Mercy House

4.9(8 ratings)· Chambersburg average: 4.2

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Quick Facts

Total units: 11
Licensed capacity: 11 residents
Facility type: Nonprofit hospice care, not standard assisted living
Payment accepted: Private-pay only, no Medicare or Medicaid
Visiting policy: No restrictions on visiting hours
Stay type: Offers respite stays for caregiver relief
Regional distinction: First hospice facility of its kind in county

What Families Think

Mercy House is a nonprofit hospice care facility in Chambersburg, Pennsylvania, offering end-of-life care rather than traditional assisted living. Reviewers consistently describe deeply compassionate, respectful care for patients and their families during very difficult times, with high marks for cleanliness and staff dedication.

The Good

Reviewers repeatedly praise compassionate, dignity-focused end-of-life care
Facility described as clean and well organized
Strong teamwork with partnering hospice agencies noted
No restrictions on visiting hours for families
Staff described as caring 'from the heart' by multiple reviewers

The Bad

Does not accept Medicare, Medicaid, or private insurance
Only 8 reviews available, limiting broader assessment

AI-generated from reviews and community data.

Mercy House is a senior living community in Chambersburg, Pennsylvania offering Assisted Living. Amenities include Emergency Call System, Private Bathroom and Private Rooms. Families rate it 4.9 out of 5 across 8 reviews.

About Mercy House

Mercy House of Chambersburg is a nonprofit hospice care facility providing end-of-life care in Chambersburg, Pennsylvania. The facility was the first of its kind in Franklin County and serves individuals from the community and surrounding counties who cannot be cared for at home or do not require hospitalization.

Mercy House offers around-the-clock personal care in a warm, home-like setting for individuals on hospice. The facility employs specially trained and licensed caregivers who address the physical, emotional, and spiritual needs of guests while providing support and comfort to families and friends. Care is delivered in partnership with area hospice agencies to create comprehensive, holistic plans.

The facility features private rooms and a tranquil environment with no restrictions on visiting hours, allowing families to remain as close as needed. Mercy House also provides respite stays, offering caregivers a chance to rest and recover while hospice care continues without interruption.

As an independent nonprofit organization, Mercy House operates on private-pay, short-term stays with competitive and affordable daily rates and flexible payment plans available. The organization does not receive funding from Medicare, Medicaid, government resources, or private insurance; financial sustainability relies on donations from individuals and businesses, grants, and bequests.

Types of Care at Mercy House

Assisted Living

Amenities

Room Amenities

Emergency Call System
Private Bathroom
Private Rooms
Wheelchair Accessible

Community Amenities

24-Hour Staff
On-Site Nurse (RN)

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Reviews of Mercy House

4.9overall · 8 ratings combined

4.9★ on Google (8)

Cathy Gordon

Jun 2026

via Google ↗

This place is amazing. My experience while my husband was there I couldn't ask for better care and the respect they gave me I recommend Mercy House 100.%

Ramona Torres

Oct 2025

via Google ↗

Today was my first time visiting Mercy House as a hospice volunteer with Heartland Hospice, and I was truly moved by the level of care and compassion I witnessed. The staff is not only professional and skilled, but also sincerely dedicated to preserving the dignity and comfort of every patient. I was welcomed with kindness and immediately saw the strong teamwork between Mercy House and Heartland Hospice. The collaboration between both teams ensures families receive comprehensive and seamless support—physically, emotionally, and spiritually. The environment is peaceful, clean, and thoughtfully cared for, offering families a sense of comfort during a very difficult time. Even on my first visit, it was clear that this is a place filled with genuine heart and purpose. I look forward to continuing to serve alongside such a compassionate team. Thank you, Mercy House, for the work you do.

Barb Waldschlager

Aug 2025

via Google ↗

My two sisters were there at the end of their lives. This is an awesome place that truly showed care and respect to our loved ones. Their facility is clean, well organized and the staff and (care givers are totally there because their love and care is from the heart.)

Jeff A. Reichard

Aug 2024

via Google ↗

A truly caring facility and staff. My mother was under their care until her recent passing. The best group of professionals I have ever had the pleasure of working with. Baby Mercy laid on my mother’s lap for an entire day. A great addition to the staff.

Frequently Asked Questions

What types of care does Mercy House offer?

Mercy House offers Assisted Living.

Where is Mercy House located?

Mercy House is located at 730 Norland Avenue in Chambersburg, Pennsylvania.

What do families say about Mercy House?

How can families visit Mercy House?

Submit the Request Information form on this page to connect with Mercy House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Chambersburg.