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Meadowbrook Manor - Naperville

720 Raymond Drive

4.3(155 ratings)· Naperville average: 4.4

Meadowbrook Manor - Naperville, photo 11 / 5

Quick Facts

Total units
249
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
249
Hospital Access
Minutes from Edward Hospital in Naperville
Veteran Services
VA-contracted provider for short-term skilled nursing care
Accreditation
Joint Commission accredited for patient safety standards
Family Support
Bi-monthly dementia support group for residents and caregivers

What Families Think

Families of residents at Meadowbrook Manor - Naperville consistently praise the warmth, patience, and consistency of specific nurses, CNAs, and front-desk staff, especially the memory care team on the 3rd floor (Hamilton Unit). A few reviewers raised serious concerns about staffing levels and confusion around Medicaid billing after a resident's death.

The Good

  • Staff repeatedly praised by name for compassionate, attentive care
  • Memory care unit (3rd floor) singled out for kindness with dementia residents
  • Physical and occupational therapy credited with real rehab progress
  • Front desk staff described as warm and helpful with families
  • Long-term residents (multi-year stays) report consistent quality of care
  • Staff described as responsive with paperwork, calls, and updates

The Bad

  • One report of insufficient CNA staffing to attend to patients
  • One detailed account of confusing, poorly communicated Medicaid billing process
  • No published pricing information available

AI-generated from reviews and community data.

Meadowbrook Manor - Naperville is a senior living community in Naperville, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 155 reviews.

About Meadowbrook Manor - Naperville

Meadowbrook Manor is a skilled nursing and rehabilitation facility located in Naperville, Illinois, minutes from Edward Hospital. The community provides short-term rehabilitation and extended-stay care, combining clinical programs with a person-centered approach to healthcare tailored to individual patient and family needs.

The facility offers quality clinical rehabilitation services and skilled nursing care, with staff focused on making transitions as smooth as possible for residents. Meadowbrook is a VA-contracted provider for short-term skilled nursing care, ensuring eligible veterans have access to high-quality services. The community has earned accreditation from The Joint Commission, recognizing its commitment to meeting rigorous standards for patient safety and care.

Meadowbrook Manor emphasizes creating a warm, friendly, and secure atmosphere that feels like home. The facility recognizes that total well-being includes peace of mind and personal security, and staff prioritizes the comfort of every resident alongside clinical care.

The community offers a bi-monthly Dementia Support Group that provides a safe space for individuals living with dementia and their families or caregivers to connect, share experiences, and receive emotional support. The group focuses on education, helpful resources, coping strategies, and encouragement from others facing similar challenges through open discussion and compassionate guidance.

Types of Care at Meadowbrook Manor - Naperville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Meadowbrook Manor - Naperville

4.3overall · 155 ratings combined

4.3★ on Google (155)

