Truewood by Merrill, New Bern

Tiffany Johnson

Jul 2026

via Google ↗

My staff and I were invited to Truwood by Tyler for their "Meet Me at the Pit" 4th of July celebration. The facility was beautiful, the staff was so welcoming and all the residents seemed to be really enjoying themselves. The staff was very attentive to the residents. We loved seeing them put on such a great event for the residents & family members. They had sno cones, cotton candy station, popcorn station, music, live entertainment and more. I look forward to going back for a tour soon to see the full facility and all it has to offer.

Patty Edens

Jul 2026

via Google ↗

Great experience. My Husband recently placed his Dad at Truewood. Very friendly, professional staff and very clean. The chef and dining staff as well as the food served is excellent. Tyler has been remarkable at answering all of our questions. We are confident this is the right fit for his Dad.

John Riggle

Jun 2026

via Google ↗

Truewood has been an excellent transition for my Dad to be closer to family while maintaining his independent living with the optional care levels provided. The staff is very friendly and always helpful. Truewood offers additional services like weekly cleaning and laundry for reasonable rates. The dining hall is really fancy and the food options are well planned. They have good walking paths for exercise as well as a fitness room and clubhouse where they offer and encourage fun activities for the residents. Tyler Beaman has made us feel confident and assured in the care given at Truewood.

Lorraine Bellmer

Jan 2026

via Google ↗

Long review but worth the read- My Mom has been slowly declining as she ages, just as any other parent does. I live a little over an hour away from New Bern, and I can’t move closer to her because of work. I began looking at communities for her to go to. I looked up Truewood and saw it has wonderful reviews. After doing some more research on the building and the staff, I decided to give them a call last week. I talked with the director, Lara and she answered all of my concerns and reassured me that this would be a very smooth transition process for mom. Mom is living independently but with her recent decline I think she needs more support and hiring someone in home just isn’t what I want to do. I want her to be surrounded by community and other people she can relate to. Lara told me about the wonderful activity programs they have available, the dining room for the community, and the staff around the clock 24/7. I thought about all of this over the weekend, and wanted to leave a review so that others know that this is truly a great place to move your parents. Lara was very responsive, very knowledgeable and helpful in addressing my concerns about moving my mom in. So excited to see how this process turns out, I know I’m making the right choice for mom!

KC Dreams

Aug 2023

via Google ↗

When my mom finally realized she needed to do something about her living situation I jumped on the chance and went to my first choice for her, Truewood. I'd been researching communities for a couple of years and while not the newest in the bunch, it has always been the one that "felt" best. I meet up with Alberta and Allison who have both just been wonderful throughout this process. They worked with me to get everything settled in a very short amount of time. I ended up staying in the area for 6 weeks while I got mom paired down using a company that they knew of (great recommendation). They were honest with me in their concerns for the level of care I wanted to move her into and while the extra steps added uncertainty to an already stressful situation, it was for the best, and I appreciated that they did not want my mom to be in an unsafe situation. Mom's apartment is very comfortable and she feels safe. The grounds overall are well maintained and so many residents are very proud of their gardens that benefit everyone. There are activities, transportation, and a great dining room. We bought the independing living plus program which provided an extra level of care I was really happy to get for my mom. It offers delivered meals when she can't get to the dining room, laundry and cleaning service and has also helped with her dog that she would not have moved without! I think it's a newer program as there have been a number of details and schedules that are still being worked out. That being said, everyone has been very helpful and I believe they genuinely want to get it resovled. Finally, they have been great in communicating with me as various issues with mom come up. I very much appreciate that being 6 hours away! If you are looking for a warm and friendly community for your loved one(s) please visit here.