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Laurel Lakes Rehabilitation And Wellness Center

201 Franklin Farm Lane

3.8(204 ratings)· Chambersburg average: 4.1

Laurel Lakes Rehabilitation And Wellness Center, photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
186
Room setup
Shared rooms with up to 3 roommates

What Families Think

Reviews of Laurel Lakes are sharply mixed: many families praise friendly, attentive staff and clean common areas, while a significant number describe serious lapses in basic care, persistent odor problems, and slow staff response times. Several reviewers note that individual CNAs and nurses are compassionate and skilled even as they describe systemic understaffing and oversight issues.

The Good

  • Many reviewers call staff friendly and compassionate
  • Multiple visitors describe common areas as clean
  • Praise for physical and occupational rehab therapy team
  • Family members say staff communicate well during care plan meetings
  • Several note individual nurses/CNAs going above and beyond

The Bad

  • Repeated reports of strong urine/sewage odor in hallways
  • Multiple accounts of slow response to call bells
  • Several reports of neglect leading to serious health decline
  • One report of a medication/feeding error with an NPO patient
  • Multiple complaints about poor food quality

AI-generated from reviews and community data.

Laurel Lakes Rehabilitation And Wellness Center is a senior living community in Chambersburg, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 204 reviews.

About Laurel Lakes Rehabilitation And Wellness Center

Laurel Lakes Rehabilitation And Wellness Center serves the Chambersburg, Pennsylvania community, offering both short-term rehabilitation and long-term care services tailored to individual needs.

Rehabilitation therapy at Laurel Lakes is designed to create an effective recovery environment, helping individuals regain their strength, independence, and overall well-being.

For residents who require ongoing care, Laurel Lakes provides a nurturing environment with support and assistance focused on ensuring safety, well-being, and quality of life.

Residents also have the opportunity to take part in engaged activities that promote social interaction, mental stimulation, and overall quality of life.

Types of Care at Laurel Lakes Rehabilitation And Wellness Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Laurel Lakes Rehabilitation And Wellness Center

3.8overall · 204 ratings combined

3.8★ on Google (204)

Candy Kyler

Jul 2026

via Google

Meet went we'll. Played bingo with BJ.<br>Betty was sleeping she got up and we.talk a little bit her.said.she was tired so I left and.came home

Angela Draghici

Jul 2026

via Google

All of you are friendly and very helpful. I know Luba is being taken care. Thank you so much.

Bill Corman

Jun 2026

via Google

Everyone was pleasant and helpful. You make difficult situations better.

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Ask about availability, pricing, or a tour. Your details go only to Laurel Lakes Rehabilitation And Wellness Center, never sold or shared.

Government Inspection History

10 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 20, 2026Health Standard6 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

Jan 13, 2026Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 2, 2026

Jul 31, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 16, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 16, 2025

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 16, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025

Oct 18, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 1, 2024

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2024

Aug 22, 2024Fire Safety StandardHealth Standard9 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024

Jul 29, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2024

Apr 2, 2024Health Complaint4 citations
  • Provide routine and 24-hour emergency dental care for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 23, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2024

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2024

Dec 27, 2023Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 11, 2024

Sep 21, 2023Fire Safety StandardNo citations
Jul 14, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jul 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Laurel Lakes Rehabilitation And Wellness Center offer?

Laurel Lakes Rehabilitation And Wellness Center offers Skilled Nursing / Long Term Care.

Where is Laurel Lakes Rehabilitation And Wellness Center located?

Laurel Lakes Rehabilitation And Wellness Center is located at 201 Franklin Farm Lane in Chambersburg, Pennsylvania.

What do families say about Laurel Lakes Rehabilitation And Wellness Center?

Reviews of Laurel Lakes are sharply mixed: many families praise friendly, attentive staff and clean common areas, while a significant number describe serious lapses in basic care, persistent odor problems, and slow staff response times. Several reviewers note that individual CNAs and nurses are compassionate and skilled even as they describe systemic understaffing and oversight issues.

How did Laurel Lakes Rehabilitation And Wellness Center do on recent health and safety inspections?

Laurel Lakes Rehabilitation And Wellness Center had 10 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Laurel Lakes Rehabilitation And Wellness Center?

Submit the Request Information form on this page to connect with Laurel Lakes Rehabilitation And Wellness Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Laurel Lakes Rehabilitation And Wellness Center? Claim this listing to update photos, pricing, and details. It's free.

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