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University Park Rehabilitation and Healthcare Center

1400 Medical Park Dr

3.7(66 ratings)· Fort Wayne average: 4.3

University Park Rehabilitation and Healthcare Center, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
104
Therapy Services
On-site physical and occupational therapy

What Families Think

Reviews of University Park Rehabilitation and Healthcare Center are sharply divided: many families praise the warmth and dedication of nursing staff, therapists, and administration, especially for rehabilitation care, while a substantial number of others describe serious lapses in communication, lost belongings, food quality, and safety oversight. The community has a mix of high praise for individual caregivers and management alongside repeated complaints about basic responsiveness and cleanliness.

The Good

  • Nurses and CNAs frequently described as kind and attentive
  • Physical and occupational therapy praised by multiple reviewers
  • Director of Nursing named and praised specifically
  • Activities director organizes music sessions and events
  • Several families say staff treated residents with dignity

The Bad

  • Multiple reports of front desk and phone not being answered
  • Several reviewers cite missing or stolen personal belongings
  • Repeated complaints about poor food quality
  • One report of discharge with no communication to family physician
  • Some reviewers describe dirty rooms and broken fixtures
  • One report of inadequate resident safety supervision between patients

AI-generated from reviews and community data.

University Park Rehabilitation and Healthcare Center is a senior living community in Fort Wayne, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 63 reviews.

About University Park Rehabilitation and Healthcare Center

University Park Rehabilitation and Healthcare Center is a care center located in Allen County, in the Fort Wayne area, described by the community as a warm and welcoming place to call home.

The community emphasizes genuine hometown care, treating residents, their loved ones, and staff as family, and integrating the care center into the surrounding community.

Residents are supported by skilled medical staff, with the community noting that residents thrive through specialized care programs offered on site.

Types of Care at University Park Rehabilitation and Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of University Park Rehabilitation and Healthcare Center

3.7overall · 66 ratings combined

3.6★ on Google (63) · 4.7★ on Yelp (3) · Yelp page ↗

Carolyn Davidson

Jun 2026

via Google

I love this place. They have a lot of the younger generation, it’s not your normal Population but the administrator is doing a fantastic job with keeping the place looking nice very calm atmosphere and the staff are well reversed on how to care for these members.

John Foley

Jun 2026

via Google

My family had a positive experience with the staff at University Park Rehabilitation and Healthcare Center. The nurses, therapists, and caregivers were compassionate, attentive, and treated our loved one with dignity and respect throughout their stay. The rehabilitation team worked hard to help with recovery goals, and communication with our family was always professional and helpful.<br><br>The facility was clean and welcoming, and it was clear that many staff members genuinely cared about the well-being of the residents. We appreciate the support and care provided during a challenging time and are grateful for the dedication shown by the team at University Park. Thank you for everything you do for your residents and their families.

Tim Russ

May 2026

via Google

Nursing staff fabulous nutrition sucks worse than prison

Sabrina Mycroft

Mar 2026

via Google

The DON Came for a Visit with me today 03/27/26 at the facility I am in now she was super sweet caring can't wait to possibly move to the facility sure was sweet to see a friendly face and treated as a human

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Government Inspection History

10 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 19, 2026Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026

Apr 11, 2025Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 11, 2025

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2025

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 11, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2025

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2025

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2025

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2025

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 11, 2025

  • Provide a written emergency evacuation plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 20, 2025

Dec 16, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 2, 2025

Nov 25, 2024Health Complaint2 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024

Jun 25, 2024Health Complaint1 citation
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2024

Jun 6, 2024Fire Safety StandardHealth Standard11 citations
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2024

  • Provide primary/alternate means for communication.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 17, 2024

Mar 26, 2024Health Complaint1 citation
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 4, 2024

Feb 14, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 15, 2024

Dec 6, 2023Health Complaint2 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 15, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023

Oct 12, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does University Park Rehabilitation and Healthcare Center offer?

University Park Rehabilitation and Healthcare Center offers Skilled Nursing / Long Term Care.

How much does University Park Rehabilitation and Healthcare Center cost?

University Park Rehabilitation and Healthcare Center has not published its pricing. For context, communities in Fort Wayne that publish rates start around $3,005 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is University Park Rehabilitation and Healthcare Center located?

University Park Rehabilitation and Healthcare Center is located at 1400 Medical Park Dr in Fort Wayne, Indiana.

What do families say about University Park Rehabilitation and Healthcare Center?

Reviews of University Park Rehabilitation and Healthcare Center are sharply divided: many families praise the warmth and dedication of nursing staff, therapists, and administration, especially for rehabilitation care, while a substantial number of others describe serious lapses in communication, lost belongings, food quality, and safety oversight. The community has a mix of high praise for individual caregivers and management alongside repeated complaints about basic responsiveness and cleanliness.

How did University Park Rehabilitation and Healthcare Center do on recent health and safety inspections?

University Park Rehabilitation and Healthcare Center had 10 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit University Park Rehabilitation and Healthcare Center?

Submit the Request Information form on this page to connect with University Park Rehabilitation and Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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