MyLivingChoice

Thryve of Crestwood

14255 South Cicero Avenue

3.8(223 ratings)

Thryve of Crestwood — photo 11 / 5

Quick Facts

Total units
297
Financial guidance
Staff help families navigate Medicaid enrollment
Ownership history
Recent change in ownership/management noted by reviewers

What Families Think

Families of residents at Thryve of Crestwood describe an overwhelmingly caring, communicative staff, with many reviews naming specific nurses, administrators, and financial counselors who guided them through Medicaid and insurance questions during difficult rehab or long-term care stays. A small number of reviewers raised serious concerns, including one account of a resident's health declining and an unresolved conflict between patients, and another describing unfair treatment.

The Good

  • Staff repeatedly praised by name for compassion
  • Strong help navigating Medicaid and insurance paperwork
  • Families report responsive, communicative administrators
  • Positive outcomes reported after rehab and recovery stays
  • Reviewers say communication with families is clear and timely

The Bad

  • One report of a resident's health declining with unresolved patient conflict
  • One report of unfair treatment, advising frequent family visits to monitor care

AI-generated from reviews and community data.

About Thryve of Crestwood

Thryve of Crestwood is a skilled nursing / long term care community in Crestwood, Illinois. The community is licensed for up to 297 residents.

Families rate Thryve of Crestwood 3.8 out of 5 based on 223 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.8overall · 223 ratings combined

3.8★ on Google (223)

Sarina Hua

Jul 2026

via Google

My grandma had knee replacement surgery and had to do a few weeks of rehab here. We were not looking forward to the process of finding after care for after the surgery! But this place was a godsend! Everyone was so kind especially Ms Shirley in the office. She really explained all the ins and outs of the cost and insurance details. I had a clear understanding of what to do and expect as far as costs were concerned. Adrian was an angel too… after her stay, my grandma, raved about how accommodating and attentive she was! Highly recommend this place!

Annette Martinez

Jul 2026

via Google

We have a family member who resides at this facility. They are cared for by wonderful people - people who care about others. One of the managers, Shirley Byrd, is amazing. She has helped us navigate the complexities of care for our loved one. We appreciate her knowledge, professionalism and understanding of what we are experiencing. She and all the other amazing staff there are an asset to THRYVE, and the people they care for.

William Taylor

Jul 2026

via Google

Since the change of management from the previous owners, there has been a significant improvements being made to the facility. Shirley Byrd assisted me and my family with final care management making the process easier to navigate. The staff actually treat the elderly with dignity and respect.

Martyina Graham

Jul 2026

via Google

Pashence, Toya & Veronica are an amazing team. They truly put their patients first!

Diamond Walton

Jul 2026

via Google

Absolutely love this place. My dad is here and I put him here because the admin Pashence and DON Toya are very pleasant, attentive, and responsive to my needs. Love the staff and activities. Admissions Tier is amazing. She gives the best tours and always has a smile on her face.

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Frequently Asked Questions

What types of care does Thryve of Crestwood offer?

Thryve of Crestwood offers Skilled Nursing / Long Term Care.

Where is Thryve of Crestwood located?

Thryve of Crestwood is located at 14255 South Cicero Avenue in Crestwood, Illinois.

What do families say about Thryve of Crestwood?

Families of residents at Thryve of Crestwood describe an overwhelmingly caring, communicative staff, with many reviews naming specific nurses, administrators, and financial counselors who guided them through Medicaid and insurance questions during difficult rehab or long-term care stays. A small number of reviewers raised serious concerns, including one account of a resident's health declining and an unresolved conflict between patients, and another describing unfair treatment.

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Nearby Communities

Other senior living options within 25 miles of Crestwood.