1 / 5CMS Care Compare
Reviews for Trillium Place are mixed: several visitors describe a clean facility with friendly, attentive nursing staff and a good rehab experience, while at least one serious complaint raises concerns about medication being withheld and staff honesty, and multiple reviewers flagged the social work team as unhelpful.
AI-generated from reviews and community data.
Trillium Place by Tandem Living is a senior living community in LANCASTER, Pennsylvania offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 4.3 out of 5 across 26 reviews.
Trillium Place is a nursing center located in Lancaster, Pennsylvania, offering rehabilitation, personal care, skilled nursing, and memory care services for its residents.
The community is owned and managed by Tandem Living, a nonprofit organization that also operates two independent living communities, Woodcrest Villa and Calvary Homes. Tandem Living follows a Christ-centered mission to partner with and support vibrant senior living communities where residents can pursue their passions, deepen relationships, prioritize wellness, and live fully at every age.
As a nonprofit, Trillium Place and its parent organization rely on the generosity of donors and volunteers to help provide compassionate care. Support comes through avenues such as a benevolent care program that assists residents who have outlived their financial resources, as well as volunteer opportunities like providing transportation or sharing meals with residents.
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Help Me Choose4.3overall · 26 ratings combined
4.3★ on Google (26)
Jimmy Swarr
Nov 2025
I would not trust leaving an incapacitated loved one at this place alone. The nursing staff refused my dying mother medicine she was charted and refused to remove her wedding band from a swollen finger and, when questioned the next day about my report of what I had personally witnessed, lied to their supervisors about it. Don't turn to the chief social worker for help. You'll get nothing but excuses. My mother would have had more honest care at a rundown County facility
Jackie Washington
Oct 2025
This is a nice nirsing home.
Deborah Heverly
Sep 2023
They tour a museum where I worked their driver hit my car! They called me once and found out the video didn’t catch it now I’m left to pay. Every nasty people I would not want my loved ones anywhere near them!!! UPDATE TO RESPONSE!! No discrepancy, No investigation insurance never called me or the police or my insurance so how can they be investigating? Please don’t lie on my behalf I come to terms that I will have to pay.
Nicole Nicole
Feb 2023
The social workers are terrible here. Super unkind and impatient. They are young and entitled, not the types to be working with senior citizens and their families.
Richard Balderston
Nov 2022
I am involved in the chorus, and take part in water volleyball and aquatic exercises. I tink the pool staff is excellent and make the activites at the pool enjoyable.
4 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2026
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Install properly constructed and protected linen or trash chutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Trillium Place by Tandem Living offers Memory Care and Skilled Nursing / Long Term Care.
Trillium Place by Tandem Living is located at 1520 HARRISBURG PIKE in LANCASTER, Pennsylvania.
Reviews for Trillium Place are mixed: several visitors describe a clean facility with friendly, attentive nursing staff and a good rehab experience, while at least one serious complaint raises concerns about medication being withheld and staff honesty, and multiple reviewers flagged the social work team as unhelpful.
Trillium Place by Tandem Living had 4 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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