MyLivingChoice

Transitions Healthcare Shook Home

55 South Second Street

3.6(29 ratings)· Chambersburg average: 4.1

Transitions Healthcare Shook Home, photo 11 / 4

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
65
Facility size
Only 45 beds, an intimate setting
Rehab services
On-site outpatient PT, OT, and speech therapy
Levels of care
Skilled nursing, personal care, and residential living combined

What Families Think

Reviews for Transitions Healthcare Shook Home are mixed, with some families praising attentive nursing and rehab staff while others report serious lapses in basic care and communication. The facility is a small, 45-bed skilled nursing and rehab center in downtown Chambersburg offering short-term therapy and long-term care.

The Good

  • Multiple reviewers praise caring, attentive nursing staff
  • Private rooms available for rehab patients
  • Helpful physical therapy for post-hospital recovery
  • Clean, modern, and comfortable common areas
  • Intimate, close-knit 45-bed setting
  • On-site beauty salon and barber shop

The Bad

  • Several reports of understaffing affecting resident care
  • One report of residents not being cleaned when needed
  • One report of unfriendly front-desk staff and unanswered call bells
  • One report of case worker not returning calls about discharge planning

AI-generated from reviews and community data.

Transitions Healthcare Shook Home is a senior living community in Chambersburg, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.6 out of 5 across 29 reviews.

About Transitions Healthcare Shook Home

Transitions Healthcare Shook Home is located in the heart of historic downtown Chambersburg, Pennsylvania, offering 24-hour skilled nursing care, personal care, and residential living. The in-town location provides easy access to nearby retailers, eateries, physicians' offices, and medical centers.

The community offers short- and long-term 24/7 professional medical care, including out-patient physical, occupational, balance, and speech therapy, supporting residents returning home after a hospital stay for acute illnesses, traumatic injuries, or elective surgeries. Well-appointed apartments provide personal assistance in a home-like atmosphere with courtyard views, and professional care staff support both physical and medical needs within an apartment-style living setting.

With only 45 beds, Shook Home has an intimate, close-knit feel. Residents may choose from three styles of semi-furnished private rooms across three levels, allowing for a range of preferences in accommodations.

Common spaces include beautifully landscaped courtyards, a lounge with an aviary, and an Activities Room with internet access, giving residents a variety of settings in which to spend their time. Meals are served in a dining room featuring a steam table and restaurant-style point-of-service, and residents have access to an in-house Beauty Salon & Barber Shop staffed by a licensed beautician.

Types of Care at Transitions Healthcare Shook Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Transitions Healthcare Shook Home

3.6overall · 29 ratings combined

3.6★ on Google (29)

Carl Mellott Sr

Jul 2026

via Google

My wife is doing well there for rehab. She loves her private room<br>The staff have been excellent to her. PT has been very helpful. Keep up the good work Transitions!!

Devon Cosey

Feb 2026

via Google

Care at the shook home is terrible.. My grandfather is here and not getting the care he needs. They dont clean the patients when they need it and family has to go in and do it! Then the staff says aww you dont have to do that. Well somebody does because the staff isnt. We expressed our concerns and still no solution.

Bryan Herber

Jul 2025

via Google

Sadly I was canceled for an August 12 performance at Transitions Shook in Chambersburg, PA, by Tiffany Kline which has been booked for quite some time. I was the only vendor who stuck with the place through the pandemic, being understanding when there was a quarantine and being flexible with cancellations, including Norovirus, which usually happens when people don't wash their hands and then it spreads from the kitchen. This time, something else came up where she just wanted to free up space in the budget. In checking with Transitions corporate, they confirmed that the budget was not cut, so I was essentially a placeholder until something else came along that she wanted to do. I've performed there since 2018 doing a lot for the community. Hopefully moving forward, other vendors will not be treated this way. If corporate didn't slash the activities budget, then either the local administrator did, or Tiffany just wanted to do something else, but it's close enough to the date now that I probably won't be able to fill that day now.

kiara jones

May 2025

via Google

They denied me for work comp because they said they not sure how I fractured my shoulder by rolling a 400 pound patient over it would have never happen if I wasn’t move to first floor after I did all my care I had go do 8 extra people cause there was not enough staff in building .

love jones

May 2024

via Google

I wish I could give them 0 stars the staff isn't friendly when you come in they look you in your face and not speak that's if they buzz you in. They will leave you outside. The case worker don't return calls or make sure that everything is in place for your transition out of there.On the temporary side (therapy).The call bell is a joke. I can go on and on. It's very scary no accountability here. Faith is the nicest person here the (CNA) Medicare has a rating of 2 stars go figure.

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Government Inspection History

7 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 5, 2026Health Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026

Jul 22, 2025Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 14, 2025

Apr 3, 2025Fire Safety StandardHealth Standard15 citations
  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2025

  • Provide properly sized and located linen or trash receptacles.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2025

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

Mar 28, 2025Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 9, 2025

Jun 20, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jul 9, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 9, 2024

May 30, 2024Fire Safety StandardHealth Standard11 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 9, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2024

  • List the names and contact information of those in the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected May 16, 2024

Jun 22, 2023Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Transitions Healthcare Shook Home offer?

Transitions Healthcare Shook Home offers Skilled Nursing / Long Term Care.

Where is Transitions Healthcare Shook Home located?

Transitions Healthcare Shook Home is located at 55 South Second Street in Chambersburg, Pennsylvania.

What do families say about Transitions Healthcare Shook Home?

Reviews for Transitions Healthcare Shook Home are mixed, with some families praising attentive nursing and rehab staff while others report serious lapses in basic care and communication. The facility is a small, 45-bed skilled nursing and rehab center in downtown Chambersburg offering short-term therapy and long-term care.

How did Transitions Healthcare Shook Home do on recent health and safety inspections?

Transitions Healthcare Shook Home had 7 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Transitions Healthcare Shook Home?

Submit the Request Information form on this page to connect with Transitions Healthcare Shook Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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