Rich Laurendi

Jul 2026

via Google

Medicaid Applicants Be Ware: If you are in the unfortunate situation, like I was, where your elderly parent needs care but you need medicaid to help support the costs, please be ware. My mother was admitted in Aug/Sept of 2025. Around Nov 2025 I started working with the Naperville facility's financial coordinator - delivering financial info, varies other documents they said were required. This went on until about April 2026. Up until April 2026 we were paying in full, but she reached the minimum funds that you are allowed to keep. In May 2026 thru July 2026 we were only being charged the amount of Social Security less some health care coverage costs. Thru these months I am assuming that medicaid has kicked in plus I did not hear from the financial coordinator which told me things were at least being taken care of. My mother passed away at Naperville facility on July 11, 2026. After not hearing from the facility for months I get a message on July 14, 2026 (3) days after my mothers passing which essentially was a collection call.<br><br>Facility message: "I was sorry to hear of mom's passing - my condolences.<br><br>In looking at the documents that have been provided for her Medicaid Application - 2 questions:<br>Do you still want us to pursue the application?"<br><br>Me: "I am not familiar with this process. Would there be a reason for still pursuing it? Not sure why I’d want to?"<br>- Now I am saying this thinking she is already on Medicaid.<br><br>Facility message: "If we do not pursue the Medicaid Application, the balance due would be roughly $22,000.00 - if she has these funds, there would be no need to complete the application. If these funds are not available, then I would say we need to complete the application - please let me know as soon as possible."<br><br>Now I am thinking: Wait? - What? - did we stop pursuing it? I thought it was already in place? Does she have the funds? Obviously not - isn't this why you reduced her monthly payment?<br><br>Contacted my lawyer: He suggested I get the following: 1. Date they filed for Medicaid and the confirmation number. 2. What is the status? Approved? Pending? Denied?<br><br>So I ask the financial coordinator to provide...<br><br>Facility Message: "I would need to check with my Medicaid Liaison as I do not file the applications."<br><br>Now I am thinking: Shouldn't you check on this first? Before asking me if we want to pursue?<br><br>They clearly never filed!!!!!<br><br>I am only writing this to help other families who are in a situation where there are health concerns and financial concerns. There is no play book for children trying to help there elder parents. I hope this helps you...<br><br>My advice: If you are putting someone on Medicaid and that facility is 'helping' you do it. Stay on them for filing dates, confirmation numbers... in the end, you are not dealing with experts, but who can afford a lawyer to help when you can't pay for the facility? Just stay on them about the financial support until you have what you think you need. And peace of mind.<br><br>Meadowbrook you couldn't even wait till after I buried her to start with collections? SMH

Ayaz Khokhar

Jul 2026

via Google

I just want to say that this CNA is one of the best I give Hannah cna 5 stars on all her hard work

Barbara Masters

Jul 2026

via Google

My mother has been a resident of the 3rd floor Hamilton Unit since 2021. Our entire family is deeply grateful for the kind and professional care she has received. I would like to specifically mention nurses Nkem, Lisa, Aaron, Kim. Also her amazing CNAs Lita, Irene, Rita, Colleen, David, Marie, Nina, Natalia and Alia. I would also like to mention the amazing front desk staff including Idiola, Amber, Matthew and all others whose names I don’t know. The activities team under Sarah provide fun, good cheer and great kindness including Sean, Matthew, and all the others whose names I can’t recall. Thank you John Marc, Kathy and Dee and all of Meadowbrook!

Melissa Thorson

Jul 2026

via Google

My dad went to this place and he was vary pleased with the staff, David, Lisa Smith, Lisa Sutton, irals, juna, maydo, destiny. They helped him with everything.

Lynn Johnson

Jul 2026

via Google

Best CNA ever, Hanna, on the first floor.

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Government Inspection History

13 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 15, 2026Fire Safety StandardHealth Standard6 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

Sep 3, 2025Health Complaint2 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 10, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2025

Jul 2, 2025Health Complaint6 citations
  • Provide appropriate foot care.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

Jun 16, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 27, 2025

Jan 29, 2025Health Complaint3 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 11, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2025

Oct 10, 2024Fire Safety StandardHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 23, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 23, 2024

Sep 23, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2024

Aug 13, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2024

Apr 7, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 16, 2024

Jan 23, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 24, 2024

Dec 27, 2023Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2024

Nov 3, 2023Fire Safety StandardHealth Standard10 citations
  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023

Jul 3, 2023Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 17, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Meadowbrook Manor - Naperville offer?

Meadowbrook Manor - Naperville offers Skilled Nursing / Long Term Care.

Where is Meadowbrook Manor - Naperville located?

Meadowbrook Manor - Naperville is located at 720 Raymond Drive in Naperville, Illinois.

What do families say about Meadowbrook Manor - Naperville?

Families of residents at Meadowbrook Manor - Naperville consistently praise the warmth, patience, and consistency of specific nurses, CNAs, and front-desk staff, especially the memory care team on the 3rd floor (Hamilton Unit). A few reviewers raised serious concerns about staffing levels and confusion around Medicaid billing after a resident's death.

How did Meadowbrook Manor - Naperville do on recent health and safety inspections?

Meadowbrook Manor - Naperville had 13 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Meadowbrook Manor - Naperville?

Submit the Request Information form on this page to connect with Meadowbrook Manor - Naperville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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