2990 Riggs Avenue
3.6(13 ratings)· Erlanger average: 3.6
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Reviews of Village Care Center are sharply mixed, ranging from families who felt their loved ones received attentive, compassionate nursing care to others who reported serious concerns about staffing levels, cleanliness, and infection control. Google reviewers rated the community 3.6 out of 5 based on 13 reviews, with experiences varying widely from visit to visit.
AI-generated from reviews and community data.
Village Care Center, Erlanger, KY is a skilled nursing / long term care community in Erlanger, Kentucky. The community is licensed for up to 100 residents.
Families rate Village Care Center, Erlanger, KY 3.6 out of 5 based on 13 Google reviews.
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Help Me Choose3.6overall · 13 ratings combined
3.6★ on Google (13)
Kathy
May 2026
My mother received excellent care while at the Village Care Center. The nurses were great and loved on her daily. She always said, “They take good care of me.” They allowed her to call home when she needed to hear our voices. They made sure she ate while there and worked with her one month to get her able to come home. They had a lot of patience with her! Highly recommend their care!
Albert Beach
Apr 2026
We having visit a lot of care Center's And some deserves bad review's but this one I find nothing to complane about the staff was friendly its was clean no hospital smell while we was there they checked in on her. Seveal time So why so many bad reviews? I believe its because peple like to give bad reviews deserved or not. I'm not saying they didn't have anything to complain about but if we who don't have a complaint don't give a review it gets one sided and people like us looking for a place may chose not to bring your Love one here So as of now we are very happy here and I have no regrets bringing my love one here .
Rebecca Espinoza
Nov 2024
Do not take your love one there !never enough staff and never clean and they are never watched there last days are horrible in this place !if your loved one is a fall risk from the start make sure they lower bed and put a mat down .mark the bedding make sure it's changed .plz check in on your love ones daily In care center .elderly deserve alot better!very sad
Donald Pickett
Sep 2024
Do not send your love one to this facility if you want them to recover and come home to you or go back to their own home. They are not vested in provided good physical therapy to get your love one up and mobile again. They're more concerned about not letting any of their patients fall. In my mothers careteam meeting, the one thing I asked of them was to get her acclimated to using her walker. I would come to her room for a visit and her walker would be buried in the back of her bathroom but they had a wheelchair right by her bed. My overall experience was horrible and I don't want you or your loved ones to have the same experience. Fortunately my mother's getting the physical therapy she needs at home now.
Michele Rogers
Dec 2023
Don't let your loved ones come here. Absolutely no rules about employee vaccinations and they're in the middle of a COVID outbreak without a mask in sight!
Village Care Center, Erlanger, KY offers Skilled Nursing / Long Term Care.
Village Care Center, Erlanger, KY is located at 2990 Riggs Avenue in Erlanger, Kentucky.
Reviews of Village Care Center are sharply mixed, ranging from families who felt their loved ones received attentive, compassionate nursing care to others who reported serious concerns about staffing levels, cleanliness, and infection control. Google reviewers rated the community 3.6 out of 5 based on 13 reviews, with experiences varying widely from visit to visit.
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