1 / 5CMS Care Compare
Reviews for Van Buren Health & Rehab are sharply mixed: some families praise the compassionate nursing staff and clean, comfortable rehab experience, while others describe cold food, unresponsive staff, unclean conditions, and poor communication. The facility's 3.8 rating reflects this split between very positive and very negative accounts.
AI-generated from reviews and community data.
Van Buren Health & Rehab is a senior living community in Van Buren, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Private Bathroom. Families rate it 3.8 out of 5 across 99 reviews.
Van Buren Health & Rehab is a skilled nursing and long-term care facility in Van Buren, Arkansas, licensed for 140 residents. It serves both rehabilitation and extended-stay patients.
Family experiences at the facility divide sharply. Some families report that staff are attentive and compassionate, with clean rooms, tasty meals, and responsive care that instilled confidence during rehabilitation stays. Others describe significant struggles: difficulty locating residents upon arrival, staff who declined to help with directions, cold food served late, and long periods without check-ins despite family presence. Food temperature and timeliness emerged as a consistent complaint in negative reviews, as did the accessibility of staff for assistance with resident needs.
The facility holds a 3.8 out of 5 Google rating across 99 reviews, reflecting this substantial variation in family experience. Prospective families may want to ask detailed questions about staffing ratios, meal service procedures, and staff training during a visit.
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Help Me Choose3.8overall · 99 ratings combined
3.8★ on Google (99)
Jade
Mar 2026
DO NOT SEND YOUR LOVED ONES HERE. The employees do not care about the people here at all. They’re rude, they have no compassion or empathy, they lose people’s belongings and they treat the elderly people terribly. Especially if they’re on Medicaid.
Peggy Bartley
Mar 2026
My mom was in there for 16 days we complained every day her food was cold ice cold when she finally got it. We would visit her for hours and on one would come to see if she needed anything I would always have to go get her ice water when I got there the cup was always empty. She would ask for coffee with her food it was cold too.i even asked to speak to the administrator I have yet to meet him. Didn't know any names of the nurses or aids they didn't where badges and didn't introduce themselves. This place was supposed to be above average over all the rest of them this one was forth on the list out of 15 places. In my opinion this one should have been last place. The first three choices had no beds so I went with this one never again. I would advise everyone to make that choice wisely check further into it before making that decision.
Kim Seaman
Feb 2026
I went to go visit a family member. And my first interactions with Steph was horrible. I asked somebody if they could direct me to where my family member was and their response was I am not a nurse. I had to ask five people to eventually find out where they were. The staff would just point in a direction there was no help. There's not enough. Handicap ramps to be able to maneuver people in and out of the building. There were boxes piled all along the walls, I can understand maybe they had recently got a delivery but they were there for 3 days. I just felt very uneasy at the environment. It did not feel clean and definitely does not look like the pictures they have on their website. So my first impression is a thumbs down. I wouldn't leave my dog there. Unfortunately I don't live in the state so I don't have a say in where my family member is staying. I am grateful that it's temporary. I only wish I had thought to take some pictures.
jim
Feb 2026
Everybody at VBHR is really nice and caring. the nurses and CNA"s take excellent care of my wife. The administrator is a down to earth guy, The DON's, the social worker and the ladies in the business office are always nice and helpful , I am glad we got my wife into this facility ,In my opinion its the best of the best.
Tami Crowe
Dec 2022
The staff truly care for their patients and it shows with everything they do for them! I feel confident we left mother in the best hands possible for her rehab! The rooms are clean and tidy, the food is tasty and healthy.
3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have an alternate power supply for its alarm system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 14, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2023
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2023
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2023
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 7, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2023
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2023
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Van Buren Health & Rehab offers Skilled Nursing / Long Term Care.
Van Buren Health & Rehab is located at 1404 North 28th Street in Van Buren, Arkansas.
Reviews for Van Buren Health & Rehab are sharply mixed: some families praise the compassionate nursing staff and clean, comfortable rehab experience, while others describe cold food, unresponsive staff, unclean conditions, and poor communication. The facility's 3.8 rating reflects this split between very positive and very negative accounts.
Van Buren Health & Rehab had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Van Buren bring help to the house: daily living, companionship, and respite for family caregivers.
