MyLivingChoice

Home Instead

430 Phoenix Dr

4.6(34 ratings)· Chambersburg average: 4.1

Home Instead, photo 11 / 5

Quick Facts

Care Setting
In-home care, not a residential facility
Care Focus
Includes hospice support alongside home health

What Families Think

Families describe Home Instead in Chambersburg as a responsive, compassionate home health agency that stepped in quickly during hospital discharges and other urgent situations. Reviewers consistently praise individual caregivers by name for their warmth, reliability, and flexibility with scheduling.

The Good

  • Praised for compassionate, attentive caregivers
  • Quick response to urgent or last-minute requests
  • Flexible with changing family schedules
  • Strong communication from office staff
  • Multiple caregivers named and praised individually

AI-generated from reviews and community data.

Home Instead is a home care agency serving Chambersburg, Pennsylvania offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.6 out of 5 across 34 reviews.

About Home Instead

Home Instead in Chambersburg, Pennsylvania provides home health and hospice care to families navigating complex medical transitions. The service coordinates professional caregivers into homes to support seniors following hospitalization or during end-of-life care.

Families consistently praise the Chambersburg office staff for rapid responsiveness and genuine flexibility. One family described how they received help within days of an unexpected hospitalization, with the scheduling team adjusting care plans to fit their circumstances. Caregivers are described as proactive, learning each client's preferences, engaging thoughtfully during visits, and approaching their work with both competence and warmth. Families highlight the compassionate demeanor of individual caregivers, noting their willingness to take on additional responsibilities and handle personal care with gentle attention.

Home Instead Chambersburg holds a 4.6 out of 5 rating across 34 Google reviews, with families expressing gratitude for both coordination and direct care quality. The consistent theme across feedback is that the team responds promptly to inquiries and adapts to family needs without friction.

Types of Care at Home Instead

At-Home Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Home Instead

4.6overall · 34 ratings combined

4.6★ on Google (34)

Denise Cook

May 2026

via Google

If you're looking for compassionate care and skilled staff for your loved one, Home Instead is the best agency by far. I was so impressed by how everything was handled. No waiting for a response when inquiring and very well trained staff. I highly recommend!!

Collette Dziemian

Apr 2026

via Google

Home instead was there when we needed it most! I count home instead as nothing short of a miracle when my mom was discharged from over a month hospitalization. Gail at the Chambersburg office was amazing in anticipating and meeting our needs. She responded to text and email with incredible prompt compassionate communication. She understood as we needed to make adjustments in the scheduling too. The home care professionals who helped mom were just as much a blessing. Two Diana’s and Wanda stand out the most. I am grateful beyond words to find Home Instead when we needed it! Thank you all!

Jill McCrory

Apr 2026

via Google

We had an incredible experience with Home Instead Chambersburg PA. I want to especially commend Angie Lance. She is the most loving, caring, considerate, and gentle person I've met. Her care of our loved one was over and beyond. Thank you, we are forever grateful.

Kate Griffin

Feb 2026

via Google

I wanted to post a 5 Star review specifically for Monica Hogue. Monica has recently been assisting my mom 3 days per week. Monica has a positive and upbeat attitude! She is eager to assist and proactive in seeking out additional needs and responsibilities. Monica is very thorough with her cleaning and seeks opportunities to engage and learn my mom's preferences. Overall, Monica is fantastic and we are so thankful that she is here to help!

Jen K

Jul 2025

via Google

Amazing caregivers - compassionate and hard working. We needed last minute help after unexpected hospitalization and the team at Home Instead bent over backwards to meet our needs, flexed with our crazy schedules and cared for mom with grace and kindness. From the person who met us on day one and the people who coordinated the schedules through each caregiver, the service was beyond impressive. So grateful and would recommend this agency to everyone.

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Home Instead, never sold or shared.

Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 430 Phoenix Dr in Chambersburg, Pennsylvania.

What do families say about Home Instead?

Families describe Home Instead in Chambersburg as a responsive, compassionate home health agency that stepped in quickly during hospital discharges and other urgent situations. Reviewers consistently praise individual caregivers by name for their warmth, reliability, and flexibility with scheduling.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Chambersburg.