assistance programs including Veterans' benefits, Medicaid, and long-term insurance.
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Help Me Choose4.7overall · 60 ratings combined
4.7★ on Google (60)
Karlene O'Brien
Jul 2026
We have been so blessed with the caregivers we have been assigned for my Dad. They get along with him. They go above and beyond. I am also thankful for the director and the scheduling person. Our experience with Visiting Angels has been nothing but pleasant and helped my Dad to stay in his own home.
kylee marie
Jun 2026
My experience with this facility left me disappointed. While some staff members seem genuinely caring and dedicated to their patients, I had concerns about the overall leadership and workplace culture. Based on interactions I observed, communication from management often came across as rude and unprofessional. In my opinion, effective leadership should treat employees with respect and foster a positive work environment. Unfortunately, that was not the impression I was left with. I hope the facility takes steps to improve how staff are supported and communicated with, as that can have a significant impact on both employees and the people they serve.
Tina M
May 2026
Dawn has been my mom’s Angel for several months now. She truly is an Angel! I don’t know how we managed before she entered our lives. She is professional and prompt. She is willing to help out with household chores, getting my mom more active, and is just a wonderful companion! I feel like the office staff did a good assessment on my mom to determine with carer would be a match made in heaven. As a family, we couldn’t ask for anything more.
Joe LaMothe
Apr 2026
Visiting Angels provides near 24 hour service to my sister who has severe dementia. Ten different Angels care for her.They not only professionally care for her, they also communicate daily with me. In doing so both my sister and I feel secure. My sister also enjoys their company in her home and looks forward to being taken shopping by them. They recently found a hairdresser for her as she couldn't remember the one she had used for years. The services they provide her allow her to continue to live in he house she has lived in for 50 years
Richard Anderson
Jan 2026
Kathy has been an outstanding caregiver for my father. She is genuinely caring, reliable, and a very hard worker. Dad and Teddy, the dog, look forward to her visits. Dad gets a hug when she arrives and when she leaves. Teddy gets a milk bone from her every morning along with plenty of petting. Dad enjoys her company, and they talk throughout the day. She is extremely dependable, always arriving on time and staying in touch if anything comes up. One especially helpful thing is that she drives Dad to his doctor’s appointments and physical therapy. She listens carefully and fills me in on what the doctors say, which I truly appreciate. When Dad naps, she does laundry, dishes, and generally tidies and cleans the house. She works hard and never relaxes, even though we try to get her to take a break. She is also a very good cook, preparing lunch and eating with Dad. I’m happy to see that he has gained some weight. Kathy is wonderful at her job, and I strongly recommend her. However, she is not available, as she will be staying with us for as long as possible. Submitted by Scott Anderson
Visiting Angels Naperville offers At-Home Care.
Visiting Angels Naperville is located at 1415 Bond Street #123 in Naperville, Illinois.
Families describe Visiting Angels Naperville as a dependable in-home care provider that helps loved ones with dementia, mobility issues, and daily tasks stay in their own homes. Reviewers consistently praise individual caregivers by name for their warmth, reliability, and communication with families, though one reviewer raised concerns about management culture.
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