Debbie Ketterman
Jul 2026
I don't think you want me to
Laurel Lakes Rehabilitation And Wellness Center
201 Franklin Farm Lane
3.8(204 ratings)· Chambersburg average: 4.1
1 / 5Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 186
- Room setup
- Shared rooms with up to 3 roommates
CMS Care Compare
What Families Think
Reviews of Laurel Lakes are sharply mixed: many families praise friendly, attentive staff and clean common areas, while a significant number describe serious lapses in basic care, persistent odor problems, and slow staff response times. Several reviewers note that individual CNAs and nurses are compassionate and skilled even as they describe systemic understaffing and oversight issues.
The Good
- Many reviewers call staff friendly and compassionate
- Multiple visitors describe common areas as clean
- Praise for physical and occupational rehab therapy team
- Family members say staff communicate well during care plan meetings
- Several note individual nurses/CNAs going above and beyond
The Bad
- Repeated reports of strong urine/sewage odor in hallways
- Multiple accounts of slow response to call bells
- Several reports of neglect leading to serious health decline
- One report of a medication/feeding error with an NPO patient
- Multiple complaints about poor food quality
AI-generated from reviews and community data.
About Laurel Lakes Rehabilitation And Wellness Center
Laurel Lakes Rehabilitation And Wellness Center serves the Chambersburg, Pennsylvania community, offering both short-term rehabilitation and long-term care services tailored to individual needs.
Rehabilitation therapy at Laurel Lakes is designed to create an effective recovery environment, helping individuals regain their strength, independence, and overall well-being.
For residents who require ongoing care, Laurel Lakes provides a nurturing environment with support and assistance focused on ensuring safety, well-being, and quality of life.
Residents also have the opportunity to take part in engaged activities that promote social interaction, mental stimulation, and overall quality of life.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 204 ratings combined
3.8★ on Google (204)
Candy Kyler
Jul 2026
Meet went we'll. Played bingo with BJ.<br>Betty was sleeping she got up and we.talk a little bit her.said.she was tired so I left and.came home
Angela Draghici
Jul 2026
All of you are friendly and very helpful. I know Luba is being taken care. Thank you so much.
Juanita Swartz
Jun 2026
Friendly and nice staff
Bill Corman
Jun 2026
Everyone was pleasant and helpful. You make difficult situations better.
Frequently Asked Questions
What types of care does Laurel Lakes Rehabilitation And Wellness Center offer?
Laurel Lakes Rehabilitation And Wellness Center offers Skilled Nursing / Long Term Care.
Where is Laurel Lakes Rehabilitation And Wellness Center located?
Laurel Lakes Rehabilitation And Wellness Center is located at 201 Franklin Farm Lane in Chambersburg, Pennsylvania.
What do families say about Laurel Lakes Rehabilitation And Wellness Center?
Reviews of Laurel Lakes are sharply mixed: many families praise friendly, attentive staff and clean common areas, while a significant number describe serious lapses in basic care, persistent odor problems, and slow staff response times. Several reviewers note that individual CNAs and nurses are compassionate and skilled even as they describe systemic understaffing and oversight issues.
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