Carrie Carter
Jan 2026
The staff provides exceptional, person centered care, regularly going above and beyond to guarantee residents have everything they need.
Valley Springs Rehabilitation And Health Center
228 Pointer Trail West4(20 ratings)· Van Buren average: 3.6
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Quick Facts
- Total units
- 105
- Medicare rating
- 4 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 105
- Inspections
- View history (34 citations)
- Setting
- Combined long-term care and short-term rehab facility
- Transportation
- Scheduled transport to medical appointments
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers describe a facility with genuinely caring, patient staff who go above and beyond for long-term residents, but experiences are mixed, with some reporting serious concerns about cleanliness, hygiene care, and fall response times. The building itself is noted as older and in need of updates.
What reviewers praise
- Staff described as exceptional, patient, and kind
- Long-term residents received attentive care for years
- On-site physical therapy supports recovery and mobility
- Transport to appointments provided
What reviewers flag
- One report of strong urine odor and unclean conditions
- One report of staff unable to get resident showered regularly
- One report of slow response after a fall
- Building described as old and needing remodel/updated equipment
AI-generated from reviews and community data.
Valley Springs Rehabilitation And Health Center is a senior living community in Van Buren, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 4.0 out of 5 across 20 reviews.
About Valley Springs Rehabilitation And Health Center
Valley Springs Rehabilitation & Health Center is a long-term care and short-term rehabilitation facility in Van Buren, Arkansas. The community offers 24/7 care, on-site therapy services, transport to appointments, and daily activities designed to support seniors in maintaining their independence and quality of life.
The center provides personalized care plans tailored to each resident's unique needs, with a focus on holistic wellness that addresses both physical and mental health. The facility is staffed by skilled licensed nurses, therapists, and caregivers who are committed to treating every elder with respect, empathy, and kindness. The modern facility is designed to enhance comfort and safety, offering a peaceful environment for residents to call home.
Physical therapy plays a central role in the center's approach to care, helping seniors stay active and mobile while recovering from surgery or managing age-related changes. The community recognizes that successful recovery requires attention to both body and mind, integrating mental and emotional well-being into all aspects of care. Staff are dedicated to fostering a family-like atmosphere that promotes healing and supporting families throughout the care decision-making process.
Types of Care at Valley Springs Rehabilitation And Health Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Social Activities
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Help Me ChooseReviews of Valley Springs Rehabilitation And Health Center
4overall · 20 ratings combined
4★ on Google (20)
melanie gordon
Jan 2026
They let me fall out of the bed and my husband said I hit the call button and it would take an hour for them to check on me. He said he talked to them several times. I was finally sent to a true rehabilitation center not a nursing home and they helped me walk again.
H
Nov 2025
When my sister in law had to transition from Assisted Living to Skilled Nursing care it was pretty scary. This facility is always clean with the exception of a client’s accident. The staff are so incredibly patient and supportive and kind to my loved one. I have zero issue recommending this facility and a hundred reasons why I would recommend it.
Carol Hopkins
Feb 2025
I can't say enough good things about this place! My husband was there for 8 years and he was well taken care of.. he was completely paralyzed and they really watched him and seen to his needs.. the staff is great! They go way beyond what is their job! I owe these people so much that I can never repay ..
Brianna Parks
May 2023
My father is here, upon my 1st visit the place wreaks of urine. Horribly. Some of the nurses are great and some are not. The place looks old and dated. Needs a remodel and updated equipment. If we had another place to put my father we would. Do not bring your loved ones here. They cannot get my dad to shower and “cannot force him” so he’s always unkempt and dirty until my family comes around to get him to go into the shower (much easier). Overall if you love your family don’t put them here if you want to leave them somewhere to rot then this is the place. Maybe they could change my mind one day but the current state of the facility is morbid. They are suppose to move my dad into an all men’s wing since he’s in a wing with women who steal items from his room and out items in there. I didn’t see many staff members even in the hallway he’s in they were all outside talking in the main lobby. There is a low level care taken here and for a patient with Alzheimer’s it’s unacceptable.
Government Inspection History
3 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 24, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025
Dec 21, 2023Fire Safety StandardHealth ComplaintHealth Standard9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 4, 2024
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
The resident has the right to receive notices in a format and a language he or she understands.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Have an alternate power supply for its alarm system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Sep 23, 2022Fire Safety StandardHealth Standard14 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedCorrected Aug 14, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2022
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity B of L: potential for minimal harm, patternCorrected Oct 14, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Valley Springs Rehabilitation And Health Center offer?
Valley Springs Rehabilitation And Health Center offers Skilled Nursing / Long Term Care.
Where is Valley Springs Rehabilitation And Health Center located?
Valley Springs Rehabilitation And Health Center is located at 228 Pointer Trail West in Van Buren, Arkansas.
What do families say about Valley Springs Rehabilitation And Health Center?
Valley Springs Rehabilitation And Health Center carries a 4.0 out of 5 rating from 20 Google reviews. Reviewers describe a facility with genuinely caring, patient staff who go above and beyond for long-term residents, but experiences are mixed, with some reporting serious concerns about cleanliness, hygiene care, and fall response times. The building itself is noted as older and in need of updates. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Valley Springs Rehabilitation And Health Center do on recent health and safety inspections?
Valley Springs Rehabilitation And Health Center had 3 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Valley Springs Rehabilitation And Health Center?
Submit the Request Information form on this page, or contact Valley Springs Rehabilitation And Health Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Valley Springs Rehabilitation And Health Center? Claim this listing to update photos, pricing, and details. It's free.
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