Katie Lee
Feb 2026
I've worked with The Key, Lillian and Christine for many years. They are caring, compassionate professionals!!!
TheKey - Senior Home Care
100 Western Blvd5(16 ratings)· Glastonbury average: 4.1
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1 / 6Quick Facts
- Service area
- Covers Glastonbury plus Litchfield and New Haven counties
- Care flexibility
- Offers hourly, 24/7, and live-in care options
- Short-term care
- Respite care available for temporary relief
- Care coordination
- 24/7 dedicated Client Success and Caregiver Managers
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe TheKey's Glastonbury team as responsive, compassionate, and easy to work with, praising both the caregivers who come into the home and the office staff who coordinate care. Reviewers frequently mention quick turnaround in setting up services and consistent communication from client and caregiver managers.
What reviewers praise
- Reviewers call caregivers caring and compassionate
- Office staff described as responsive and prompt
- Care arranged within hours of signing up
- Consistent communication from client success managers
- Perfect 5.0 Google rating across 16 reviews
- Families recommend service to friends and relatives
What reviewers flag
- No published pricing information available
AI-generated from reviews and community data.
TheKey - Senior Home Care is a home care agency serving Glastonbury, Connecticut offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Dietary Accommodations and Day Trips and Outings. Families rate it 5.0 out of 5 across 16 reviews.
About TheKey - Senior Home Care
TheKey provides nonmedical home care services to seniors throughout the Glastonbury, Connecticut area and surrounding communities in Litchfield and New Haven. The company offers hourly, 24/7, and live-in support designed to help seniors remain engaged and independent at home.
TheKey's approach centers on what they call their Balanced Care Method®, which addresses cognitive, physical, and emotional needs through six evidence-based pillars: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep. Services include homemaker-companion support, help around the house, respite care, and comfort-focused care during advanced illness.
The Glastonbury-based team combines local knowledge of the community with TheKey's 25+ years of home care experience and nationwide standards. Clients receive personalized attention from carefully matched caregivers, along with dedicated Client Success Managers and Caregiver Managers available 24/7 to coordinate care and address concerns.
TheKey's care planning process begins with an in-home assessment where the team learns about each client's routines, preferences, and goals before creating a personalized care plan. The caregiving teams are drawn from the local Glastonbury community, bringing both professional expertise and familiarity with the area where they work and live.
Types of Care at TheKey - Senior Home Care
At-Home Care
Amenities
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- Transportation Services
Activities
- Day Trips and Outings
- Grocery Shopping and Errands
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Help Me ChooseReviews of TheKey - Senior Home Care
5overall · 16 ratings combined
5★ on Google (16)
Catie Maguire
Jul 2025
The Key is well deserving of its 5 star reviews. While still early into this process and likely brief, The Key was essential in helping me make arrangements for my father. Their on call weekend team was prompt, compassionate and responsive. Sheri and Maria were able to have someone in the home within just a few hours of signing the paperwork.<br>Their attention to detail and care made them a top choice and the professionals who have come in so far (Suzann and Damaries have been nothing but wonderful). I would recommend them to anyone looking for themselves or their family; you'll be in good hands.
Stephen and Nancy Fox
Jul 2025
I had The Key for round the clock care for three months. It was worth every penny. The caretakers are exceptional. The primary office and staff kept me well informed calling and /or emailing me. The Key is a five star company.
Jailynn Imre
Apr 2025
What a wonderful experience! My family and I were extremely pleased with the entire experience. Proficient, prompt, sincere, very caring and compassionate. I would recommend The Key to anyone in need of senior care. This quality and care my family member has received has been phenomenal. 💕
Jess B
Mar 2025
TheKey may be a large company but the team in Glastonbury, CT is close by with a welcoming team and local feel. I cannot say enough about my loved one’s care team from the caregiver to the office staff! TheKey has a special approach to Home-care our only regret was not calling them sooner! I’d highly recommend TheKey to anyone in need of care!
Frequently Asked Questions
What types of care does TheKey - Senior Home Care offer?
TheKey - Senior Home Care offers At-Home Care.
Where is TheKey - Senior Home Care located?
TheKey - Senior Home Care is located at 100 Western Blvd in Glastonbury, Connecticut.
What do families say about TheKey - Senior Home Care?
TheKey - Senior Home Care carries a 5.0 out of 5 rating from 16 Google reviews. Families describe TheKey's Glastonbury team as responsive, compassionate, and easy to work with, praising both the caregivers who come into the home and the office staff who coordinate care. Reviewers frequently mention quick turnaround in setting up services and consistent communication from client and caregiver managers. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit TheKey - Senior Home Care?
Submit the Request Information form on this page, or contact TheKey - Senior Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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