Tim Wiscarva
Jun 2026
Enjoyed playing old time music for the residents here. Staff was great about getting all of the residents together . Jalexus, the activity director made it very enjoyable for all. Thank you! The Old Time Music Machine
1 / 5Quick Facts
- Building security
- Secured entrances with controlled access on-site
- Care continuum
- Skilled nursing/long-term care offered alongside memory care
- Dietary flexibility
- Kitchen adjusted meals for a vegetarian resident
What Families Think
Reviews of The Gardens of Trent are sharply divided: some families praise friendly staff, a clean and cheerful setting, and engaging activities, while others report serious concerns about neglect and difficulty getting the community to communicate with family members.
The Good
- Friendly, professional staff noted by several reviewers
- Clean, bright, and cheerful physical environment
- Engaging activities like live music and social programs
- Staff accommodated a resident's vegetarian dietary needs
The Bad
- One serious report of a resident going unchanged/neglected
- One report of restricted family visitation and poor communication
- Very low overall Google rating (2.1 from 15 reviews)
AI-generated from reviews and community data.
About The Gardens of Trent
The Gardens of Trent is a memory care community in New Bern, North Carolina, specializing in care for individuals with Alzheimer's disease, dementia, and other memory-related conditions. The community provides a safe, secure environment with 24/7 trained staff who deliver personalized care, structured routines, and engaging activities designed to promote cognitive health and quality of life.
The community features secured entrances and controlled access to create a safe setting for residents who may be at risk of wandering or require extra protection due to cognitive or physical challenges. Monitored common spaces and trained staff available around the clock ensure residents' safety while supporting independence and engagement. The environment is designed to be bright, cheery, and clean, with homelike settings meant to reduce stress and enhance well-being.
Programming includes sensory-based activities, specialized dining to meet residents' unique needs, and structured daily activities tailored to individual care plans. The community emphasizes social interaction and engagement as part of its approach to supporting residents' quality of life and dignity.
Types of Care
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
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Help Me ChooseReviews
2.1overall · 15 ratings combined
2.1★ on Google (15)
Erika Mcgrouty
Mar 2026
I was told by a Hone Instead member that last October they marked a diaper of a patient with a marker to see if the staff would change the patient after they left and it happened often that her patient went unchanged. They do not take care of the elderly and is very neglectful which is abuse. DO NOT send your loved ones here. This place needs to be shut down. I highly recommend someone in charge to shut this place down.
Kelly Fulbright
Jan 2024
Friendly and professional staff. Made my father feel welcomed. The community is bright, cheery and very clean. There are fun activities, and he is enjoying the social interaction.
Joe Wells
Dec 2023
I would give them no stars if possible. Not a good place. They won't let my mother see her mother because she complains about things she sees as not right. My mother loves her mother and only wants what is right for her. Unfortunately my aunt is supposed power of attorney and doi care as long as she isn't effected. And don't post call and let's talk because you have a manager who only does things their way. Terrible place.
Sheila Mason
Apr 2019
My mom arrived yesterday....spa? There was a sign above the (everyone's) shower door that said "bath/ spa". ..misleading . So far everyone is nice . The nutritionist got a little agitated because no one told her that Mom's a vegetarian. She immediately came up with a plate of fresh fruit and veggies. Momma was tickled ( that's downeast for very happy).. so far so good 🙄
Frequently Asked Questions
What types of care does The Gardens of Trent offer?
The Gardens of Trent offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is The Gardens of Trent located?
The Gardens of Trent is located at 2915 Brunswick Ave in New Bern, North Carolina.
What do families say about The Gardens of Trent?
Reviews of The Gardens of Trent are sharply divided: some families praise friendly staff, a clean and cheerful setting, and engaging activities, while others report serious concerns about neglect and difficulty getting the community to communicate with family members.
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